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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2320 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its cleaning performance, quiet operation, reasonable price, ease of use, and convenient size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality. Overall, the washer is well-received for its functionality and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,320 reviews
  • Cons mentioned:
    Reliability, Spin cycle

    Rated 1 out of 5 stars

    sabotage?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working properly after 60 days .. spin cycle weakened .. looks like the belt was shredding..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good quality washer. The delivery was fast and tech made sure I knew how to operate it after setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase. Delivery was on time and efficient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jewel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very inconvenient. Wish I had been able to purchase front loading washer with mechanism to turn on machine in the front. Too hard to reach and have to have help to get clothes out of washer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and value, order was delivered quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service . Good quality by price. The tech was very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s wonderful init. I bought it for my rental property and my tenant is extremely pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase overall! Works amazingly! Great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Loading washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was good an as advertised. Was delivered as scheduled with a phone call just before they were to arrive to make sure all was set.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor washer not clean

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even four months old and notice issues Washing machine lid does not always close also does not stable to cover the clothes have to stop pause push to close down it does not feel to cover the close of water close come out dirty agitator does not really clean clothes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Spend extra money for a better one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should. You get what you pay for. I haven’t had any problems so far.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new washer arrived on time and was hooked up and working wonders soon after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy brand washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Would recommend this product to others as long as you use as directed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice.for.the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washing capacity of this washer. Can easily wash queen size comforter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the savings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing is nice but NOT efficient at all takes over an hour to wash one load of laundry.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic top seems ok, was not sure before we bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/Insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. I have not had any problems when using them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    VERY UNHAPPY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible make noises if not 100% level, had a tech come out to do nothing WOULD NOT EVER BUY THIS WASHING MACHINE AGAIN purchased a different one best buy did nothing and I'm an elite member lol

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Plastic lid. Takes a long time to wash. Otherwise great.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Broke

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two year old washing machine and has quit working .

    No, I would not recommend this to a friend