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Customer Ratings & Reviews

Your price for this item is $19.99

Customer reviews

Rating 4.3 out of 5 stars with 695 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the 3-Device Universal Remote's ease of use, overall performance, and broad compatibility. Many find the remote reasonably priced and easy to set up. However, some customers have noted concerns about button functionality, the absence of voice control, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 695 reviews
  • Rated 5 out of 5 stars

    It worked.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked! Slightly larger than the original remote, which will hopefully make it harder for my fam to lose.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Insignia™ 3-Device Universal Remote. We're glad to hear that it worked well for you! It's great to know that the slightly larger size might help keep it in sight and prevent it from getting lost.

      If you have any further questions or need assistance with your remote or any other products, please don't hesitate to reach out. .-Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most easiest universal remote I have ever purchased to connect too. Took me only 2 minutes to get it connected. Just read the easy set up & done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote Confusion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a senior and not tech savvy. It was difficult for me to operate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for the original remote that came with the TV quit working, even with fresh batteries. The new remote works great after I got used to the new layout.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy, I could do it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy for followi the instructions to use my new Universal Remote. The TV is very old and not a Smart TV, and the remote stopped working.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Shevebe! Thank you for your feedback on the Insignia™ - 3-Device Universal Remote - Black! We're delighted to hear that you are pleased with the product. Your satisfaction is our top priority. If you have any questions, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome sauce remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is awesome with the great products and this remote does the trick. Way to use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works perfect. Good to know this is out there for purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, MaxG! We're glad to hear that your Insignia™ 3-Device Universal Remote is working perfectly for you. It's great to know that you're satisfied with your purchase. Your feedback is valuable and appreciated!

      If you have any other questions or need further assistance, feel free to reach out. Enjoy the convenience of your new remote! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far! Much better than the original

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable. Works.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for ages, does exactly what you expect, and it's durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and effective individuals. I enjoy doing business with them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fire TV crappy Tv tuner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what I needed and it was so easy to do.instead go having the one for fire tv now I have numbers to read

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm glad to hear that the TV met your needs and was easy to set up! Having numbers to read is definitely a plus. If you have any other feedback or questions, feel free to reach out. Enjoy your TV! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Shaggy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service I recommend best to all my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, great size and very reliable. Would recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your wonderful feedback! We're glad to hear that you found the Insignia™ 3-Device Universal Remote easy to connect, well-sized, and reliable. Your recommendation means a lot to us. If you have any other comments or need assistance, feel free to reach out. |Angelica| insignia Products| BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after the piece of garbage remote which came with the TV fell apart in my hand I called Best Buy and they recommended their universal remote, which I like very much and it is solid. It’s not gonna fall apart.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought a couple of these. Recently needed to help my Dad with his remote. Super easy to connect and very easy to teach him the functions

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for an insignia TV and it was default configured for a samsung TV. Quick setup for my Insignia TV. Unsure if this unit can be used on other devices since I couldn't configure it to work on a Blue Ray player.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Purchased a more expensive All In One remote and it would not do everything on the TV or the Firestick. This one is priced very well and there is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok with using this new universal remote, i recommend others with similar issues to buy it too

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable tool, works great with my girlfriend’s Vizio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Might work, but not on my DVD player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was advertised as “works with most Insignia products”. It was correctly advertised. It did not work with my Insignia product. It was a simple return.

    No, I would not recommend this to a friend