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Customer Ratings & Reviews

$399.99
Save $200
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2349 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,349 reviews
  • Rated 2 out of 5 stars

    Clothes get stuck

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a repairman come twice to replace the agitotor, clothes keep getting stuck. It washes clothes pretty well, but I would not recommend this if you dont want clothes ripped and ruined from it getting cuaght underneath the agitator.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We're sorry to hear about the issues you've encountered with the agitator. We appreciate your feedback and will use it to improve our products. Your satisfaction is important to us, and we're committed to addressing these concerns.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washing machine that we have ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works well. Its not a top of the line washer but it does the job well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two and half years of use, this washing machine self destructed. The tub began slamming into the sides of the washer no matter how perfectly balanced the clothes were to the point the whole washer began moving. Total garbage.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice budget washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washing machine a little loud at times but other than works as intended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is amazing the washer machine I really recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washing machine. Washed great and I love it. So excited for this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love the washer. Has not given me any trouble.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    NOT RELIABLE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THIS ON THE 3RD OF THIS MONTH DECEMBER, AND IT IS NOT WASHING MY CLOTHES ALL OF A SUDDEN. LESS THAN A MONTH AND I HAVE A PROBLEM WITH THE MACHINE THIS IS HORRIBLE I NEED TO EXCHANGE IT OR GET MY MONEY BACK

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're truly sorry to hear about your experience. We understand how frustrating it must be to have your machine stop working so soon after purchase. Please reach out to our customer service team so we can assist you with an exchange or refund. Your satisfaction is very important to us, and we appreciate you bringing this to our attention.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    good luck buying this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer gave out and stopped spinning within 2 weeks of purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I enjoyed the many functions especially the automatic shut off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Its a good washer much better than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Dryer combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price, very efficient energy wise.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new washer after ours broke down. Great washer for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with the purchase of my washer. Its amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful appliace

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect price awesome quality i didnt expect it to be as good as it was.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Great for a year, then starts leaking...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash, worked great for about a year, then just started leakig a little bit. Now more and more, not sure why after a little over a year my washer is leaking. Thats why i bought new so i didnt have to worry about it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are sorry to hear about the issues you are experiencing with your washer. It's disappointing to learn that it started leaking after a year of use. Your satisfaction is important to us, and we appreciate your insights. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good working washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Good product. Would recommend this unit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our rental apartment. Works great for our needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, sometimes makes loud banging and I have clothes as even as I can have them

    No, I would not recommend this to a friend