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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the cleaning performance, noise level, price, ease of use, and size of the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. Many find it user-friendly and appreciate its capacity. However, some customers have expressed concerns about the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,315 reviews
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent size washer. Not as wide but definitely deep which makes it hard for short people to reach. Also, the top is plastic and white fragile and cheap quality. Decent for the price but could be better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small in with but deep tub. Great size for small spaces

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Perfect size for a couple not too big. No problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and works great! Easy to set up and good price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that you're satisfied with the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's great to know that you found it easy to set up and appreciate its quality and affordability. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new washer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. I din’t have any problems with this machine.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're glad to hear you're happy with its quality and performance. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    My only choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because my basement has a narrow staircase I could only choose this washer. The drum is too deep (but normal as they come) and does not wring out well on towels or comforters. I had a tech check and was told to just do 6 towels a load. I just do the spin cycle again and that works.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback about the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We appreciate your honesty and understand that the deep drum design may not be ideal for your specific situation. We're sorry to hear that you've experienced issues with wringing out towels and comforters, and we apologize for any inconvenience this has caused. We're glad to hear that the tech suggested a solution, and we appreciate your resourcefulness in finding a workaround by re-running the spin cycle. We'll take your feedback into consideration and look for ways to improve our product design to better meet the needs of our customers in various living spaces. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in on time the person installing it was amazing very nice and personal.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. it is the right size for me. washes good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last washing machine lasted 30 years so this machine offered a whole new experience - larger tub, choice of water level and water temperature. stronger spin cycle and a soap dispenser. It seems to do the job very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my family need and affordable. Will come back for our needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice washing machine, I thought I ordered a different one.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's great to hear that you find your Insignia washing machine nice! We understand that sometimes things can be a little different than expected, but we're glad you're still pleased with the one you received.

      ---
      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase matches our washer perfectly. Delivered on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Easy and quick installation! I would buy it again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mary,

      Thank you for your wonderful review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're delighted to hear that you found the installation easy and quick, and that you're happy with your purchase. Your feedback is greatly appreciated and will surely help other customers. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very fast and quick delivery. Great quality

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you were pleased with the speed of the delivery and the quality of the product. Your satisfaction is important to us, and we are glad our service met your expectations. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very happy with purchase work is great no problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase work is great no problems so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is wonderful! I do wish it came with instructions for what each cycle does. And I'm not really sure where to put liquid detergent- it has a spot for fabric softener, bleach, and powder detergent. I just put it in with the clothes. If you push the buttons too fast, it gets a little confused but great nonetheless!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my new washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it... Very easy to Work... it's a little tall for me, but it will do..

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Efficient washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer... It is quiet an efficient....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their service i definitely recommend! I love Best Buy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are thrilled to hear that you love our service and would definitely recommend us. It's wonderful to know that you have had such a positive experience with Best Buy. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this cause it was wide enough to get down my stairs, great price, holds all the clothes I need it too. Just wish the gas dryer wasn't wider than this washer.

    I would recommend this to a friend