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Customer Ratings & Reviews

Your price for this item is $19.99

Customer reviews

Rating 4.3 out of 5 stars with 696 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the 3-Device Universal Remote's ease of use, overall performance, and broad compatibility. Many find the remote reasonably priced and easy to set up. However, some customers have noted concerns about button functionality, the absence of voice control, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 696 reviews
  • Rated 5 out of 5 stars

    good for tv's

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a good controller and have a lot of good options.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jose, thank you for your positive remarks! We’re thrilled to hear that you find the controller to be good and are enjoying the variety of options available. Our goal is to provide a product that not only meets but exceeds your expectations, and it sounds like we’ve achieved that. We’re committed to continuous improvement and innovation, so your feedback is incredibly valuable to us. It’s great to know that the features we’ve incorporated are enhancing your gaming experience. Should you have any suggestions or need further assistance, please don’t hesitate to reach out. Happy gaming! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great with my tv

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dog chewed uo old remote this works great as a replacement

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jmedrano, thank you for your positive feedback! We're glad to hear that the Insignia™ 3-Device Universal Remote is working well as a replacement for your old one. Thank you for choosing our product, and we look forward to serving you again in the future. Enjoy your new remote! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not for LG, not 3 devices...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to BestBuy asking about a universal remote for LG tv plus a blu ray player. The sales person picked this out and rang me up. First of all, its for 2 devices plus volume, not 3 different inputs. If you had a tv, set top box, and blu ray, this remote could only control 2. Device "3" is a sound bar (aka volume +/-). Well it also does not control any 2 devices you want - just a TV and set-top (cable) box. I don't use cable and specifically went in asking about a blu ray player but the salesman said we could program any 3 devices to the 3 buttons and control them. Nope, I tried just about every single 4-digit universal remote code to see if the STB button could be programmed to control our Sony blu ray player, and its not possible. Ok, but did I get it to control my LG tv? When in TV mode the power button will turn our LG on and off but every other button is mis-programmed. "Home" brings you to settings. "Back" doesnt do anything. The entire remote is completely worthless. I can't find my receipt to return this.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're sorry to hear about the issues you've encountered with the universal remote. It sounds frustrating, especially since it doesn't meet your needs for controlling multiple devices. We recommend reaching out to BestBuy's customer service for assistance, even without a receipt. They may be able to help you with a return or exchange. If there's anything else we can assist you with, please let us know.


      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good value universal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have rated 5 stars if it had buttons for quick selection of Hulu Netflix etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product good service. Had very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire tv remote replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. It was thrown a few times and survived. If I need a replacement for fire tv remote, I’ll get this again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little difficult to get volune to work with the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Should have bought a single device remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a hard time getting the item connecting to my audio device. Hooked up fine to my TV. Will continue to attempt to get linked to my receiver.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MikeS,

      Thank you very much for taking the time to review our Universal Remote. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent control for saw many TVs and others dispositive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup process to link tv to remote was very easy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tv remkte needs fine tuning.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thenremote is good but the keys or the remote itself is slow to respond to the TV. You have to keep pressing severally before it connects with tv unlike other remote on the same tv.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but overpriced remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I didn't like was that it might have been overpriced

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Goodpurchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and definitely allows me to use all the functions of my television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and at a very reasonable price. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good control. nice and slim feel to it. would highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal tv remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with a strong signal…. Also with a good price as well…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Universal Remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! My dog chewed my Samsung remote to small little pieces. This replacement is just what I was looking for!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good in a pinch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected well enough, but it was slow and unresponsive. In fairness, I’m honestly not sure if it’s the tv or the remote that is at fault here though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for 14.99

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for original remote. Lost original remote for a 12 year old plasma tv. This worked seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universally Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it’s job. Wish it had backlit keys to see at night.

    I would recommend this to a friend