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Customer Ratings & Reviews

Your price for this item is $19.99

Customer reviews

Rating 4.3 out of 5 stars with 697 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the 3-Device Universal Remote's ease of use, overall performance, and broad compatibility. Many find the remote reasonably priced and easy to set up. However, some customers have noted concerns about button functionality, the absence of voice control, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-697 of 697 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works well. Bought online. Easy to pick up at store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome sauce

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best all in one remote I have ever gotten!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive but does everything i needed it to do for the tv in the guest bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the remote set up this week. Love it. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works well for all my basic needs . Will do all that I need u just have to play with the buttons to figure out what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it is very strong like the old remotes so when you have triplet kids you need a thick and strong one love it would buy it again with any of our TVs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow start strong finish

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a few days to adjust I’d have to stand directly infront of the tv but now it works fine

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Backlit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says in the pictures that it is backlit which is the entire reason I bought it. It doesn't light up and never has, so I was definitely pretty disappointed with this purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    heavy remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this remote is the size of my TV , it's big and heavy but it works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing remote control

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service ever, product is amazing. Will definitely recommend this product to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works perfectly for me. Would buy it again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This DOES NOT WORK WITH SMART TV"s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DOES NOT WORK WITH SMART TV"s This is IR remote. Smart TV's use Bluetooth. You are stuck with the crappy little Smart TV remote

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard time getting it paired to tv so I don’t know.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. Was not able to return it as I'm disabled Homebound and the store delivered it to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does NOT Work with Blu-Ray Players

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertised as "3 device Universal Remote" but does not work with blu-ray players. After reading the manual, trying every code in the book, and finally calling customer support they verified it does not work with blu-ray. Worthless and falsely advertised.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Paul,

      Thank you for taking the time to review our Insignia™ - 3-Device Universal Remote - Black. I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.

      Insignia Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Insignia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device did not work on the Insignia TV. And I am still attempting to get a resolution to replacing the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia Universal Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an incorrect remote for me to have. This remote did not meet my needs at all.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We apologize for any inconvenience caused by receiving the incorrect remote. It's essential that our customers receive the right products to meet their needs, and we regret that this wasn't the case for you. If you haven't already, please contact our customer support team to discuss your options. We're here to assist you in finding the remote that best suits your requirements and to ensure your satisfaction with your purchase. Thank you for bringing this matter to our attention, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829 BBY-ExBrand_Insignia