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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.3 out of 5 stars with 786 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 3-Device Universal Remote for its ease of use and overall performance. Many find the remote compatible with their devices and reasonably priced. However, some customers have expressed concerns regarding the button layout, wishing it was more precise, and a few would have liked voice control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 786 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    You just need to know what your doing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was very easy for me because it had an instruction manual. Works well and lacks some of yhe functionality but it’s still a devent remote

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Purchased a more expensive All In One remote and it would not do everything on the TV or the Firestick. This one is priced very well and there is a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with any TV. No problem matching to any TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend as a cheap remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked wonderful on our tv when our old remote broke.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad surprise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to set this remote to turn on my TV, but couldn't go farther. You need the working remote to 'train' this remote to perform functions. Had I known that at the time of purchase, I wouldn't have bought this one. This one was bought to replace my lost working remote. It was a waste of time but I kept it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Good Choice

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] very easy setup, lightweight and I like the design, very similar to the Hisense remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It worked.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked! Slightly larger than the original remote, which will hopefully make it harder for my fam to lose.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Insignia™ 3-Device Universal Remote. We're glad to hear that it worked well for you! It's great to know that the slightly larger size might help keep it in sight and prevent it from getting lost.

      If you have any further questions or need assistance with your remote or any other products, please don't hesitate to reach out. .-Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought a couple of these. Recently needed to help my Dad with his remote. Super easy to connect and very easy to teach him the functions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fire TV crappy Tv tuner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what I needed and it was so easy to do.instead go having the one for fire tv now I have numbers to read

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm glad to hear that the TV met your needs and was easy to set up! Having numbers to read is definitely a plus. If you have any other feedback or questions, feel free to reach out. Enjoy your TV! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great!! Easy Too !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works great and does everything I need it to do.. Universal and I recommend it... Easy to connect to what ever yo are using it for..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. Does exactly what I needed it to do. Replaced a defective Hisense remote. Very easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this remote. Its a good size and it has a backlight to make late night tv watching easier. I do feel like the price was a bit much but other than that great remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good buy on a replacement remote.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. No programming needed for immediate use with an old Samsung TV and DVD player. I successfully followed the instructions to learn the DVD eject function from the original DVD player remote. Buttons work reliably.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super user friendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dog likes to eat my controller so i ahave tried several different brands. This one is the moat user friendly and easiest to program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT Universal Remote!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote runs EVERYTHING, WELL WORTH the $20 to have ONE controller that's EASY TO USE! No learning curve like with these weird Roku TV remotes with no numbers on 'em and all the features are hidden.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works perfect. Good to know this is out there for purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, MaxG! We're glad to hear that your Insignia™ 3-Device Universal Remote is working perfectly for you. It's great to know that you're satisfied with your purchase. Your feedback is valuable and appreciated!

      If you have any other questions or need further assistance, feel free to reach out. Enjoy the convenience of your new remote! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use! I had no problem setting up this universal remote for my tv. The instructions were very understandable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best help , kind and nice empioee , best customer service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Universal Remote.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good universal remote. The initial setup wasn't bad. Had to go the TV code list to get it to work for my Hisense TV. After that is was good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far! Much better than the original

    I would recommend this to a friend