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Customer Ratings & Reviews

$399.99
Save $200
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2357 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,357 reviews
  • Rated 5 out of 5 stars

    Bruce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Everything we wanted and needed in a washing machine for the price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and install was great - Product has had two problems already and only 4 months old

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that the delivery and installation went smoothly. However, we are sorry to learn about the issues you have encountered with the product. Your experience is important to us, and we will use your feedback to improve our services and product quality. We appreciate your patience and understanding.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great, inexpensive choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, reliable washer. I’ve had it over a year & it has done a great job keeping my clothes clean!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg it’s so loud! And it makes a very loud scraping sound during the rinse cycle. Loud like someone is dragging the washer across the floor.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Barbie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DELIVERY WAS ON TIME.... IT TAKES A WHILE TO WASH YET THIS WASHING MACHINE GETS OUR CLOTHES VERY CLEAN!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 6' USB 3.0 File Transfer Cabler. I understand it takes a while to wash and that can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great product at a affordable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for this washer! I am so pleased with my purchase! And the service provided by Best Buy delivering it and putting it in the laundry room was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this purchase! It bases the water level on whats in the washer. Will save money on water!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Henry Batiste

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does not do a through job on cleanings clothes. This is our second washer from Best buy. We will need a better cleaning washing machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. Well worth the value.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive feedback about the Insignia 3.7 Cu. Ft. High Efficiency Top-Loading Washer! We’re delighted to hear that you found it to be an excellent product and a great value. Your satisfaction is important to us, and we appreciate your endorsement. If you have any further questions or need assistance, please feel free to reach out. Thank you for choosing Best Buy! - Ed | Insignia Support |
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice choice with plenty of room for clothes. Temperature is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it work really good and not noise. Its perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and shipped to the store syper fast. The two workers that helped us get it in to our car were very friendly and helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues washing. Been having issues since day one with it washing correctly. Small load, medium load and big loads it doesnt matter. Also cant eash blankets in it. It will blink and not wash.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great compact washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It has all the needed options, and wash cycles are fast and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to get washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I love that it has an agitator. I never thought I would be excited to get a washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. I dont like the newer machines that just toss the clothes around. This unit has an agitator which is why i purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs good the auto fill does not add the right amount of water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer my clothes are really getting a good cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and energy efficient. Gets all the clothes rinsed well and has a huge inside space to wash in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast. Friendly from showroom to delivery. Explained everything

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience, DonnaP! We're glad to hear that you had a positive experience with the delivery of your Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's great to know that the delivery was fast and that you encountered friendly service from the showroom to the delivery. We strive to provide excellent service at every step, and we're pleased to hear that everything was explained to your satisfaction. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help! - James | Insignia Support | BBY-ExBrand_Insignia