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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.3 out of 5 stars with 788 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 3-Device Universal Remote for its ease of use and overall performance. Many find the remote compatible with their devices and reasonably priced. However, some customers have expressed concerns regarding the button layout, wishing it was more precise, and a few would have liked voice control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 788 reviews
  • Rated 5 out of 5 stars

    Good bargain remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was glad to find a serviceable remote at a good price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot review the remote because after a twice delayed delivery, I received an empty box. I spoke with a very helpful customer service rep, but she could not arrange for me to pick up a remote at the nearest Best Buy. I received a different model Insignia remote the next morning from Amazon which works perfectly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal remote does overall what it is intended for. However, make sure you keep your original TV remote because there are some functions that this remote will not open such as the Samsung Hub.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome job with the product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to shopping and very fast to check out, save time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice remote I’m really like it I recommend to buy this remote

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was hard to pair with my TV. After I finally paired it, it randomly unpairs on its on. Sometimes it works, sometimes it doesn’t. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, recommend,and easy to activate to tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Item not Deliveered

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received and email saying this was delivered today ..but not here and I've looked everywhere even my mail box and its not here... will it be re delivered again ...there were nobody home today but there will be someone here tomorrow until 12:30. pls advise william Dudley

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote works!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works with Sony Bravia 8. Have to look up the proper code but it works.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the Insignia™ 3-Device Universal Remote works well with your Sony Bravia 8. We appreciate your patience in looking up the proper code, and we're happy to know that it's functioning as expected.

      If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    FEELS LIKE PREMIUM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS A GREAT REMOTE, it just doesn't turn on and off. It just does everything else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy with the remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't that easy to set up to my TV & I still can't get it to work for Direct channel.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Reasonable Remote!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an inexpensive universal remote control for a reasonable price. My daughter misplaced the remote control of her new TV straight from the box. So this came in handy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to. Wish it had more backlighting

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Skeptical

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get the channel selection to work with Insignia TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need Instructions on how to use!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No manual or instructions about how to use !!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A little magic for your home entertainment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons are fantastic. The plastic is rigid. I point it at my TV and it does whatever I want, as if by magic. Setup was easy with the booklet included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Remote. Would like to see more of back ground light for each button.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not connect with my TV it searched more than once for a connection and I finally stopped trying to pair. Not sure if it was mt TV or the remote that was the issue. The remote was of good quality but not pairing was the issue

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Hmmmm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is kind of like all the rest . it works its not complicated . nothing special to say about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote worked great with my TV. I received the TV as a gift and needed a universal remote!

    I would recommend this to a friend