Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2319 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its cleaning performance, quiet operation, affordable price, and ease of use. The size and capacity of the washer are also well-received. However, some customers have expressed concerns about the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,319 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine at a great price, able to do loads quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family of 3 or more you need an heavy duty washer. Its a small tubecwasher.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We understand the importance of having a heavy-duty washer for a family of three or more. We appreciate your input and will consider it as we continue to improve our products. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Fridge review

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast. Friendly from showroom to delivery. Explained everything

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience, DonnaP! We're glad to hear that you had a positive experience with the delivery of your Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's great to know that the delivery was fast and that you encountered friendly service from the showroom to the delivery. We strive to provide excellent service at every step, and we're pleased to hear that everything was explained to your satisfaction. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help! - James | Insignia Support | BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and shipped to the store syper fast. The two workers that helped us get it in to our car were very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to get washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I love that it has an agitator. I never thought I would be excited to get a washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. I dont like the newer machines that just toss the clothes around. This unit has an agitator which is why i purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and energy efficient. Gets all the clothes rinsed well and has a huge inside space to wash in.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poorly made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is worth the price . Would u recommend not necessarily

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine it spins out wonderfully. The dryer doesn’t take long at all for it to dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size with perfect wash options for a single or small family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Simple is better, has everything needed no over complicated bells and whistles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it! Delivery people were fantastic! Top loader

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Don’t waste your time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped spinning the second week. Then I found out about the legs at the bottom,(they have to be leveled) but I would not recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Shaky lid

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay lid shakes alot during cycle but other than that it's fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its quite and works great. Its good for small family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches my drier perfectly. Easy to use and works great. Very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tub size of the washer. The instructions and operation panel are a bit difficult to understand. Still learning.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia should not exist .. It’s garbage

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid Insignia – Poor Quality and No Support I would strongly advise against purchasing any Insignia products. Their devices seem to be designed to fail right around the one-year mark—conveniently just as their limited warranty expires. When my product broke down shortly after the warranty ended, I was left with no support from the company. Even worse, I had purchased an extended two-year warranty, thinking it would provide additional protection. Turns out, that was a waste of money too. Insignia still refused to cover the repair and instead tried to charge me just to have someone come out and look at the issue. This company does not stand behind its products, and their customer service is useless when you actually need them. Save yourself the frustration and buy from a more reputable brand. Stay away from Insignia!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback. We apologize for the issues you've experienced with our product and the extended warranty. We understand your frustration and are committed to improving our products and services. Your feedback is valuable to us, and we will use it to make necessary improvements.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Bargain washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a month and no problems. Had a compact washer before this one washes a lot more clothes with no problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Krisp and klean

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints, I have used the machine twice now. I like the quick wash feature on the machine.

    I would recommend this to a friend