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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2321 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its cleaning performance, quiet operation, reasonable price, ease of use, and convenient size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality. Overall, the washer is well-received for its functionality and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,321 reviews
  • Rated 5 out of 5 stars

    Washer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for our daughter and she is very happy with this washer. It gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome washing machine, and it was a great value!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    No, no, no, no, no, no, no, no

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is soooo loud, which would be tolerable but the wash cycle towels, took almost 2 hrs and chug-chuged the entire time. The first 3-4 loads seemed fine and this time THE WASHER is NOT spinning and rinsing just chug-chug! Do Not Buy this! It’s crap. I would love to return and upgrade to a real washer.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback about the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We sincerely appreciate your insights, and it's clear that your experience has not met your expectations, especially regarding noise levels and wash cycle efficiency. We aim to provide appliances that deliver reliable performance, and your comments are invaluable as we work to enhance our products. Thank you again for your input, and we hope to improve your experience in the future! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer works good has alot of settings to wash cloths

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last a year, we bought this as a second washer for our home and it did not last a year. Luckily Best Buy stands by their products and gave us credit to purchase another one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the guys who delivered it and installed it were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good - great price for our washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer, insignia.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what i need, it's not fancy but gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Gets everything much cleaner than our old model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reasonable and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice washer love the settings and basically clothes almost dry when they come out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was as expected and as it was described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer ans dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machines are great, the price was very affordable, I love to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the product and it washing really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice Maker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Ice Maker Purchase I ever made in my entire Life

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Washer

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with washer ……………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Has a great selection for cleaning .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    6 months of good washing tops

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaks water after 6 months… washing quality is not the best have too do two cycles to get clothes properly clean… loads can’t be oversized … noticed some clothing have stains. I have try everything to clean the washer make sure not oils in our clothes hand wash before hand and still have stains that don’t come off

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear about the issues you've encountered with your washer, including water leakage, washing quality, and stains on clothing. Ensuring reliable performance and effective cleaning is essential to us, and we apologize for any inconvenience caused. Your feedback is valuable, and we'll use it to evaluate and improve our product's design and functionality. If you need assistance with troubleshooting or exploring alternative options, please reach out to us directly. Thank you for sharing your experience, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Cautious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been two months and something went wrong, the water wouldn’t drain and I’m not sure if it’s a fault of ours (which I don’t think so we take care a lot) but it caused a lot of concern to us.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Washer doesn’t work on large loads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer doesn’t work on large loads. It simply drains the water as it’s filling.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great! Free delivery. Delivery on time!

    I would recommend this to a friend