Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
working great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we've had the machine for several weeks now it works well it's quiet, delivery men took it up to a second floor and hooked it up, I have no complaints at all
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve only had it a short time but we like the washer. It has a large tub and the auto water level is a great option!
I would recommend this to a friend- Pros mentioned:Size
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom is happy with it. Its nice big and deep. NICE SLIM .
I would recommend this to a friend Amazing Machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing machine with a sleek design and plenty of functions for every style of wash. From a seperate towels setting to a setting just for work out clothes.
I would recommend this to a friendGreat Expectations , realized
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far i LOVE my washer , basket is much larger than i expected.
I would recommend this to a friendGreat Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washing machine. It is perfect for me or a small family! Cleans clothes well and is a very good washer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your positive feedback, JamesB! We're thrilled to hear that you're enjoying your Insignia washer and that it meets your needs. It's great to know that it cleans your clothes well and works perfectly for you or your family. If you have any questions or need assistance in the future, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Price
new washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I considered this to be the best buy for my money.
I would recommend this to a friend - Pros mentioned:Price
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. I didn’t expect it to be so great.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Very good washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, I’ve had no issues! It was an excellent purchase!
I would recommend this to a friend - Cons mentioned:Spin cycle
DO NOT BUY THIS
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked as intended for maybe a couple months; after that it's been a completely useless piece of trash. The spin cycle will only work randomly, not that it matters because it doesn't drain. Oh and if you need it repaired, good luck! As any parts are pretty non-existent or won't ever arrive. DO NOT BUY THIS. I can't warn you enough
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We value your perspective and appreciate your insights on the performance and availability of parts. Your comments are instrumental in helping us understand customer needs and improve our products. Thank you for being a part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Simple design, easy to use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and simple design, no bluetooth, no wifi, no answering machine attached to it :) , but it works. We'll see how long it last.
I would recommend this to a friendNice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance and swift courtesy delivery driver
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're thrilled to hear that you find it to be an excellent appliance and that you had a positive experience with the delivery. If you have any further feedback or questions, feel free to reach out. Enjoy your new washer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good Budget Washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Smaller than my older washer. So far good. Descent price.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer everything I expected very glad I got this
I would recommend this to a friend Needs better instructions on how to operate.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs better instructions. You need a PhD to operate it. Overall it's a beautiful washer.
I would recommend this to a friendWorks so well!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is working so much better than my last GE machine. The laundry feels clean after each load, which is important! I have absolutely zero complaints after one month of using the machine.
I would recommend this to a friendInsignia washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer , love the agitator in the middle .
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're delighted to hear that you love the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's great to know that the agitator in the middle is a feature you appreciate. We value your feedback and hope you continue to enjoy the performance of your new washer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Susan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with my purchase and the customer service given.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice washing machine, I thought I ordered a different one.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's great to hear that you find your Insignia washing machine nice! We understand that sometimes things can be a little different than expected, but we're glad you're still pleased with the one you received.
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- Carl | Insignia Products
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the auto eco selection on the machine. Runs great and the capacity it holds is impressive (king bedding/comforter). I would recommend.
I would recommend this to a friend