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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.3 out of 5 stars with 786 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 3-Device Universal Remote for its ease of use and overall performance. Many find the remote compatible with their devices and reasonably priced. However, some customers have expressed concerns regarding the button layout, wishing it was more precise, and a few would have liked voice control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 786 reviews
  • Rated 4 out of 5 stars

    No Batteries Included

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great universal remote for a TV that was given to me. However, the remote did NOT come with batteries. This is something that one would be expecting when buying a remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, great size and very reliable. Would recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your wonderful feedback! We're glad to hear that you found the Insignia™ 3-Device Universal Remote easy to connect, well-sized, and reliable. Your recommendation means a lot to us. If you have any other comments or need assistance, feel free to reach out. |Angelica| insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and not complicated to set up. Had had a need for one in a long time so glad it was easy to understand how to do it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're thrilled to hear that setting up our product was a breeze for you! Making the setup process simple and straightforward is always a priority for us, and we're glad it met your expectations. It's fantastic that you found it easy to understand, especially after not needing one for a while. If you have any further questions or need assistance down the line, don't hesitate to reach out. We're here to help ensure your continued satisfaction!

      -Carl | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ahhhhhhh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked but didnt work i had to return it and get a new one it works but there are better options for cheaper price on Amazon

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was a savior for my mother in law. It controls her Tv and her Cable box and solved a Fire stick remote issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. Remote works great. Don't get no better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Universal Remote Works with DirectTV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars for the Remote being 'Universal', but 4 Stars because you have to switch between the TV Button and Direct TV (STB) Button for features needed between them. The TV Button controls the volume and turning on the TV, while the STB Button controlled the channels, guide, info, details your provider would have had. 5 Stars for the pricing and availability at Best Buy...otherwise we would have had to contact our TV provider DirectTV for replacement remote.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable tool, works great with my girlfriend’s Vizio.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was easy to setup with my TV. Instructions were easy to understand as well. Worthy of the money spent for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple replacement remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote worked out well for my Sony TV, the programing was simple enough that my 76yr old mother could figure it out without any assistance from me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the remote. I programmed my Roku tv & my insignia sound bar w/subwoofer. Really like the remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents and was easy to set up and not too complicated for my older parents!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to go from two remote controls to just one. The use of this remote is intuitive - didn't really need much in the way of instructions to operate it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Set-up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous Insignia remote stopped working (it was old) so I had to replace it. So I replaced it with another Insignia - The set-up was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is a great product. Great price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cheap and effective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as my Samsung tv remote had died long ago and I needed it to set up my new AVR. We now use it as a TV remote but also in place of the garbage Apple TV remote. Brilliant for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Replaced my old control!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and working as it should. The design is kind of bulky. That's the only reason I did not give it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects super easily and works very well. Best option on the shelf.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive feedback! We’re thrilled to hear that the product connects easily and works well for you. It’s great to know that you consider it the best option on the shelf. Your insights are valuable and help others make informed decisions. Enjoy using your product! Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked perfectly!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly and easy to set up. I definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beth's Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does just what I wanted. A remote that will do everything so I don't have to use but one remote to turn on the TV and change channels and switch between streaming and cable channels.

    I would recommend this to a friend