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Customer Ratings & Reviews

$399.99
Save $200
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2355 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,355 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my washer brought it online and didn't know that it was very big inside

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a washer for heavier loads. Washing 4 body towels caused a burning smell.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    "Best Buy" literally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good washer, and best price around. like having the extra rinse option, too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you're pleased with your washer and found it to be the best price around. It's great to know that you appreciate the extra rinse option as well. Your satisfaction is our top priority, and we appreciate your support.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    So Far So Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for a month only, works good as far as I can tell. I’m still getting used to the amount of items to put in since the water is added after the lid locks. I’m used to my older machine where I added detergent and water, then the items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the Reason i only buy from Best Buy !

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear! We understand that Geek Squad's service plays a significant role in your purchasing decisions at Best Buy. It's great to know you have such confidence in their support. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good running washer, it runs really well…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy!. Love this washer. It does not look big but the tub is deep. My cloths come out almost dry from the spin cycle. Best purchase so far.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're thrilled to hear that you're loving your new washer! It's fantastic that despite its compact appearance, it offers a deep tub and powerful spin cycle, leaving your clothes nearly dry. We're delighted that it's been your best purchase so far, and we appreciate you sharing your positive experience with us. If you ever need assistance or have any questions about your washer, please don't hesitate to reach out. Thank you for choosing our product, and here's to many more satisfying laundry days ahead! Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    My cat smells like a hound!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer!!!!! It washes so great!!!! My cat for some unknown reason smells like a hound!!! It washes the smell right out! Beautiful job! Thank you Best Buy!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    My experience buying a washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good washer but already needed parts service guy had to come. Washers only 3 months since I bought

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent washing machine with great value for money. The delivery and installation were smooth. I recommend it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review! We're delighted to hear that you're pleased with your new washing machine and found it to be a great value for money. It's fantastic to know that the delivery and installation went smoothly. Your recommendation means a lot to us. Enjoy your new appliance! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, the sensor that tells it how much water to use it's a good way to save some $$$ on your bills and it's brought electric bill down.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jerrie, thank you for your positive feedback! We love to hear that our washer is helping you save money on your electric bills. Our sensor technology is designed to be efficient and effective, so we're pleased that it's working well for you. We truly appreciate your support! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have just done a few loads so far but really has worked very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very neat and it spins the clothes dry and it has very fast wash cycle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    House kepper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It rinsed four times first even though setting was drain and spin. But it works well anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Insignia washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced, delivery was fast and install was easy, very please

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No Frills

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The super easy very basic functions make this a good value purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for small place

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my small space. Gets the job done. Would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You truly get what you pay for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to clean well on various was cycles, however, it is very loud for a newer model washer. The clothes basket in the interior seems of low quality, like it could break at any moment, but to be fair this is a value priced washer. Overall I'd give it a satisfactory rating, since it does what it is designed to do, but it is low quality and is unusually loud compared to other newer models.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer. Deliver fast in on time. Did not take long to hook up. So far I am loving my washer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Perfect size for a couple not too big. No problems

    I would recommend this to a friend