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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.3 out of 5 stars with 788 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 3-Device Universal Remote for its ease of use and overall performance. Many find the remote compatible with their devices and reasonably priced. However, some customers have expressed concerns regarding the button layout, wishing it was more precise, and a few would have liked voice control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 788 reviews
  • Rated 5 out of 5 stars

    keypad plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new television remote has no numbers on the remote. This is nice to use to change channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universally Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it’s job. Wish it had backlit keys to see at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well I needed a universal remote and I’m glad I went to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! We have lost our original remote to the tv and this was a perfect replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great it will meet your remote needs. I recommend this remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One Remote for ALL our TVs - No More Clutter on the Coffee Table

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor ease of use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print on instructions is super small. Overly complicated and probably not useful with a current tv. If needed pay more for one that requires less steps and codes.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    It turns the TV on, that’s all.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chatted with best buy tech support. Told them that the remote that came with my Insignia TV was burning up new batteries in 2 days. They said this one would work. All I can get it to do is turn the TV on, that’s better than the one that came from the TV. But that’s all I can get it to do.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia 3-Device Universal Remote. We apologize for the disappointment and frustration caused by the poor performance of the remote. We understand that you had high hopes for a reliable solution after our tech support team recommended this product. We appreciate your feedback and will take it into consideration as we strive to improve our product offerings. Insignia™ - 3-Device Universal Remote Jeth | Insignia Support. bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    REMOTE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turned out the wrong one for my situation. It was a nice remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! It was 30 bucks. So kinda over priced for a remote. I think.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confusing trying to get other networks like going from you tube tv to prime tv. Can’t get bottom selections unnless I turn off tv and start over.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nago quality for connection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not connect with my system it’s not working. I just saw pointless. About to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Universal, easy set up, tv remote, good quality, Lg tv compatibility

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tv remkte needs fine tuning.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thenremote is good but the keys or the remote itself is slow to respond to the TV. You have to keep pressing severally before it connects with tv unlike other remote on the same tv.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy customer for 19 years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product did not work and I could not drive to Best Buy during the return period, and now I can't bring it back. product so chip and the codes never work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK for basic compatibility.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit limited on the devices it would support (no DVD/VCR combos), had expected a universal remote to have a broader device compatibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with the price and performance. great brand

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MsJ

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t meet my needs… I need something easier to use for my 92yr. Old mom

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very hard to program remote. When "already programmed" it does turn on and off but the volume keys do not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a remote. What more can i say. But its a remote

    I would recommend this to a friend