Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White.
  • Alt View 1. Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White.
  • The text on the image is grouped and corrected as follows: 1. LED indicators and dial cycle selector 2. 12 wash cycles 3. 4 temperature settings 4. Lid lock 5. Automatic water level control 6. Heavy Duty Clean 7. White's Active Wear Kinse & Spin Orwin 4 spin colors 8. Bulky, Delicates, and Sweaters 9. Automatic temperature and tub clean 10. 12 wash cycles 11. 4 temperature settings 12. Lid lock 13. Automatic water level control 14. Heavy Duty Clean 15. White's Active Wear Kinse & Spin Orwin 4 spin colors 16. Bulky, Delicates, and Sweaters 17. Automatic temperature and tub clean 18. 12 wash cycles 19. 4 temperature settings 20. Lid lock 21. Automatic water level control 22. Heavy Duty Clean 23. White's Active Wear Kinse & Spin Orwin 4 spin colors 24. Bulky, Delicates, and Sweaters 25. Automatic temperature and tub clean 26. 12 wash cycles 27. 4 temperature settings 28. Lid lock 29. Automatic water level control 30. Heavy Duty Clean 31. White's Active Wear Kinse & Spin Orwin 4 spin colors 32. Bulky, Delicates, and Sweaters 33. Automatic temperature and tub clean 34. 12 wash cycles 35. 4 temperature settings 36. Lid lock 37. Automatic water level control 38. Heavy Duty Clean 39. White's Active Wear Kinse & Spin Orwin 4 spin colors 40. Bulky, Delicates, and Sweaters 41. Automatic temperature and tub clean 42. 12 wash cycles 43. 4 temperature settings 44. Lid lock 45. Automatic water level control 46. Heavy D
  • The text on the image is grouped and corrected as follows: "Includes everything you need to connect a washer to hot and cold water supply. Meets APMO and NSF water quality requirements. Fits most brands of laundry machines. Incluye todo lo necesario para conectar una lavadora para oohng de aaa Calerte 7 Tra Cumple con los requerimientos de la NSF Y APMO calolad del apa S adapta 4 l mayoria de anas smart CHOICE 6' Stainless Steel Fill Hose 2 Pack Manguera de llenado de acero inoxidable para las Lavadoras de 6' en paquete de dos. Items needed for install: Stainless steel washing machine fill hose. Accessory sold separately."
  • Alt View 16. Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White.
  • Alt View 14. Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White.
  • Alt View 15. Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White.
  • Alt View 12. Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White.
  • Alt View 11. Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White.
  • Alt View 13. Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White.
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • Insignia - A Best Buy Brand video 0 minutes 22 seconds
  • Insignia - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer Features video 2 minutes 30 seconds

Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White

Model:
NS-TWM35W1
SKU:
6420141
Highly rated by customers for:
$399.99
Save $200
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2354 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,354 reviews

  • Plain and simple

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my father's 60 year old washing machine finally broke down, I purchased this. It was narrow enough to fit the dimensions where the previous washer was placed and the controls are not overwhelming for the elderly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as dryer full satisfied so far but time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    i have my own washer finally

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great looking perfect size good selection of cycles

    I would recommend this to a friend

  • Good basic clothes washer.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic washing machine without frills, bells and whistles. Does its job well at a reasonable cost.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're pleased to hear that you find the washing machine to be a good basic model that does its job well at a reasonable cost. Your satisfaction is important to us, and we appreciate you sharing your experience.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional product for the price. Works great and is very quiet.

    I would recommend this to a friend

  • Washer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get used to this machine sometimes I need to double rinse cause the clothes will feel damped at times

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Alir, for sharing your thoughts. We’re here to address any concerns you may have. Please reach out if you’d like to discuss this further. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    washingmachineisgood

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine performs well and my gal can operate it, no small achievement for someone with less mechanical ability than Bozo Trump

    I would recommend this to a friend

  • Love my washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great washer and does great no problems with it and easy to use

    I would recommend this to a friend

  • washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is deeper than I thought it would be. Sweat shirt tied get stuck under paddle.

    I would recommend this to a friend

  • Nonprofit Working with Best Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate our working relationship with Best Buy in supporting our purchase for our nonprofit organization.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your kind words, RISE! We're honored to support your nonprofit organization with the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's wonderful to hear that our partnership is appreciated. If you have any other questions or need further assistance, feel free to reach out. We're here to help! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Insignia

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the two great delivery drivers that installed my washer so far no problem with the washer given the size load of it .I like it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it's just what I was looking for it cut my washing in half

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for my sister birthday and she love it said very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! It works great. No more l laundromat for me!

    I would recommend this to a friend

  • BAZINGA

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this washer has a deep tub holds lots of laundry ! my other washer broke down and was so in need of a washer i could afford even my neighbor is getting one for his home here

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're delighted to hear that you love the deep tub and large capacity of our washer. It's great to know that it came through for you when you needed an affordable replacement. We're also excited to hear that your neighbor is considering getting one too! Your satisfaction and recommendations mean the world to us. Happy washing! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Great Washer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is excellent it washes well, and does not cause any issues at all. It’s a thorough washing and I’m glad I purchased!

    I would recommend this to a friend

  • Wash machine works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash machine was on sale, I'm glad I bought it? It works great thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a perfect fit for that we needed. It works very well.

    I would recommend this to a friend

  • Insignia

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little too small for me. I washed comforter a lot. , also it takes a long time to complete one load. Which is time taking, but other than that it’s worth the price.

    I would recommend this to a friend

  • Best ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have been enjoying this so so much! Very reliable and affordable! The capacity is great as well, we have lots of animals and have to wash things frequently so this was perfect! We initially had issues with placing this order but Best Buy fixed th at for us and got us this product installation sooner and cheaper!

    I would recommend this to a friend
Page 63, Showing 1,241-1,260 of 2,354 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.