Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- |
- SKU:
- 6420141
Customer reviews
Rating 4.3 out of 5 stars with 2354 reviews
(2,354 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome sauce
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fantastically would highly recommend. Good price too!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your enthusiastic feedback! We're thrilled to hear that our product works fantastically for you and that you highly recommend it. We're also glad you found it to be a good price. Providing excellent performance and value is our goal, and we appreciate you taking the time to share your positive experience.
Keith | Insignia Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small in with but deep tub. Great size for small spaces
I would recommend this to a friend Rated 4 out of 5 stars
good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far good, first few days it wouldn’t rinse the water and had to do manually but then it started working
I would recommend this to a friendRated 5 out of 5 stars
Washeroo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good and saves space. I can wash a good load at an economically safe amount.
I would recommend this to a friendRated 5 out of 5 stars
Great washer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my mother for mother's day. She absolutely loves it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're delighted to hear that your mother loves her Mother's Day gift. Your satisfaction is important to us, and we appreciate your support.
Keith | Insignia Support
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the set washes and dries great & they’re affordable. I would definitely recommend.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you are satisfied with the washer and dryer set and find them both effective and affordable. Your recommendation means a lot to us, and we appreciate your support.
Keith | Insignia Support
Rated 5 out of 5 stars
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service with a smile and fast very helpful to
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, AnthonyH! We're delighted to hear that you received great service with a smile and found the assistance helpful and fast. If you have any other feedback or need further assistance, feel free to reach out. Enjoy your new Insignia washer!
- Shiela | Insignia Support
Rated 4 out of 5 stars
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the money! Looks good and does the job!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We’re thrilled to hear that you find it to be a great value and that it looks good while doing the job. If you have any further comments or questions, feel free to reach out! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Size
Rated 3 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a decent size washer. Not as wide but definitely deep which makes it hard for short people to reach. Also, the top is plastic and white fragile and cheap quality. Decent for the price but could be better.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great open box savings.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought at great price open box. Works fine.Has been about a month runs smooth. God willing it will last for years .
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 3.7 Cu. Ft. High Efficiency Washer. We're glad to hear that you found a great deal through our open box offering and that the washer is performing well after a month of use. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We wish you continued satisfaction with your purchase for years to come! -Ed | Insignia Support |
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Happy with this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great. This was the only machine in any store that fit in my small space so i had no choice. But i am happy to say it is working well. Its a very basic machine, but it does what i need it to do.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer and Dryer was a gift for my son and daughter inlaw. They're very happy with their gift.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Insignia washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washing machine. it is the right size for me. washes good.
I would recommend this to a friend Rated 5 out of 5 stars
N/A
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. I recommend this brand to anyone looking for home appliances.
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Do Not Buy!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT waste your money on this washer! We haven’t even had it for a year and it’s been nothing but issues, starting with being unable to wash full loads. Recently it has started making a dreadful noise and when we called to see about getting it fixed, we were told it would cost over $100 just to have someone come out and look at it - that’s not even the price to fix it. Such a huge disappointment and waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia 3.7 Cu. Ft. High Efficiency Top-Loading Washer. We truly value your feedback and appreciate the time you took to provide us with your insights. It's important for us to hear from our customers, and your comments will help us continue to improve our products and services. We hope you find a solution that works for you moving forward! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Rated 3 out of 5 stars
This Washer is a Thumbs-Down
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is disposable. It’s a replacement for the previous one bought which broke after 1yr of use and could not be fixed. The replacement becomes unbalanced easily no matter how well you stack your clothes in. Even though it says it can do large loads, you never want to do more than a medium one, especially if it’s heavier fabrics when wet like towels. Won’t be buying again.
I would recommend this to a friendRated 3 out of 5 stars
So far so good still breaking in?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too early to tell if the insignia is a lemon or a good deal? So far everything works as it should no problems to speak of yet, as I’ve only owned it for about 3 week's which is why I only gave it a 3 star Best Buy has been sending me emails to review pretty much the week after I got it they should ask at least 3 months I would assume after that time if something goes wrong that would be a benchmark of time.
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Failing after 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 2 year and it’s already failing we are only a house of 2.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase matches our washer perfectly. Delivered on time.
I would recommend this to a friend Rated 5 out of 5 stars
Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer way better than my last one trying to figure out how to get geek protection
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that you're enjoying your new washer and that it's performing better than your last one. For Geek Protection, you can usually add it at the time of purchase or within a certain period afterward. I recommend contacting the Best Buy customer service for specific details on how to add Geek Protection to your purchase. If you need any further assistance, feel free to reach out. Enjoy your new washer! Keith | Insignia Support













