Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, noise level, price, ease of use, and size of the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. Many find it user-friendly and appreciate its capacity. However, some customers have expressed concerns about the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, easy to use !!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our 3 person house hold. Fits a lot in
I would recommend this to a friendLove it! IT IS TALLER THAN YOU THINK...lol
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only "complaint" is it is loud. I can tune that out. This washer works great and has a lot of features. I'm 5'2 and it is a little tough to reach things on the bottom - such as socks. So, it is tall, however, narrower than a typical washer, which is great if you don't have much space. I recommend this washer highly.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no issues with this dryer at all. Would recommend this product.
I would recommend this to a friend Happy Dan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent economy washer for small family. No crazy bells and whistles, but it delivers. Not that loud, except for when it takes water you can hear it from the water lines.
I would recommend this to a friendCheap decent washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very surprised this machine is mostly plastic (outside & lid). When wash load is done it doesn’t have a finished light and just shuts off. It’s very different than the last couple of washers I’ve had. If you’re in the market for a cheap washer this is it. I will say it has done a good job on washing my clothes. I do like having an agitator this round.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for your feedback on this Washer. If you have any questions about this product, please let us help you by contacting us at https://www.insigniaproducts.com/contact-us. and we'll go up and above for you. Hector S. Insignia Support
- Cons mentioned:Spin cycle
Mr.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought two washers within a couple months of each other. One of them has to be exchanged due to the clunking sound when it is spin or rinse cycle.
I would recommend this to a friend Good value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A basic washer that provides good a good feature set for the price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're glad to hear that you find the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer to be a good value with a solid feature set for the price. It's always great to know our products meet your expectations. We appreciate your feedback and hope you continue to enjoy your washer! Ivy | Insignia Support
Awesome Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has been amazing. The large drum fits way more clothes than i feel comfortable washing at once. Quick, quiet and efficient. Thanks Best Buy!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the washer! We’re thrilled to hear that you find it awesome. If you have any other thoughts or need further assistance, feel free to ask! - Carl | Insignia Products
- Pros mentioned:Size
LOUD KNOCKING!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While i was excited to finally get a washer. This particular washer is small enough for my small wash room in my apartment. My biggest complaint is how noisy it is. It sounds like someone is knocking on the walls its very obnoxious! I dont wash at night or early mornings because i want to be considerate to neighbors.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ashley, thank you for reaching out. I apologize for any dissatisfaction you may have experienced. and I understand how inconvenient this must be for you. Regarding with your newly purchased Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White, you may call us at our customer service support 877-467-4289 to further assist your concern and provide you the best solution properly. Yanne | Insignia Support | https://bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far. Time will tell if it's junk or not. My mother does a small load a day.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer for the price. Runs great and is very efficient.
I would recommend this to a friend - Pros mentioned:Size
Quality and value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the washer to be the perfect size for our family of three.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Beautiful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice works great ……………………………………………………………………….
I would recommend this to a friend Geek squad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the Reason i only buy from Best Buy !
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful to hear! We understand that Geek Squad's service plays a significant role in your purchasing decisions at Best Buy. It's great to know you have such confidence in their support. - Carl | Insignia Products
Awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item .The price was affordable and the payment plan really helped
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback about the Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer! We're thrilled to hear that you found it to be a great item and that the price and payment plan worked well for you. Our goal is to provide quality products that meet our customers' needs, and it’s wonderful to know that we succeeded in your case.
If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support!
- Pros mentioned:Price
Insignia Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick Delivery, Overall Satisfactory. Nice price. Overall Professionalism
I would recommend this to a friend Excellent Device
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been almost 6 months since I bought this washing machine. Very good economical device with better results after each wash.
I would recommend this to a friendWasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far working good for an open box item i ha e no issues and had it for a month
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that the open box item is working well for you and that you have had no issues over the past month. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support
Washer and Dyer Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is great, I enjoy that it estimated how much water to use so I don’t have to guess. The dryer is great as well, and I never have to worry about my clothes still being wet after one cycle.
I would recommend this to a friend