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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the cleaning performance, noise level, price, ease of use, and size of the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. Many find it user-friendly and appreciate its capacity. However, some customers have expressed concerns about the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,315 reviews
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. It is perfect for me or a small family! Cleans clothes well and is a very good washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hreat brand, i have bought a couple of appliances and they have lasted a long time without any major issues. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer , love the agitator in the middle .

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're delighted to hear that you love the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's great to know that the agitator in the middle is a feature you appreciate. We value your feedback and hope you continue to enjoy the performance of your new washer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    DO NOT BUY THIS

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked as intended for maybe a couple months; after that it's been a completely useless piece of trash. The spin cycle will only work randomly, not that it matters because it doesn't drain. Oh and if you need it repaired, good luck! As any parts are pretty non-existent or won't ever arrive. DO NOT BUY THIS. I can't warn you enough

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Susan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with my purchase and the customer service given.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Budget Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Smaller than my older washer. So far good. Descent price.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, very quiet and I love the extra rinse feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    working great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we've had the machine for several weeks now it works well it's quiet, delivery men took it up to a second floor and hooked it up, I have no complaints at all

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can only use on delicate or washer throws itself out of balance no matter what is done, light loads to making sure it’s level.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine with a sleek design and plenty of functions for every style of wash. From a seperate towels setting to a setting just for work out clothes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs better instructions on how to operate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs better instructions. You need a PhD to operate it. Overall it's a beautiful washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good Buy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! It does a super job washing my clothes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple design, easy to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple design, no bluetooth, no wifi, no answering machine attached to it :) , but it works. We'll see how long it last.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit perfectly in my laundry room washer space. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer and surprisingly good value. Delivery was quick too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Washer/Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I have enjoyed my new washer and dryer and would recommend!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TheresaM,

      Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying your new Insignia™ washer and dryer. Your recommendation means a lot to us, and we’re glad to know our product is making a positive difference in your laundry routine.

      If you ever have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom is happy with it. Its nice big and deep. NICE SLIM .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I considered this to be the best buy for my money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. I didn’t expect it to be so great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I’ve had no issues! It was an excellent purchase!

    I would recommend this to a friend