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Customer Ratings & Reviews

$399.99
Save $200
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2357 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,357 reviews
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer for the price. Has lots of options and works well.

    I would recommend this to a friend
  • Cons mentioned:
    Lid quality

    Rated 3 out of 5 stars

    Product ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I was disappointed with the quality of the lid, it is plastic, I don't feel like it is going to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Uses little soap. Clothes get very clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got more than what i expected. The tub is bigger than most washers i have purchased with you before. It's energy and water saving. I definitely got my money's worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Best washer I’ve ever had and the price was wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product. Good deal.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks nice. Not hard to install. I'm pretty happy with this product. Yes, I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect, the installation went really good, the people installing were really professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily one of the best washer and dryer sets I've ever purchased. So easy to use and does huge loads of laundry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable washer for the price paid. Has plenty of modes and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is smaller than the average machine but it works great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience with the Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer. We're glad to hear that you found the machine effective despite its smaller size.

      If you have any further feedback or if there are specific features you appreciate, we would love to hear more about them. Your insights are valuable to us and can help other customers make informed decisions.

      Thank you once again for your review! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No frills just a good washer.I got this online it was delivered promptly and in excellent condition. Would recommend this product with high praise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don't use soap powder!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the place fot the soap was not just for powder as 98% of people use either pods or liquid.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    worthless, waste of money !!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    omg don't buy this piece of crap. this is totally worthless. when rinse cycle starts it start banging pipes , it makes big noise, we call bestbuy , their technician came but we still having the same issues. we are just sick of it. we made mistake buying this cheap junk.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are sorry to hear about the issues you are experiencing with your unit. Your frustration is understandable, and we apologize for any inconvenience this has caused. We appreciate you bringing this to our attention and will work to address the problem. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this machine! I’d highly recommend it to anyone looking for a quality machine at an incredibly affordable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to really work this washer …the top is plastic but otherwise I love my washer .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this purchase so far .I've only had it for a month but as of now I am not disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered promptly and installed quickly. Smaller on the outside of the old one but it is for a rental property so no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is excellent as for the delivery service that's another review was not happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine it has a deep drum, cleans the clothes very good. Right price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just saying love it way to go best buy keep up goo

    I would recommend this to a friend