Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- |
- SKU:
- 6420141
Customer reviews
Rating 4.3 out of 5 stars with 2355 reviews
(2,355 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my washer brought it online and didn't know that it was very big inside
I would recommend this to a friendRated 3 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a washer for heavier loads. Washing 4 body towels caused a burning smell.
No, I would not recommend this to a friendRated 5 out of 5 stars
"Best Buy" literally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good washer, and best price around. like having the extra rinse option, too.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that you're pleased with your washer and found it to be the best price around. It's great to know that you appreciate the extra rinse option as well. Your satisfaction is our top priority, and we appreciate your support.
- Carl | Insignia Products
Rated 4 out of 5 stars
So Far So Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had for a month only, works good as far as I can tell. I’m still getting used to the amount of items to put in since the water is added after the lid locks. I’m used to my older machine where I added detergent and water, then the items.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the Reason i only buy from Best Buy !
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful to hear! We understand that Geek Squad's service plays a significant role in your purchasing decisions at Best Buy. It's great to know you have such confidence in their support. - Carl | Insignia Products
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good running washer, it runs really well…..
I would recommend this to a friend Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy!. Love this washer. It does not look big but the tub is deep. My cloths come out almost dry from the spin cycle. Best purchase so far.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're thrilled to hear that you're loving your new washer! It's fantastic that despite its compact appearance, it offers a deep tub and powerful spin cycle, leaving your clothes nearly dry. We're delighted that it's been your best purchase so far, and we appreciate you sharing your positive experience with us. If you ever need assistance or have any questions about your washer, please don't hesitate to reach out. Thank you for choosing our product, and here's to many more satisfying laundry days ahead! Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Rated 5 out of 5 stars
My cat smells like a hound!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer!!!!! It washes so great!!!! My cat for some unknown reason smells like a hound!!! It washes the smell right out! Beautiful job! Thank you Best Buy!!!!!!!!!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KathyandBucky, thank you for your fantastic review. Your awesome comments makes our day! Rest assured that we will continue to provide the best and excellent service. -Yanne | Insignia Support | https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Cons mentioned:Reliability
Rated 1 out of 5 stars
My experience buying a washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good washer but already needed parts service guy had to come. Washers only 3 months since I bought
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent washing machine with great value for money. The delivery and installation were smooth. I recommend it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review! We're delighted to hear that you're pleased with your new washing machine and found it to be a great value for money. It's fantastic to know that the delivery and installation went smoothly. Your recommendation means a lot to us. Enjoy your new appliance! - Carl | Insignia Products
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer, the sensor that tells it how much water to use it's a good way to save some $$$ on your bills and it's brought electric bill down.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jerrie, thank you for your positive feedback! We love to hear that our washer is helping you save money on your electric bills. Our sensor technology is designed to be efficient and effective, so we're pleased that it's working well for you. We truly appreciate your support! -Carlo, Insignia Products
Rated 5 out of 5 stars
Good machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have just done a few loads so far but really has worked very well.
I would recommend this to a friendRated 4 out of 5 stars
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very neat and it spins the clothes dry and it has very fast wash cycle
I would recommend this to a friendRated 4 out of 5 stars
House kepper
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It rinsed four times first even though setting was drain and spin. But it works well anyway.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Insignia washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonably priced, delivery was fast and install was easy, very please
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
No Frills
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The super easy very basic functions make this a good value purchase.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great for small place
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my small space. Gets the job done. Would recommend
I would recommend this to a friend Rated 3 out of 5 stars
You truly get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to clean well on various was cycles, however, it is very loud for a newer model washer. The clothes basket in the interior seems of low quality, like it could break at any moment, but to be fair this is a value priced washer. Overall I'd give it a satisfactory rating, since it does what it is designed to do, but it is low quality and is unusually loud compared to other newer models.
No, I would not recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my washer. Deliver fast in on time. Did not take long to hook up. So far I am loving my washer.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Perfect size for a couple not too big. No problems
I would recommend this to a friend













