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Customer Ratings & Reviews

$399.99
Save $200
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2354 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,354 reviews
  • Rated 5 out of 5 stars

    Awesome sauce

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastically would highly recommend. Good price too!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic feedback! We're thrilled to hear that our product works fantastically for you and that you highly recommend it. We're also glad you found it to be a good price. Providing excellent performance and value is our goal, and we appreciate you taking the time to share your positive experience.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small in with but deep tub. Great size for small spaces

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good, first few days it wouldn’t rinse the water and had to do manually but then it started working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washeroo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good and saves space. I can wash a good load at an economically safe amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mother for mother's day. She absolutely loves it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're delighted to hear that your mother loves her Mother's Day gift. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the set washes and dries great & they’re affordable. I would definitely recommend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you are satisfied with the washer and dryer set and find them both effective and affordable. Your recommendation means a lot to us, and we appreciate your support.


      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with a smile and fast very helpful to

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, AnthonyH! We're delighted to hear that you received great service with a smile and found the assistance helpful and fast. If you have any other feedback or need further assistance, feel free to reach out. Enjoy your new Insignia washer!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money! Looks good and does the job!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent size washer. Not as wide but definitely deep which makes it hard for short people to reach. Also, the top is plastic and white fragile and cheap quality. Decent for the price but could be better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great open box savings.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought at great price open box. Works fine.Has been about a month runs smooth. God willing it will last for years .

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 3.7 Cu. Ft. High Efficiency Washer. We're glad to hear that you found a great deal through our open box offering and that the washer is performing well after a month of use. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We wish you continued satisfaction with your purchase for years to come! -Ed | Insignia Support |
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Happy with this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. This was the only machine in any store that fit in my small space so i had no choice. But i am happy to say it is working well. Its a very basic machine, but it does what i need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and Dryer was a gift for my son and daughter inlaw. They're very happy with their gift.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. it is the right size for me. washes good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I recommend this brand to anyone looking for home appliances.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do Not Buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT waste your money on this washer! We haven’t even had it for a year and it’s been nothing but issues, starting with being unable to wash full loads. Recently it has started making a dreadful noise and when we called to see about getting it fixed, we were told it would cost over $100 just to have someone come out and look at it - that’s not even the price to fix it. Such a huge disappointment and waste of money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This Washer is a Thumbs-Down

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is disposable. It’s a replacement for the previous one bought which broke after 1yr of use and could not be fixed. The replacement becomes unbalanced easily no matter how well you stack your clothes in. Even though it says it can do large loads, you never want to do more than a medium one, especially if it’s heavier fabrics when wet like towels. Won’t be buying again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good still breaking in?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too early to tell if the insignia is a lemon or a good deal? So far everything works as it should no problems to speak of yet, as I’ve only owned it for about 3 week's which is why I only gave it a 3 star Best Buy has been sending me emails to review pretty much the week after I got it they should ask at least 3 months I would assume after that time if something goes wrong that would be a benchmark of time.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Failing after 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 2 year and it’s already failing we are only a house of 2.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase matches our washer perfectly. Delivered on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer way better than my last one trying to figure out how to get geek protection

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you're enjoying your new washer and that it's performing better than your last one. For Geek Protection, you can usually add it at the time of purchase or within a certain period afterward. I recommend contacting the Best Buy customer service for specific details on how to add Geek Protection to your purchase. If you need any further assistance, feel free to reach out. Enjoy your new washer! Keith | Insignia Support BBY-ExBrand_Insignia