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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2321 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its cleaning performance, quiet operation, reasonable price, ease of use, and convenient size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality. Overall, the washer is well-received for its functionality and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,321 reviews
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a high quality washer. I recommend doing your reserch first before purchasing

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Ellig,

      Thank you for writing a review about our Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Products
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Quite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Works great and not loud. Got for a 2 person family.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failing after 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 2 year and it’s already failing we are only a house of 2.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer delight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast and guys were awesome. I love my new washer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was not working properly so I called and they came and tested the machine and had to switch it out for a different one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and my favorite of all I've had. I like the tray for powders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Mania

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding washer. The economy cycle is really impressive.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Please Read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say , poorly made. It did not work from day 1. My clothes stayed wet. I hope you make the right choice. Thank You.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're sorry to hear that the product did not work from day one and that your clothes stayed wet. Your comments are important to us, and we'll use them to improve our products. We apologize for any inconvenience this has caused.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. recommended and the attention in the store super good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quiet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great machine, its very quiet and has many setting options to choose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washes clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for a rental unit, works as expected.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's noisy, it takes a long time to wash clothes and i don't like that i can't open top anytime i want. The detergent bin only allows powdered detergent I use liquid and it's made cheap unfortunately it's the only top load machine that would fit in the space I have..

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback with us. We apologize for any inconvenience you have experienced with our Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We understand your concerns regarding the noise level, long wash times, limited detergent options, and lack of flexibility in opening the top.We will definitely take your feedback into consideration and work towards improving our product in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing Insignia™. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv the washer very good quality have multiple temperature and also multiple functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really liking this washing machine and the price was right. Washes great!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Don't buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving it 1 star because 0 isn't an option. It will not spin; no matter which setting I put it on it will not spin. Even when I put it on drain and spin it will not spin. It goes through the extra rinse over and over, but never spins.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello!
      Thank you for writing a review for our 3.7 Cu. Ft. 12-Cycle Top-Loading Washer, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new washer, had for a few months, works nicely so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not properly washing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not washing and not draining out what is washed off the clothes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer... happy i bought it!! Its tall & the drum is so big

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Insignia Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite what I expected. Doesn't wash clothes well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT BUY!! Clothes come out clean and well spun! It's quiet and very simple to use.

    I would recommend this to a friend