Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- |
- SKU:
- 6420141
Customer reviews
Rating 4.3 out of 5 stars with 2315 reviews
(2,315 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, noise level, price, ease of use, and size of the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. Many find it user-friendly and appreciate its capacity. However, some customers have expressed concerns about the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washing machine. It is perfect for me or a small family! Cleans clothes well and is a very good washer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your positive feedback, JamesB! We're thrilled to hear that you're enjoying your Insignia washer and that it meets your needs. It's great to know that it cleans your clothes well and works perfectly for you or your family. If you have any questions or need assistance in the future, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Rated 5 out of 5 stars
Washer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hreat brand, i have bought a couple of appliances and they have lasted a long time without any major issues. Would recommend to anyone.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Cctex. Thank you for your positive review to our Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We strive to provide high-quality products that withstand the test of time. We appreciate your recommendation and look forward to serving you again in the future. Ivy | Insignia Support | https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Rated 5 out of 5 stars
Insignia washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer , love the agitator in the middle .
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're delighted to hear that you love the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's great to know that the agitator in the middle is a feature you appreciate. We value your feedback and hope you continue to enjoy the performance of your new washer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Spin cycle
Rated 1 out of 5 stars
DO NOT BUY THIS
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked as intended for maybe a couple months; after that it's been a completely useless piece of trash. The spin cycle will only work randomly, not that it matters because it doesn't drain. Oh and if you need it repaired, good luck! As any parts are pretty non-existent or won't ever arrive. DO NOT BUY THIS. I can't warn you enough
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We value your perspective and appreciate your insights on the performance and availability of parts. Your comments are instrumental in helping us understand customer needs and improve our products. Thank you for being a part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Rated 5 out of 5 stars
Susan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with my purchase and the customer service given.
I would recommend this to a friendRated 4 out of 5 stars
Good Budget Washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Smaller than my older washer. So far good. Descent price.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, very quiet and I love the extra rinse feature.
I would recommend this to a friend Rated 5 out of 5 stars
working great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we've had the machine for several weeks now it works well it's quiet, delivery men took it up to a second floor and hooked it up, I have no complaints at all
I would recommend this to a friendRated 2 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can only use on delicate or washer throws itself out of balance no matter what is done, light loads to making sure it’s level.
No, I would not recommend this to a friendRated 5 out of 5 stars
Amazing Machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing machine with a sleek design and plenty of functions for every style of wash. From a seperate towels setting to a setting just for work out clothes.
I would recommend this to a friendRated 4 out of 5 stars
Needs better instructions on how to operate.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs better instructions. You need a PhD to operate it. Overall it's a beautiful washer.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good Buy!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer! It does a super job washing my clothes!
I would recommend this to a friend Rated 4 out of 5 stars
Simple design, easy to use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and simple design, no bluetooth, no wifi, no answering machine attached to it :) , but it works. We'll see how long it last.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
bang for your buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fit perfectly in my laundry room washer space. Great value!
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Good Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer and surprisingly good value. Delivery was quick too.
I would recommend this to a friend Rated 5 out of 5 stars
Insignia Washer/Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I have enjoyed my new washer and dryer and would recommend!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TheresaM,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying your new Insignia™ washer and dryer. Your recommendation means a lot to us, and we’re glad to know our product is making a positive difference in your laundry routine.
If you ever have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom is happy with it. Its nice big and deep. NICE SLIM .
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
new washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I considered this to be the best buy for my money.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. I didn’t expect it to be so great.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Very good washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, I’ve had no issues! It was an excellent purchase!
I would recommend this to a friend













