Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
Good purchase, friendly budget
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.9 months and going perfectly fine! It runs well, draining and rinsing is perfect.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Works fine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works good but I had to install myself after I paid for delivery and installment because they refused to do so and that is why I’m giving in two stars.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We appreciate your feedback regarding the delivery and installation service. Your input is valuable to us and helps us improve our services. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Cons mentioned:Spin cycle
Disappointed and wasted my time.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really needed a washer. I planned to get ready for the holiday season, and to have more time for my family and work. When the machine arrived I started to use it, but it was loud and took even with cold wash 2hours and 49 minutes. The towel setting was 4 hours. I could not believe it. My family was in shock. We never had any problem with our Kenmore just we needed a newer. Even if they pay me I wouldn’t have this washer.
No, I would not recommend this to a friend - Cons mentioned:Reliability
Crappy washing machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got washing machine for $140 and if it wasn’t so cheap, I would be upset, but it’s already broken. And it’s only been about six months. Do not buy this washing machine full price if you get a deal, you get what you pay for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear the washing machine didn’t meet your expectations and that you encountered issues after a few months. We understand how disappointing that can be, even at a discounted price. Your feedback is important and helps us identify areas for improvement.
Keith | Insignia Support
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer! Quiet and very great product, would defiantly recommend!
I would recommend this to a friendMe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okokokokokokokokokokokokokokokokokokokokokokokokok don't ever ask for help or help
I would recommend this to a friendExcellent value! Easy to use!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the set, BestBuy delivered on time as promised. Opened up the box's not a scratch or blemish, set up the pair. I did all the connections. Washed and Dried two full loads. Not one issue at all! I'm impressed with this set. So far great! I do highly recommend!
I would recommend this to a friendGreat value washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Best washer I could find for the money. Washes my 5 family members clothes with no issues and washes a pretty good amount at once. Plenty of settings for different clothes and easy to use.
I would recommend this to a friendWasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can only use on delicate or washer throws itself out of balance no matter what is done, light loads to making sure it’s level.
No, I would not recommend this to a friendInsignia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and efficient dryer. It was just what I was looking for
I would recommend this to a friend- Cons mentioned:Reliability
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very cheap brand my washer stop working properly after the third month.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RavenB! We apologize for the inconvenience you've experienced with your Insignia 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We understand how frustrating it can be when an appliance malfunctions, especially so soon after purchase. To help us address this issue and provide a solution, please reach out to our Insignia customer support team (877-467-4289). They can assist you with troubleshooting steps and explore potential solutions. We value your business and are committed to resolving this issue as quickly as possible. Please don't hesitate to contact us for further assistance.- Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Spin cycle
Read this before you buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were on a budget and needed a washer dryer set so we purchased this insignia set. You get what you pay for when it comes to them, its now been 1 year and 1 month and the machine is no longer draining/spinning correctly and customer service is stating that any repair/diagnostics by an insignia tech will be 100% on us due to it being out of the 1 year man. warranty range. Do yourself a favor and buy a reputable brand and pay the big bucks up front instead of ending up paying double down the line. I remember when washers would last a lifetime, this one gave up after just a year in a two person household.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ washer and dryer set. We understand that choosing the right appliance for your needs is important, especially when working within a budget. Your feedback highlights the value of investing in a reliable product, and we appreciate your perspective on the longevity of appliances. Thank you again for your thoughts! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Insignia washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is not heavy duty but it functions for smaller loads just fine. I am happy with the purchase and the price was right!
I would recommend this to a friendGood washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doing its job and going strong still nice little features for the price
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Castro,
Thank you for your great review! We’re pleased to hear that your Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer is doing its job well and still going strong. It’s fantastic to know that you appreciate the nice little features it offers for the price. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Cons mentioned:Reliability
Insignia washer and dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer and dryer set something sadly a year 4 months ago, before the first year I had needed assistance because it was jamming and not drying well. Now it is the second time it does not work if you put a large load on it it would not work. Of course I have no guarantee anymore, so I do not recommend spending thousands of dollars on products that do not have any quality.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We truly appreciate your feedback, as it allows us to better understand our customers' needs. We are committed to providing high-quality products and service, and your input is invaluable in helping us enhance our offerings. Thank you for being a part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good quality for the price. I've had it for about a month so far so good
I would recommend this to a friendWorks good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems okay. Used a few times since I purchased it.
I would recommend this to a friendCute
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It"s cute and small great for compact spaces......
I would recommend this to a friendWasher is good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow I am so impressive about this washer it works so good that it washes my clothes good and very clean I recommend this washer guys.
I would recommend this to a friendIt's All Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a rental unit and haven't used personally, but have received no complaints. Delivered in 2 days!!!!
I would recommend this to a friend