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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.3 out of 5 stars with 782 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 3-Device Universal Remote for its ease of use and overall performance. Many find the remote compatible with their devices and reasonably priced. However, some customers have expressed concerns regarding the button layout, wishing it was more precise, and a few would have liked voice control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 782 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We lost our remote for our Insignia TV and this made an excellent replacement. Super easy to program

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I recommend the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% functional. Easy to use and configure. Works for several brands of TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I found a universal remote. It works perfectly with my LG tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality Replacement Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote worked perfectly as a replacement for a missing remote on our Insignia TV. Setup was easy and it has functioned as needed to control both our TV and sound bar.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 3-Device Universal Remote! We’re delighted to hear that it was an easy setup and works perfectly for your TV and sound bar. Your feedback is invaluable and helps others find reliable replacements for their devices. We appreciate your recommendation! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote Success

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was so convenient and easy to use. I didn’t have to do any programming and it worked fine with my Samsung TV’s and would recommend a his remote to anyone that ask

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the remote! It's great to hear that it was convenient and hassle-free to use, especially with your Samsung TV. Recommending it to others is a wonderful gesture. If you have any more feedback or need assistance, feel free to reach out. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program, inexpensive, saved my sanity....love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out it for my mother is stepfather who are elderly and still like to push Number buttons to foot through channels. Sync right up with their TV and they were able to use it with no problem.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It sounds like you had a great experience setting up the Insignia™ 3-Device Universal Remote for your mother and stepfather! It's always nice to find a remote that works well for those who prefer the simplicity of using number buttons. The ease of syncing with their TV must have made it even more convenient for them. If they’re enjoying it and finding it user-friendly, that’s definitely a win! If you have any specific questions or need further assistance regarding the remote, feel free to ask! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect replacement for a defective TV remote control.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Universal remote control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited I honestly didn’t think it would work for our television but it did it took a lot of pressure off us using our phones as a remote control paying a monthly bill just to do so I love Best Buy. You can always fine what you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staff very engaged, helpful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first universal remote! Store associate explained the various options…did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted this. She wanted it for the TV that her Aunt gave her. Then she decided to get Roku and didn't need these. But she kept them for the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Univ. Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to link to my TV has all the fearures needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We lost the remote to our Samsung tv during our move. The sales team recommended it and It works like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Works well with my Insignia TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for compatibility to use with other brands. Only gave it a 4 star because I haven't tried using for more than one tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, works as we would expect. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lost Your Remote Again? This One’s Got Your Back!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re like me and your remote has a habit of disappearing into the couch abyss, this Insignia remote is a lifesaver! Setup was ridiculously easy—just pop in the batteries, and boom, it works. No programming, no stress. I originally got this as a backup, but now it’s my go-to. The buttons are super responsive, and the range is so good Honestly, for the price, this is a steal—unless my couch eats this one too. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for it purpose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is working very well for its purpose. The only complaint we have is that it is supposed to be backlit, but it is not until you press a button, which sort of defeats the purpose of finding the right button in the dark.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good item, especially for older TVs to get them operational with an antenna and a DVD player

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great for a Replacement Remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice it works with a variety of media items we have around the house.

    I would recommend this to a friend