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Customer Ratings & Reviews

Your price for this item is $19.99

Customer reviews

Rating 4.3 out of 5 stars with 696 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the 3-Device Universal Remote's ease of use, overall performance, and broad compatibility. Many find the remote reasonably priced and easy to set up. However, some customers have noted concerns about button functionality, the absence of voice control, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 696 reviews
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but i feel some slowness in responding in TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome universal remote control. I purchased it because my old remote stopped connecting to my TV.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    It turns the TV on, that’s all.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chatted with best buy tech support. Told them that the remote that came with my Insignia TV was burning up new batteries in 2 days. They said this one would work. All I can get it to do is turn the TV on, that’s better than the one that came from the TV. But that’s all I can get it to do.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia 3-Device Universal Remote. We apologize for the disappointment and frustration caused by the poor performance of the remote. We understand that you had high hopes for a reliable solution after our tech support team recommended this product. We appreciate your feedback and will take it into consideration as we strive to improve our product offerings. Insignia™ - 3-Device Universal Remote Jeth | Insignia Support. bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well I needed a universal remote and I’m glad I went to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keypad plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new television remote has no numbers on the remote. This is nice to use to change channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! We have lost our original remote to the tv and this was a perfect replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great it will meet your remote needs. I recommend this remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One Remote for ALL our TVs - No More Clutter on the Coffee Table

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MsJ

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t meet my needs… I need something easier to use for my 92yr. Old mom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REMOTE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turned out the wrong one for my situation. It was a nice remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confusing trying to get other networks like going from you tube tv to prime tv. Can’t get bottom selections unnless I turn off tv and start over.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Replacement Remote for Hisense TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this remote as a replacement remote for a Hisense TV and it does not work well with the Hisense TV. I have to press a few buttons just to turn on the tv and to turn the volume up and down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! It was 30 bucks. So kinda over priced for a remote. I think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Universal, easy set up, tv remote, good quality, Lg tv compatibility

    I would recommend this to a friend
  • Cons mentioned:
    Voice control

    Rated 2 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok not voice activated, can't set the alarm clock with it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JohnJ! am truly sorry that the Insignia™ 3-Device Universal Remote did not meet your expectations, especially in terms of not being voice activated and not being able to set the alarm clock with it. Your feedback is valuable to us and we will make sure to address these concerns in our future designs to provide a better experience for our customers. Please know that this is an isolated issue and we are dedicated to improving our products based on customer input.

      JC | Insignia Support https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    OK for basic compatibility.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit limited on the devices it would support (no DVD/VCR combos), had expected a universal remote to have a broader device compatibility.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very hard to program remote. When "already programmed" it does turn on and off but the volume keys do not work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Couldn’t see to put it on my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very hard to read. Took 5 days to figure out I know you don’t make them . People are getting older and came see as good . I had to have a young kid to do it for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a remote. What more can i say. But its a remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to……………………………….:::::::::::

    I would recommend this to a friend