Customer Ratings & Reviews
- Model:
- NS-RMT3D21
- SKU:
- 6495829
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the 3-Device Universal Remote's ease of use, overall performance, and broad compatibility. Many find the remote reasonably priced and easy to set up. However, some customers have noted concerns about button functionality, the absence of voice control, and battery life.
This summary was generated by AI based on customer reviews.
Remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like the remote, couldn’t get it to pair with the tv. Returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 3-Device Universal Remote - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Angry
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very annoyed. Ordered the remotel. Couldn't make it work Took to the store today to arrange an in house installation and traing. Was charged a fee for home installation and was told that I had to pay because I didn't order the installation at the time of purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Insignia™ - 3-Device Universal Remote - Black ! We understand how annoying is that your remote is not working properly. We would love to assist you further! Please feel free to contact us at the link below.
Insignia Support
Shella
www.insigniaproducts.com/support
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that this remote won’t control my soundbar and fire stick and only occasionally will turn my tv on/off
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback about the Insignia™ 3-Device Universal Remote. We appreciate you taking the time to share your experience, and it's great to hear your thoughts on its functionality. Your input is important to us, and we are continuously working to enhance our products to better meet customer needs. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829
SORRY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DONT WORK WITH MY PC TV, I DONT KNOW MAYBE THE BRAND OR THIS SCREEN IS NOT AVALIABLE FOR THIS REMOTE CONTROL BECAUSE EVEN I HAVE TO OPEN THE TV TO FINE THE BRAND AND THEM I HAVE TO RETURN THE REMOTE CONTROL
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi salcedo,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
returned it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry it wouldn't work at 100%, only a couple of functions worked. Returned it.
No, I would not recommend this to a friendDidn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work with our Samsung TV. The remote would only work for turning the tv on and off.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that the Insignia 3-Device Universal Remote didn't work as expected with your Samsung TV. We understand how frustrating it can be when a product doesn't function as intended, especially when it comes to controlling devices in your home entertainment system. We'll take your feedback into consideration and strive to improve the compatibility of our products with a wide range of devices. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829
Bad device Universal Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device does not work as well as the one that came with the Tv. I am not at all happy with this device.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JerryS,
Thanks for taking the time and effort to leave a review about our Insignia™ - 3-Device Universal Remote - Black (NS-RMT3D21). We apologize that our product did not satisfy your expectations. We would love to help resolve this issue for you. Please feel free to reach out to our customer service at 1-(877)-467-4289 or contact us at the link below for further assistance.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Doesn't work with Ilive ITB196 sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It may work for many other pieces of equipment, but wouldn't work for the Ilive ITB196 sound bar despite a code is documented for Ilive sound bars. Will return it as it's useless for us.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MichaelB,
Thank you for taking the time to review our Insignia™ - 3-Device Universal Remote - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not work on my smart TV like the sales person said it would right out of the box i will be returning it
No, I would not recommend this to a friendRemote did not work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote did not work on the tv after trying to program the remote several times. I would like to return for a full refund.
No, I would not recommend this to a friendWrong Model Remote.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for me. I need a remote for a blue-ray player. This remote does not seem to control a player. Maybe a 5-device remote does. This will be returned for more expensive device.
I would recommend this to a friendReturned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for our electronics so we returned it.
No, I would not recommend this to a friendTv remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a tv remote I don’t know what more to say than it’s a tv remote
No, I would not recommend this to a friendover complicated tv remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.universal remote would not program to our current tv. May or may not be the wrong product, nevertheless will return it to Best Buy.
No, I would not recommend this to a friendBYE BYE Control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get it to work with our TV. So I returned it within the 15 days alloted to us.
No, I would not recommend this to a friendNot Really Universal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted one remote, so we tried this remote. Did not work. Only hooked up to the Comcast box. Had to return it.
No, I would not recommend this to a friendNot happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with it and plan to return it. Could not program it
No, I would not recommend this to a friendTerrific
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work no codes respond to my tv i want a refund
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chica,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Insignia Support.
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746
Not even remotely !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It might work for other televisions, but since it didn't work for my viore, I have to give it one star.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Zeroreg,
Thank you for the review. We do apologize if the product did not work for you. You may call us at 888-237-8289.
Insignia Support,
Renee
not necessary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this remote would not pair to insignia TV, so returned
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 3-Device Universal Remote! We understand that you've returned the remote because it won't pair to your Insignia TV model. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance product compatibility.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us