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Customer Ratings & Reviews

$399.99
Save $200
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2356 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,356 reviews
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great washer. it works well and does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good washing machine. Iam very happy with my choice of washing machine washing very well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Mary! We're thrilled to hear that you're very happy with your choice of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer and that it's performing well for you. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any other thoughts or suggestions, we'd love to hear them! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Grateful Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase. Great appliance for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    insignia washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! didn't want to spend too much. works great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine! The only reason I’m giving 4 stars is because it thumps very loudly at least 8 times every single load.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    InSignia 3.7 cubic ft washing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little learning curve. Worked out my own system since auto didn't always fit my needs. All in all it did a good job cleaning at a reasonable price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great :) love it … I have needed a good new dryer for years and finally Got one very happy with my purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're so happy to hear that you're loving your new dryer and that it works great for you! It's wonderful to know that you're very happy with your purchase after needing a good dryer for years. Thank you for sharing your positive experience!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy set up. Did this all by myself and directions were very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Top-Loading Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia Top-Loading Washer senses the size of the load to conserve water, helping us to save on our water bill. Very pleased with it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're delighted to hear that its load-sensing feature is helping you conserve water and save on your water bill. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any other comments or need further assistance, feel free to reach out. Happy washing! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141 BBY-ExBrand_Insignia

  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Terrible!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this washing machine if your house is not completely level, if your flooring is off at all the washer will not complete the spin cycle. And your clothes are still sopping wet. We just wasted $600 that we did not have and have to buy another washer because Best Buy and insignia don’t think there’s anything wrong with the washer, there’s something wrong with our house.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine; easy to use. Goes through cycles easily.

    I would recommend this to a friend
  • Cons mentioned:
    Lid quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Be mindful that it has a plastic lid which gives it a cheap look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by sales person, made the sale easy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi George,

      Thank you for sharing your experience! We're delighted to hear that the salesperson provided great service and made the sale easy for you. We strive to offer excellent customer service and it's wonderful to know we succeeded.

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great you can’t add to much heavy cloth but definitely will buy if I need to

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works quietly. Many options for wash, water temperature, fast,normal or heavy wash. Economical.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability, Spin cycle

    Rated 1 out of 5 stars

    washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Washer has all kinds of issues and trying to have someone come out is a hassle. Washer is always having problems like making noises and leaking and not spinning out completely

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SO FRESH SO CLEAN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash clothes really well and they come out smelling good with good detergent. It get the job well done

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RondaM! Thank you for your feedback! We're thrilled to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer is doing a great job for you. It's wonderful to know that your clothes come out clean and smelling fresh with the right detergent. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised. happy with it. would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Insignia washer and it work and big

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE- LEAKING SPRAYING WATER, EATS CLOTHES

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this just over a year and it is spraying water outside the washer on both sides and leaking. It also destroys any small clothes as they get trapped under the agitator. Had repairman out once. Going to waste the hundreds we spent and buy a new one as it is destroying our floor and it is truly garbage, from around 2 months in. Gross.

    No, I would not recommend this to a friend