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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value this 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its excellent cleaning performance, ease of use, and quiet operation. Many appreciate the affordable price and the surprisingly large capacity for its size. While some users reported issues with the spin cycle and lid sturdiness, the positive feedback on cleaning and value outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,315 reviews
  • Cons mentioned:
    Reliability, Spin cycle

    Rated 1 out of 5 stars

    washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Washer has all kinds of issues and trying to have someone come out is a hassle. Washer is always having problems like making noises and leaking and not spinning out completely

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a washer for heavier loads. Washing 4 body towels caused a burning smell.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice washing machine. It holds a lot of clothes and has many settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent, makes some noises but overall a decent buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2nd purchase from Best Buy for appliances!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were very nice and polite and were here right on time!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your continued trust in Best Buy for your appliance needs! We're delighted to hear that your experience with the delivery of your Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer was positive. It's wonderful to know that our delivery team was punctual and courteous. We appreciate your feedback and look forward to serving you again soon! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    yougetwhatyoupayfor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made, but then it was cheap. It works. Settings are a bit complicated. The lid is flimsy plastic,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    insignia washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! didn't want to spend too much. works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is very functional! The delivery and installation was top of the line

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback about the Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer. We’re thrilled to hear that you find the machine functional and that the delivery and installation met your expectations.

      Your satisfaction is our priority, and we strive to provide a seamless experience from purchase to installation. If you have any further questions or need assistance with your washer, please don’t hesitate to reach out to us.

      Thank you for choosing Insignia! BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Grateful Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase. Great appliance for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love the new washer. Would recommend to others. Good value

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that you're loving your Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer and that it's working great for you. It's wonderful to know you'd recommend it to others and find it to be a good value. If you have any other comments or need assistance, feel free to reach out. Enjoy your new washer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy set up. Did this all by myself and directions were very clear

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine; easy to use. Goes through cycles easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this washing machine around a month. Do one or two loads a day several times a week. So far this is a reliable machine that is performing well. Had to add shock absorbing pads under as deliverer did not level but once pads were added there have been no issues

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised. happy with it. would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Insignia washer and it work and big

    I would recommend this to a friend
  • Cons mentioned:
    Lid quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Be mindful that it has a plastic lid which gives it a cheap look.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great you can’t add to much heavy cloth but definitely will buy if I need to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washer is fine and hopefully it lasts longer.It’s difficult to find a 20” or less in width for today’s washer.This washer is fitted into the narrow stairway to the basement.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works quietly. Many options for wash, water temperature, fast,normal or heavy wash. Economical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer/small things make uuuggghh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a great washer machine. A little noisey. Gotta get use the new sounds of it. Not happy having to pay for the hoses,, the old ones wouldve worked just fine. Install i am ok with but it would have been nice opt out of it. Part of delievery as i remember.

    I would recommend this to a friend