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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2314 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value this 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its excellent cleaning performance, ease of use, and quiet operation. Many appreciate the affordable price and the surprisingly large capacity for its size. While some users reported issues with the spin cycle and lid sturdiness, the positive feedback on cleaning and value outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,314 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WWorks great so far!!would definitely recommend to family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer for the price. I was able to get it on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer, happy with it, a little tricky to use but overall works well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Insignia Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the $ can't wait to get the matching dryer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    N/A

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Great product, quiet, an holds more than it looks like it can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. The only issue I have is once in While the clothes will be dripping wet and I try to use the drain and spin option, but it will rinse the clothes still leaving them dripping....now we have to wring them out. You have a rinse function so why is the drain and spin option rinsing?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. I love it and was worth every penny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get used to this machine sometimes I need to double rinse cause the clothes will feel damped at times

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Alir, for sharing your thoughts. We’re here to address any concerns you may have. Please reach out if you’d like to discuss this further. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and efficient. Easy delivery and installation

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice washer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Fits in the small space I have. Installation was quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Straight to the point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great economic purchase. Gets the job done without worrying about flashy gimmicks or extras.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and good size. Easy set up and installment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely gets the job done an inexpensive cost. Great for the price. The tub is really deep for large loads. Although too deep for my 5’ short self to reach in for clothes. I just put a small stool and it is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great especially for the price. Very large inside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wash machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine i only have laundry for me easy to use does a good job

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Regret my purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, the washing machine worked as it should even though it tho always loud from day one. But I have now had this machine for 20 months and it is beginning to be such a hassle. No matter how I take my time and place my laundry in the drum making sure to not have too many clothes on one side, the machine will move the clothes to the point to where the load is very much unbalanced. I have to repeatedly pause the cycle to redistribute the load and this happens almost every load and it doesn't matter how many article of clothing is in the machine at the time. It also has begun to take longer and longer to complete a cycle-specifically the rinse/spin portion.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TraceyH,

      We apologize for your experience with this product. It is important for us to hear your feedback so we can continue to improve its quality and efficiency. If in need of further assistance, please contact us at (877) 467-4289.

      Insignia Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is excellent it washes well, and does not cause any issues at all. It’s a thorough washing and I’m glad I purchased!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install Nd does what it says. Nothing special

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the two great delivery drivers that installed my washer so far no problem with the washer given the size load of it .I like it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Washer, cleans very well, I was worried about washing a load of 6 towels and it rings the water out well.

    I would recommend this to a friend