Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- |
- SKU:
- 6420141
Customer reviews
Rating 4.3 out of 5 stars with 2319 reviews
(2,319 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its cleaning performance, quiet operation, reasonable price, ease of use, and convenient size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality. Overall, the washer is well-received for its functionality and user-friendly design.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works great but started not spinning at the end of the cycle. A tech came out and they are going to replace the motor.
I would recommend this to a friendRated 5 out of 5 stars
Love my washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so pleased with the purchase of my washer. Its amazing.
I would recommend this to a friendRated 5 out of 5 stars
Great
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new washer after ours broke down. Great washer for the cost.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful appliace
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect price awesome quality i didnt expect it to be as good as it was.
I would recommend this to a friendRated 4 out of 5 stars
Washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our rental apartment. Works great for our needs
I would recommend this to a friendRated 5 out of 5 stars
Nice washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth washer. No issues as of yet. Does what its supposed to do.
I would recommend this to a friendRated 5 out of 5 stars
Good working washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service. Good product. Would recommend this unit
I would recommend this to a friendRated 5 out of 5 stars
Nice Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, Satisfied with Purchase. No issues so far.
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer. It is a little small but perfect for 2 people
I would recommend this to a friendRated 5 out of 5 stars
Washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and works efficiently. I like that it fits large loads well.
I would recommend this to a friendRated 5 out of 5 stars
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy. Didn't know insignia made washer's when all their products are very reliable.
I would recommend this to a friendRated 1 out of 5 stars
VERY LOUD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst washer ever!!!! It's SOOOO loud that ALL of my neighbors bang on the walls every time a wash load is done! If you don't like loud noises do not buy this one!
No, I would not recommend this to a friendRated 1 out of 5 stars
I think the machine is possessed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read as many reviews as I could on this machine before purchasing and maybe I received a dud because my machine is terrible. I have never experienced a washing machine that could not keep itself balanced to save its life. Even a small load would get unbalanced and then the machines starts violently jumping up and down sounds like something is about to explode out of it. Even when it wasn't trying to relocate itself to another dimension the thing is incredibly noisy. I could not have been more disappointed in this purchase. Best Buy though has been great about fixing the issue. I am still in the window for a return for the set and they are coming to retrieve the monster and replace them with a different model. I can't speak much for the dryer -- Its seems alright.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed feedback. We're truly sorry to hear about the challenges you faced with your washing machine. Quality and reliability are paramount to us, and it's disappointing to learn that your experience fell short of expectations.
We're glad to hear that Best Buy has been proactive in resolving the issue and facilitating a replacement for you. Customer satisfaction is our priority, and we appreciate your patience and understanding throughout this process.
If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We're committed to ensuring that your next experience with us exceeds your expectations. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Rated 5 out of 5 stars
New machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with order and delivery the delivery men were quick and very knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Great Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Error codes are easy to read. Large load capacity.
I would recommend this to a friendRated 5 out of 5 stars
Wash machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Great for price and the ordering process fast and prompt.
I would recommend this to a friendRated 4 out of 5 stars
Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and works great. Queen size bedspread and the blacket in one wash.
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Awful experience
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this less than a year ago I’ve had 2 issues with it. First time they were sending someone out but the appointment took forever. I had clothes stuck wet for over a week. After a week having it disconnected it started working. 6 months later I’m having the same issue. Had to come to a laundromat to wash my clothes. Just awful experience with this machine .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TerriM,
We are very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Clothes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow ordered washer the delivery guys called me I called room mate
I would recommend this to a friend













