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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.3 out of 5 stars with 782 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 3-Device Universal Remote for its ease of use and overall performance. Many find the remote compatible with their devices and reasonably priced. However, some customers have expressed concerns regarding the button layout, wishing it was more precise, and a few would have liked voice control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 782 reviews
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use remote works great. Needed a replacement for the remote that came with my TV & this fit the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Remote for Samsung TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dog ate two remotes. They work great for all TVs amd even a dogs digestion. Our dog likes them so much, she ate two of them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reviews are right. Set up is a breeze

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an open box for $13.50. Didnt come with a manual but i was able to find a PDF online using the model number. After that, set up was a BREEZE. The volume buttons seem to be unresponsive and I dont know why. However, for $13 dollars it honestly is whatever. I was able to connect the TV to wifi using this remote and then i got a remote on my phone from the app store. Im happy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We appreciate you taking the time to leave a review! We're glad to hear that you found the set up process easy and were able to find the manual online. If you're experiencing issues with the volume buttons, we recommend reaching out to Insignia's customer support for assistance. It's great to hear that you were able to connect your TV to wifi and use a remote on your phone with this universal remote. Thank you for choosing Insignia! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with the 43 inch hooked up to roof antenna

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised for my Vizio TV. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The universal remote works perfectly with the TV just as the customer service rep said it would

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, did not have to set it up out of the package.It was already programmed.I've had no problems with it.I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller when my orginal tv controller broke. It was cheap ans simple to connect. I would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bears the original remote! Easy to adapt to the Samsun TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slender and efficient universal remote to work on my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the. "BEST"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales agent was polite and very friendly and helpful he helped me find the right remote that would benefit me for my needs and I have to say I totally agree with him100 percent this remote is easy to b navigate around and covered everything I was needing. Thank you Best buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was simple to program to the tv everything worked as it should and for the price its a solid buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    not needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned it-not needed the remote that came with the tv works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Happy Customers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the remote control it works great on the television and it connected with no problem at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and functionality that works as well as original product remote

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pairing and great product. Still haven't linked it to Roku, but that's because I got open box and didn't have access to the code chart.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy and great quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very easy to setup and use. The price was wonderful. My mom, who is not good with electronics, has been able to use it with no trouble at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m alive again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old controller for my TV decided to start breaking down, my first thought was Best Buy and the price was right and it was exactly what I wanted and needed to keep me entertained every night. It was a very easy purchase to make after a little bit of help from somebody in it within the store thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New tv remote works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! It was a replacement for a second remote (spare). So we have one on each side of the living room again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, works with all my tvs. Good value

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm glad to hear that the product is easy to set up and compatible with all your TVs! Good value is always a plus. Enjoy your entertainment! - Carl | Insignia Products BBY-ExBrand_Insignia