Customer Ratings & Reviews
- Model:
- NS-RMT3D21
- SKU:
- 6495829
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 3-Device Universal Remote for its ease of use and overall performance. Many find the remote compatible with their devices and reasonably priced. However, some customers have expressed concerns regarding the button layout, wishing it was more precise, and a few would have liked voice control.
This summary was generated by AI based on customer reviews.
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||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We do not enjoy this remote have to be super close to anything you are trying to control. Very frustrating
No, I would not recommend this to a friendRemote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like the remote, couldn’t get it to pair with the tv. Returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 3-Device Universal Remote - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Angry
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very annoyed. Ordered the remotel. Couldn't make it work Took to the store today to arrange an in house installation and traing. Was charged a fee for home installation and was told that I had to pay because I didn't order the installation at the time of purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Insignia™ - 3-Device Universal Remote - Black ! We understand how annoying is that your remote is not working properly. We would love to assist you further! Please feel free to contact us at the link below.
Insignia Support
Shella
www.insigniaproducts.com/support
Insignia 3-Device Universal Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You lied to me and said the remote I will be able to use for my tv after programming it. It not nice to lie to customers. I have also made a complaint with the Better Business Bureau.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We deeply regret any misunderstanding regarding the compatibility of the remote with your TV and apologize for any inconvenience caused. Our intention is always to provide accurate information and ensure customer satisfaction. We take your concerns seriously and will investigate this matter thoroughly to prevent similar issues in the future. Your feedback is invaluable to us, and we are committed to resolving this issue promptly. Please know that we are here to assist you and address any further concerns you may have. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829
SORRY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DONT WORK WITH MY PC TV, I DONT KNOW MAYBE THE BRAND OR THIS SCREEN IS NOT AVALIABLE FOR THIS REMOTE CONTROL BECAUSE EVEN I HAVE TO OPEN THE TV TO FINE THE BRAND AND THEM I HAVE TO RETURN THE REMOTE CONTROL
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi salcedo,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not working for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks, not working for TCL. Uses a unreading manual.
No, I would not recommend this to a friendWorthless
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't connect to my TV, even though it was described as being compatible.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that this remote won’t control my soundbar and fire stick and only occasionally will turn my tv on/off
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback about the Insignia™ 3-Device Universal Remote. We appreciate you taking the time to share your experience, and it's great to hear your thoughts on its functionality. Your input is important to us, and we are continuously working to enhance our products to better meet customer needs. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829
Didn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work with our Samsung TV. The remote would only work for turning the tv on and off.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that the Insignia 3-Device Universal Remote didn't work as expected with your Samsung TV. We understand how frustrating it can be when a product doesn't function as intended, especially when it comes to controlling devices in your home entertainment system. We'll take your feedback into consideration and strive to improve the compatibility of our products with a wide range of devices. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829
Not universal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was difficult to program and did not work for the tv listed
No, I would not recommend this to a friendBad device Universal Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device does not work as well as the one that came with the Tv. I am not at all happy with this device.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JerryS,
Thanks for taking the time and effort to leave a review about our Insignia™ - 3-Device Universal Remote - Black (NS-RMT3D21). We apologize that our product did not satisfy your expectations. We would love to help resolve this issue for you. Please feel free to reach out to our customer service at 1-(877)-467-4289 or contact us at the link below for further assistance.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
returned it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry it wouldn't work at 100%, only a couple of functions worked. Returned it.
No, I would not recommend this to a friendDoesn't work with Ilive ITB196 sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It may work for many other pieces of equipment, but wouldn't work for the Ilive ITB196 sound bar despite a code is documented for Ilive sound bars. Will return it as it's useless for us.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MichaelB,
Thank you for taking the time to review our Insignia™ - 3-Device Universal Remote - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Wouldn’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 4 insignia tv…it wouldn’t pair"…………………………..
No, I would not recommend this to a friendremote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not work on my smart TV like the sales person said it would right out of the box i will be returning it
No, I would not recommend this to a friendWrong Model Remote.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for me. I need a remote for a blue-ray player. This remote does not seem to control a player. Maybe a 5-device remote does. This will be returned for more expensive device.
I would recommend this to a friendRemote did not work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote did not work on the tv after trying to program the remote several times. I would like to return for a full refund.
No, I would not recommend this to a friendReturned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for our electronics so we returned it.
No, I would not recommend this to a friendover complicated tv remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.universal remote would not program to our current tv. May or may not be the wrong product, nevertheless will return it to Best Buy.
No, I would not recommend this to a friendTv remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a tv remote I don’t know what more to say than it’s a tv remote
No, I would not recommend this to a friend