Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99

Customer reviews

Rating 4.3 out of 5 stars with 697 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the 3-Device Universal Remote's ease of use, overall performance, and broad compatibility. Many find the remote reasonably priced and easy to set up. However, some customers have noted concerns about button functionality, the absence of voice control, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 697 reviews
  • Rated 1 out of 5 stars

    TV remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to press TV or cable button then what you want to do each time. It is a pain

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Sorry for your bad experience. Customer just need to use Watch TV Activity Button, on page 17 those activities are described. By default, the remote uses already TV, Set top box and Audio (in case they setup already) to build that Activity. Means, soon customer setup his devices and press that Watch TV button, he never needs to go back to single TV and STB device mode. Starting his TV Evening, just press and hold Power and it switches all Devices he uses on, after that pressing CH+ will control his Se top box, pressing VOL+ will control his TV volume or his Soundbar in case he use that for Sound. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dumb remote

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work with my tv at all the employee told me to get it never worked

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Aric!

      Thank you for taking the time to review our Insignia - 3-Device Universal Remote - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn't work

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote wouldn't work on my surround sound, so I returned it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Easy, No Problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like a charm. Easy setup. I had no problem getting it to talk to my TV/Monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    With Insignia-You're not remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well. It gives me many hours of enjoyment.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and super easy to use. Instructions are clear and compatibility is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal remote replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote after accidentally washing the remote for our brand new Insignia tv. Works great! In my experience there’s usually at least one feature that doesn’t work on a universal remote but so far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what I needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a lost remote. Works great, happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect all in one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works great! Have gone through so many other remotes and this one is by far the best one. Love how its light and not clunky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Make the purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest thing I’ve ever done. I have a way of making anything complicated. All I had to do was put in the batteries and it worked instantly on my Samsung!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup remote!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent remote. It was easy to program, and now I can turn off the television when the other remote goes missing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup.. This is the third one I have purchased. as my dog keeps chewing them up.. Will purchase the same one again if necessary..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT BACKLIT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just want to let others know, this version of the control IS NOT BACKLIT. It is the 8 device version that is. The buttons look like they are transparent and WOULD be backlit but are NOT. The 8 button version that costs $10 more is backlit

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    RH

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item in stock & easy pick up in the store. Replaced the old one that died . Works great & easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote for my tv quit working properly! So I bought this remote, man what a difference! This remote was easy to setup, it’s easy to use! Doesn’t drain the batteries either!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect! Was easy to setup with my insignia tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WORKS GREAT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Does what it is supposed to do and I didnt even have to program it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great customer experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great right out of the box, used the car side delivery and had excellent customer service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with this product. It is very easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after less than a year out samsung remote died. i bought this and it works better than our original and is easier to use. the presets are nice

    I would recommend this to a friend