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Customer Ratings & Reviews

$399.99
Save $200
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2350 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,350 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best washer!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing I love everything about it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect machine for a small household.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this machine for a few months now and its been absolutely perfect. It does exactly what tou need it to do and nothing more. It doesn’t have fancy features ir anything but if you are on a budget for a washer then this is a very good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Big Cheap Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice installation, nice washer, nice price, nice fresh smell!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Time will tell if it's junk or not. My mother does a small load a day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been almost 6 months since I bought this washing machine. Very good economical device with better results after each wash.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Insignia Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was better than I even expected and was a great price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase easy to use and clean futs perfectly in laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer for the best price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer i can buy. Installation was simple. So you dont need a technician to do it. Just use plumbers tape and get some hose extensions

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AnthonyM,

      Thank you for your review! We’re thrilled to hear that you consider the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer the best washer you could buy. It’s great to know that the installation was simple and that you didn’t need a technician. Your tip about using plumber’s tape and hose extensions is very helpful! If you have any other questions or need further assistance, feel free to reach out. Patricia | Insignia Support  https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A basic washer that provides good a good feature set for the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're glad to hear that you find the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer to be a good value with a solid feature set for the price. It's always great to know our products meet your expectations. We appreciate your feedback and hope you continue to enjoy your washer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Lid quality

    Rated 2 out of 5 stars

    Insignia washing machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to start....lid is already cracked and split right in the front middle, needs support added, because the lid is made of plastic, making it EXTREMELY flimsy. Now the latch that locks the lid is messed up and have no idea why. So now the washer won't work due to it not latching properly. The drum is deep and huge but you can only add 6 lbs of dry clothing to it which takes forever to do laundry especially if you have a heavyset person in your home. Would not recommend at all!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello ElizabethL,
      We do apologize for what happened to your Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer. I know it can be dissatisfying that its not working as expected. For further assistance, I'd like you to contact our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don't buy, Flooded my basement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give a negative star I would. After 2 months water is gushing out of bottom of washer. I think it is a manufactured defect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really nice and quiet and everything comes out nice and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer for single guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operated even for a single guy. Save in water

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! It’s efficient, bigger than I expected and was a fabulous price!!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    best buy sells bad buy stuff...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly 1 year and 1 day it is broken and bestbuy geek said it cant be repaired...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product - I am happy with the ease of use and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item .The price was affordable and the payment plan really helped

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback about the Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer! We're thrilled to hear that you found it to be a great item and that the price and payment plan worked well for you. Our goal is to provide quality products that meet our customers' needs, and it’s wonderful to know that we succeeded in your case.

      If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support! BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working good for an open box item i ha e no issues and had it for a month

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that the open box item is working well for you and that you have had no issues over the past month. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well! Sometimes it leaves a weird residue on the clothes though like it didn’t wash them fully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my washer brought it online and didn't know that it was very big inside

    I would recommend this to a friend