Customer Ratings & Reviews
- Model:
- NS-RMT3D21
- SKU:
- 6495829
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 3-Device Universal Remote for its ease of use and overall performance. Many find the remote compatible with their devices and reasonably priced. However, some customers have expressed concerns regarding the button layout, wishing it was more precise, and a few would have liked voice control.
This summary was generated by AI based on customer reviews.
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it’s supposed to……………………………….:::::::::::
I would recommend this to a friend- Cons mentioned:Voice control
Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok not voice activated, can't set the alarm clock with it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JohnJ! am truly sorry that the Insignia™ 3-Device Universal Remote did not meet your expectations, especially in terms of not being voice activated and not being able to set the alarm clock with it. Your feedback is valuable to us and we will make sure to address these concerns in our future designs to provide a better experience for our customers. Please know that this is an isolated issue and we are dedicated to improving our products based on customer input.
JC | Insignia Support https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829
not so satisfied...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is not so simple to use as is advertised...still trying
No, I would not recommend this to a friend- Cons mentioned:Battery life
Not a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was going to see if it’s still possible to return. I have put 3 sets of batteries in it since purchasing. I link the function of it but it doesn’t run long on the batteries.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Grandma, Thank you for taking the time to leave a review of our Insignia™ - 3-Device Universal Remote - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Pay for a better product!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are not the best. They stick. They back comes off very easy!
No, I would not recommend this to a friendNo Back-Light
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have backlighting. Only the button of the system you are using lights up. Waste of money.
No, I would not recommend this to a friendDog ate it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t really know. My dog ate it almost immediately.
I would recommend this to a friendCouldn’t see to put it on my tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very hard to read. Took 5 days to figure out I know you don’t make them . People are getting older and came see as good . I had to have a young kid to do it for me.
No, I would not recommend this to a friendDoes its job.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote was okay, a little difficult to sync up with older tvs.
I would recommend this to a friend
Doesn't Work with my TCL
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I recently picked up a TCL 55Q550F 55" tv on an open box deal but when I got home it had no remote. So I decided to get one of these universal remotes. I thought for sur eit would work. But nope. I've tried everything in the manual. The Simpliset programming didn't work. Neither did any of the codes for the TCL listed in the booklet. It may work with other TCL's but it didn't work with my Qled. I'm very disappointed. As I still have no remote for my tv.
No, I would not recommend this to a friend- Cons mentioned:Instructions
Just Worthless.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly writen instructions, and apparently out of date codes. Just worthless.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 3-Device Universal Remote, GradyL. We appreciate your feedback and are always looking for ways to improve our products and user manuals. Your input is valuable to us, and we will take it into consideration as we continue to enhance our offerings. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for TV on off. Cannot operate more than one thing. If you try it forgets about the first one.
No, I would not recommend this to a friendDoesnt work with soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a TCL sound bar and quickly lost the remote Best buy referred me to this remote said it would work and it doesn't I got it to program it'll turn the volume up and down but that's about it doesn't control any features of the soundbar it's basically worthless
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dannytx72,
Thank you for taking the time to review our Insignia™ - 3-Device Universal Remote - Black, we're very sorry to read that this Universal Remote would not work with your TCL sound bar. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. It takes time to get used to it. Should be easier than this
No, I would not recommend this to a friendWorst Replacement Remote for Hisense TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this remote as a replacement remote for a Hisense TV and it does not work well with the Hisense TV. I have to press a few buttons just to turn on the tv and to turn the volume up and down.
No, I would not recommend this to a friendReview
|Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] My brand of tv was not on the list of setting for this!
No, I would not recommend this to a friend- Cons mentioned:Instructions
Save your money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt connect to our tv. Instructions are terrible
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 3-Device Universal Remote. We appreciate your input and are always looking for ways to enhance our products and user guides. Your comments are valuable to us as we strive to improve our offerings. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829
Check Before You Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this upon the recommendation of the person who helped me at the store. It cost between $21 - $30. It didn’t work for me because my tv was failing. When I went to return it, unused, I learned there was a restocking fee of $45. So, it was a total loss for me.
No, I would not recommend this to a friendDoes not work for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have been unable to get this remote to work with a 58" Insignia TV and my ATT Uverse box. Either I am an idiot, or this remote doesn't work. I have been fairly competent most of my life, so I am hoping I have not become an idiot. That means the remote is the culprit in this situation. I stand by that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 3-Device Universal Remote. We appreciate your input and understand how important it is for devices to integrate smoothly with your entertainment setup. Your feedback helps us recognize areas where we can provide clearer guidance to our customers, ensuring they have a positive experience. We encourage you to reach out for any support you might need, and we’re here to help! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829
Universal remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not universal had to return. I felt it was a fraudulent sell
No, I would not recommend this to a friend