Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Luv the washer very good quality have multiple temperature and also multiple functions.
I would recommend this to a friend- Cons mentioned:Reliability
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a high quality washer. I recommend doing your reserch first before purchasing
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ellig,
Thank you for writing a review about our Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Loving it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really liking this washing machine and the price was right. Washes great!
I would recommend this to a friend6 months of good washing tops
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaks water after 6 months… washing quality is not the best have too do two cycles to get clothes properly clean… loads can’t be oversized … noticed some clothing have stains. I have try everything to clean the washer make sure not oils in our clothes hand wash before hand and still have stains that don’t come off
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the issues you've encountered with your washer, including water leakage, washing quality, and stains on clothing. Ensuring reliable performance and effective cleaning is essential to us, and we apologize for any inconvenience caused. Your feedback is valuable, and we'll use it to evaluate and improve our product's design and functionality. If you need assistance with troubleshooting or exploring alternative options, please reach out to us directly. Thank you for sharing your experience, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last a year, we bought this as a second washer for our home and it did not last a year. Luckily Best Buy stands by their products and gave us credit to purchase another one
No, I would not recommend this to a friendWasher doesn’t work on large loads
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer doesn’t work on large loads. It simply drains the water as it’s filling.
No, I would not recommend this to a friend- Cons mentioned:Spin cycle
Cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's noisy, it takes a long time to wash clothes and i don't like that i can't open top anytime i want. The detergent bin only allows powdered detergent I use liquid and it's made cheap unfortunately it's the only top load machine that would fit in the space I have..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We apologize for any inconvenience you have experienced with our Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We understand your concerns regarding the noise level, long wash times, limited detergent options, and lack of flexibility in opening the top.We will definitely take your feedback into consideration and work towards improving our product in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing Insignia™. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new washer, had for a few months, works nicely so far.
I would recommend this to a friend- Cons mentioned:Spin cycle
Don't buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving it 1 star because 0 isn't an option. It will not spin; no matter which setting I put it on it will not spin. Even when I put it on drain and spin it will not spin. It goes through the extra rinse over and over, but never spins.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 3.7 Cu. Ft. 12-Cycle Top-Loading Washer, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer... happy i bought it!! Its tall & the drum is so big
I would recommend this to a friendVERY LOUD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst washer ever!!!! It's SOOOO loud that ALL of my neighbors bang on the walls every time a wash load is done! If you don't like loud noises do not buy this one!
No, I would not recommend this to a friendVERY UNHAPPY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible make noises if not 100% level, had a tech come out to do nothing WOULD NOT EVER BUY THIS WASHING MACHINE AGAIN purchased a different one best buy did nothing and I'm an elite member lol
No, I would not recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT BUY!! Clothes come out clean and well spun! It's quiet and very simple to use.
I would recommend this to a friendSolid product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, use over 20 times in 2 months, no defects.
I would recommend this to a friendWasher/Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit for small family. Great price and very sturdy.
I would recommend this to a friendNew Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the new machine. Our clothes have a new glow to them. The salesman at BB was a huge help.
I would recommend this to a friendGreat Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Love all of the eco functions and great value.
I would recommend this to a friendsetup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were extremely helped and they also noticed that we should get some things looked at
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had no problems with this washer. It's been great.
I would recommend this to a friendGreatbuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Great buy. The people there were very friendly and helpful.
I would recommend this to a friend