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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the cleaning performance, noise level, price, ease of use, and size of the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. Many find it user-friendly and appreciate its capacity. However, some customers have expressed concerns about the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,315 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing as my first washer! Glad I moved forward on buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent machine at a good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly delivery. Easy set-set up, and the washer works well. Probably won’t last 20 years, but at the price point, this will work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery driver and his helper was very knowledgeable. They may have been here maybe twenty minutes top. But they did a good job with delivering my washer and setting everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great next to my new dryer. Great value. Plenty of cycle options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and service it is great and we’ve had no trouble

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Budget friendly option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than expected, but works well and looks nice. Decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Order

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great check out experience their was no issues with completing my order

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Washes quietly. Affordable purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Expectations , realized

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i LOVE my washer , basket is much larger than i expected.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Sastified

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sastified. Love the size of the washer tub. Very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my washing machine purchase from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It runs so quietly!! You never know its running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good holds a lot more than expected are what was said

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT SMART!! SUPER STUPID! JUNK!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant wash clothes and count on this machine to finish to the end. Im almost in tears! This machine has a built in balancer. I put clothes in. Evenly. Shut lid. Turn on. It goes swoosh, swoosh, swoosh, its balancing the load before it washes, right?. Open lid. It put all my clothes to one side!! I redistribute them so they are balanced. Shut lid, turn on. Swoosh, swoosh, swoosh!! Says off balance. Open again and rebalance the clothes a second time!!! This goes on for 3 to 5 times. Then finally starts washing. I walk away. Come back 30 minutes later to find its off balance again and didnt wash my clothes!!! I rebalance. Turn on. It starts to rinse. I walk away. Come back, same thing!!! I absolutely HATE this machine. And dont put to many items in it. And even when i put 3 t shirts, pair of small womans jeans. It does the same thing. Swoosh, Swoosh, Swoosh..its balancing the 4-5 items in it. Ok. I wait. Lid clicks, the panel says off balance, open lid and thos 4 pueces are on the other side!!! So i do the rearrange again. Same thing over and over!! And the softner despenser, im not sure whats up with this either!! Leaks all the softner out before it even washes?? Im so sick and disgusted with this machine that im ready to trash it and stay far away from Insignia machines period!!! DO NOT BUY THIS MACHINE PLEASE. SAVE YOURSELF THE FRUSTRATION.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Moonbeam,

      Thank you for sharing your experience with our Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White. This is not the quality we expect from our products. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.

      In the case that you still have this, feel free to contact my team for further help.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Not Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First load of clothes my pants got stuck underneath the agitator. Has not happened since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance and swift courtesy delivery driver

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're thrilled to hear that you find it to be an excellent appliance and that you had a positive experience with the delivery. If you have any further feedback or questions, feel free to reach out. Enjoy your new washer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Greatbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy bought on sale and delivery was quick works as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love any washer I love all the settings and you can pause it if you forget to put something in I definitely recommend buying this washer. The Best buy guys that delivered were very nice and knowledgeable and also the one guy was training a new employee and he was doing a great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had it a short time but we like the washer. It has a large tub and the auto water level is a great option!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast quick delivering great value will be purchasing other items

    I would recommend this to a friend