Customer Ratings & Reviews
- Model:
- NS-RMT3D21
- SKU:
- 6495829
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 3-Device Universal Remote for its ease of use and overall performance. Many find the remote compatible with their devices and reasonably priced. However, some customers have expressed concerns regarding the button layout, wishing it was more precise, and a few would have liked voice control.
This summary was generated by AI based on customer reviews.
Remote control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok I have better ones much more user friendly
No, I would not recommend this to a friendRemote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work on a vizio tv so return it not much help in the store after they said it would work go figure when you just have kids running your store with no knowledge or customer service
No, I would not recommend this to a friendNot really 3 devices,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product description is a lie, it isn't really a 3 device remote. The 3rd device is limited control of an audio device, not a full remote. For me it failed at even that, no audio control at all. Totally useless and a waste of my money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BobW, thank you for sharing your experience with the Insignia™ 3-Device Universal Remote. We appreciate your feedback and are sorry to hear that the product did not meet your expectations. Your insights are valuable to us and will help us improve our offerings. If you have any further comments or suggestions, please feel free to share them. Thank you for taking the time to provide us with your thoughts. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829
Universal remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its hard to use and give it the functions as the original controller had, to operate it and make it as the original is just complicated, i can only do so much with it.
No, I would not recommend this to a friendNot good for Westinghouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work with my Westinghouse. At least not the one I tried it on. Tried several methods.
No, I would not recommend this to a friendFunction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The button not good you have to press it hard to operate it.
No, I would not recommend this to a friendNot lighted Remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not a lit remote which is what I needed. Was able to return it for a TERK remote without effort thanks to Best Buy.
I would recommend this to a friend- Cons mentioned:Battery life
Universal remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote has stopped working. Changed batteries a few times, still no power.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience caused by the malfunction of your Insignia TV, which occurred just over a year after purchase despite limited use. We regret the frustration caused by the sudden appearance of white lines on the screen and the subsequent unresponsiveness of the TV. Your feedback regarding the TV's reliability and the disappointment in discovering negative reviews post-purchase is valuable to us and helps us improve our products and services. We understand your frustration regarding the warranty expiration and the inconvenience of recycling larger TVs. Please reach out to our customer support team for further assistance, as your satisfaction is our priority. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829
Universal remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor. Tried several times to program with my TV. Remote would not turn TV on/off. Had to order one one Amazon that worked.
No, I would not recommend this to a friendDidn't work for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to program to a Insignia TV so took it back!
No, I would not recommend this to a friendHuge latency steer clear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote has a HUGE amount of latency very laggy remote however it does connect and function but wouldn’t buy this if I wasn’t desperate.
No, I would not recommend this to a friendDoes not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have an Insignia Brand TV and I thought this would be a perfect replacement for the remote. We lost our original remote. This one simply does not work. I followed everything in the instructions but nothing works.
No, I would not recommend this to a friendMrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to hit the cable button or volume button every time you want to change channels or raise or lower the volumn.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DavidcD. Thank you for writing a review about our Insignia Universal Remote. I apologize that you want to hit the cable button or volume button evry time you change the channels, raise or lower the volume. I know how inconvenient this must be for you. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Remote control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told this wood work w/DVD player. Works with set top box,TV and Audio. Gave 2 stars as it worked with TV, but not what I wanted it for. LF
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Flfran,
Thank you for taking the time to review our Insignia™ - 3-Device Universal Remote. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Not universal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's supposed to be a universal remote. But it doesn't work on my Sanyo tv.
No, I would not recommend this to a friendUniversal Remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not figure out how to connect this remote to my tcl tv
No, I would not recommend this to a friendWorthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to program. The instructions were not yet easy. I tried multiple times and was unable to connect it to the t v
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend as most of the buttons stopped working within a week.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DeeGee,
Thank you for taking the time to review our Insignia™ - 3-Device Universal Remote - Black. We are very sorry to read that most buttons on the remote control had stopped working within a week. I know how inconvenient this must be for you. We would be more than happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Remote setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to program this remote. There were five of us and none were able to get it to work
No, I would not recommend this to a friendHate it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not going to lie it was difficult getting this started to my tv . The actual remote is slow and I hate it but it helps with my volumes and turning tv on and off
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MonteshaF,
Thank you for taking the time to leave a review of our Insignia™ - 3-Device Universal Remote. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285