Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
Pleased customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price! Delivery went smoothly and professionally. Thanks
I would recommend this to a friendEfficient
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small efficient washer, multiple cycle options to choose from
I would recommend this to a friendBest Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the best purchase and delivery assistance. I'm very happy and I recommend it
I would recommend this to a friendGreat washer machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best washers I ever bought cleans clothes, very well buy it again
I would recommend this to a friendWasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem is it takes longer to wash. Don’t know if it’s because electric or not
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is good does exactly what you need it too. It is a little small but not the end of the world.
I would recommend this to a friendInsignia Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't figure it out on its use. They came out next day. Great service.
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Family of 3 or more you need an heavy duty washer. Its a small tubecwasher.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We understand the importance of having a heavy-duty washer for a family of three or more. We appreciate your input and will consider it as we continue to improve our products. Keith | Insignia Support
Stay away from this one!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this washer for our vacation home in January 2023. Have not used this washer very much. Started shaking bad and the agitator quit working. Called the support line and was told it was only a one year warranty. Better pay the extra and get the extended or better to buy a name brand from someone else.
No, I would not recommend this to a friendWant a wash you gotta try this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works wonderfully all of my laundry is actually clean and not just a pile on my floor haha
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To deep to reach the clothea but other then that it was a good purchaSe for my home
I would recommend this to a friendWasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the different water level and temperature. This unit doesn’t shake like the last model I had. It is a bit noisy.
I would recommend this to a friendWasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for two years and works well on my uniforms no matter how dirty they were
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. It is a lot slower than my last washer but it does the job
I would recommend this to a friendInsignia should not exist .. It’s garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid Insignia – Poor Quality and No Support I would strongly advise against purchasing any Insignia products. Their devices seem to be designed to fail right around the one-year mark—conveniently just as their limited warranty expires. When my product broke down shortly after the warranty ended, I was left with no support from the company. Even worse, I had purchased an extended two-year warranty, thinking it would provide additional protection. Turns out, that was a waste of money too. Insignia still refused to cover the repair and instead tried to charge me just to have someone come out and look at the issue. This company does not stand behind its products, and their customer service is useless when you actually need them. Save yourself the frustration and buy from a more reputable brand. Stay away from Insignia!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback. We apologize for the issues you've experienced with our product and the extended warranty. We understand your frustration and are committed to improving our products and services. Your feedback is valuable to us, and we will use it to make necessary improvements.
- Carl | Insignia Products
Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great purchasem, well functioning machine, I am very pleased with my order.
I would recommend this to a friendNobody
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rated this washer fair because I bought a matching dryer at the same time I bought the washer. The dryer broke in October 2022 and I bought it in January 2022. I have a year warranty on it, but best buy will give you the run around when it comes to repairs and service. Then maybe if you buy a extended warranty they may treat you different. I don't know because right now I'm just a nobody that bought a washer, dryer, and cooler from them in January 2022. Getting run around on repairs as of this month December 2022 and dryer broke October 2022.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
We do apologize for what happened to your Dryer. I know it can be dissatisfying that its not working as expected. For further assistance, I'd like you to contact our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
The One
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine works very well, so far. I get my clothes washed now, instead of sloshed around.
I would recommend this to a friendSatisfied
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the water fill load sensor, and the many different cycles.
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer so far! I have no complaints, work smooth very little noice.
I would recommend this to a friend