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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2319 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its cleaning performance, quiet operation, affordable price, and ease of use. The size and capacity of the washer are also well-received. However, some customers have expressed concerns about the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,319 reviews
  • Rated 5 out of 5 stars

    Great for BnB

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for our Air BnB. Gets used and we never have any complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    good luck buying this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer gave out and stopped spinning within 2 weeks of purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it… got a great deal on Black Friday…. Will buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first have had 2 years and wont drain or spin

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery on time and haul away of all packaging materials!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome great product would highly recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Clothes get stuck

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a repairman come twice to replace the agitotor, clothes keep getting stuck. It washes clothes pretty well, but I would not recommend this if you dont want clothes ripped and ruined from it getting cuaght underneath the agitator.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We're sorry to hear about the issues you've encountered with the agitator. We appreciate your feedback and will use it to improve our products. Your satisfaction is important to us, and we're committed to addressing these concerns.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good machine I would recommend this. Value was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price and delivery and setup was fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer and service were great. I would recommend you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best to Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying it! It’s a good quality to invest in. I recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy pick up from the warehouse in kapolei

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product , enrgy efficient i highly recommend to others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good machine poor installation service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is fine, but the workers who delivered and installed the machine did not put the drain hose into the standpipe in our basement. When I tested the machine, water just flew out to the ground and caused a small flood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, anr they were timely and professional!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    NOT RELIABLE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THIS ON THE 3RD OF THIS MONTH DECEMBER, AND IT IS NOT WASHING MY CLOTHES ALL OF A SUDDEN. LESS THAN A MONTH AND I HAVE A PROBLEM WITH THE MACHINE THIS IS HORRIBLE I NEED TO EXCHANGE IT OR GET MY MONEY BACK

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're truly sorry to hear about your experience. We understand how frustrating it must be to have your machine stop working so soon after purchase. Please reach out to our customer service team so we can assist you with an exchange or refund. Your satisfaction is very important to us, and we appreciate you bringing this to our attention.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome installment and delivery services . The guys were very polite and called to allow us to know they were on their way. Effective time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer it spins out so well clothes are almost dry when they come out I would definitely recommend this washer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. Many washing options. So far happy with the performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product, very Happy with it. I recommend

    I would recommend this to a friend