Customer Ratings & Reviews
- Model:
- NS-RMT3D21
- SKU:
- 6495829
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the 3-Device Universal Remote's ease of use, overall performance, and broad compatibility. Many find the remote reasonably priced and easy to set up. However, some customers have noted concerns about button functionality, the absence of voice control, and battery life.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Button functionality
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend as most of the buttons stopped working within a week.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DeeGee,
Thank you for taking the time to review our Insignia™ - 3-Device Universal Remote - Black. We are very sorry to read that most buttons on the remote control had stopped working within a week. I know how inconvenient this must be for you. We would be more than happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Battery life
Not a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was going to see if it’s still possible to return. I have put 3 sets of batteries in it since purchasing. I link the function of it but it doesn’t run long on the batteries.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Grandma, Thank you for taking the time to leave a review of our Insignia™ - 3-Device Universal Remote - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Doesn't Work with my TCL
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently picked up a TCL 55Q550F 55" tv on an open box deal but when I got home it had no remote. So I decided to get one of these universal remotes. I thought for sur eit would work. But nope. I've tried everything in the manual. The Simpliset programming didn't work. Neither did any of the codes for the TCL listed in the booklet. It may work with other TCL's but it didn't work with my Qled. I'm very disappointed. As I still have no remote for my tv.
No, I would not recommend this to a friendCheck Before You Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this upon the recommendation of the person who helped me at the store. It cost between $21 - $30. It didn’t work for me because my tv was failing. When I went to return it, unused, I learned there was a restocking fee of $45. So, it was a total loss for me.
No, I would not recommend this to a friendDog ate it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t really know. My dog ate it almost immediately.
I would recommend this to a friendNot good for Westinghouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work with my Westinghouse. At least not the one I tried it on. Tried several methods.
No, I would not recommend this to a friendJust Worthless.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly writen instructions, and apparently out of date codes. Just worthless.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 3-Device Universal Remote, GradyL. We appreciate your feedback and are always looking for ways to improve our products and user manuals. Your input is valuable to us, and we will take it into consideration as we continue to enhance our offerings. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829
No Back-Light
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have backlighting. Only the button of the system you are using lights up. Waste of money.
No, I would not recommend this to a friendDoes its job.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote was okay, a little difficult to sync up with older tvs.
I would recommend this to a friendDidn't work for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to program to a Insignia TV so took it back!
No, I would not recommend this to a friendRemote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work on a vizio tv so return it not much help in the store after they said it would work go figure when you just have kids running your store with no knowledge or customer service
No, I would not recommend this to a friendSave your money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt connect to our tv. Instructions are terrible
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 3-Device Universal Remote. We appreciate your input and are always looking for ways to enhance our products and user guides. Your comments are valuable to us as we strive to improve our offerings. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829
Does not work for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have been unable to get this remote to work with a 58" Insignia TV and my ATT Uverse box. Either I am an idiot, or this remote doesn't work. I have been fairly competent most of my life, so I am hoping I have not become an idiot. That means the remote is the culprit in this situation. I stand by that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 3-Device Universal Remote. We appreciate your input and understand how important it is for devices to integrate smoothly with your entertainment setup. Your feedback helps us recognize areas where we can provide clearer guidance to our customers, ensuring they have a positive experience. We encourage you to reach out for any support you might need, and we’re here to help! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829
Doesnt work with soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a TCL sound bar and quickly lost the remote Best buy referred me to this remote said it would work and it doesn't I got it to program it'll turn the volume up and down but that's about it doesn't control any features of the soundbar it's basically worthless
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dannytx72,
Thank you for taking the time to review our Insignia™ - 3-Device Universal Remote - Black, we're very sorry to read that this Universal Remote would not work with your TCL sound bar. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/
Universal remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor. Tried several times to program with my TV. Remote would not turn TV on/off. Had to order one one Amazon that worked.
No, I would not recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for TV on off. Cannot operate more than one thing. If you try it forgets about the first one.
No, I would not recommend this to a friendWouldn’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 4 insignia tv…it wouldn’t pair"…………………………..
No, I would not recommend this to a friendNot bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. It takes time to get used to it. Should be easier than this
No, I would not recommend this to a friendNot really 3 devices,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product description is a lie, it isn't really a 3 device remote. The 3rd device is limited control of an audio device, not a full remote. For me it failed at even that, no audio control at all. Totally useless and a waste of my money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BobW, thank you for sharing your experience with the Insignia™ 3-Device Universal Remote. We appreciate your feedback and are sorry to hear that the product did not meet your expectations. Your insights are valuable to us and will help us improve our offerings. If you have any further comments or suggestions, please feel free to share them. Thank you for taking the time to provide us with your thoughts. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829
Universal Remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not figure out how to connect this remote to my tcl tv
No, I would not recommend this to a friend