Customer Ratings & Reviews

The quality of the tv itself is okay. The problem I have is the smart function. It lags A LOT. It has difficulty connecting to the internet when nothing else in my home does. I've even moved the router so it's by the tv, but it stills moves slow. It can be super aggravating at times.

Very solid tv for the price. Would buy again for other rooms.

Bought this in May 2022, switching from Cable to streaming. Also bought 2 Fire Sticks, one for a Toshiba TV and one for a Samsung. The Fire Sticks have worked without issue. This TV is another story. At times the volume changes on its own. Usually have it around 30. Then for an unknown reason the sound needs to be boosted to at least 65 to get the volume. Next time TV is turned on the volume returned to normal and quickly have to reduce it back to 30 before hearing loss occurs. TV also for no particular reason resets itself in the middle of a program and it could happen two or three times within 5 minutes. Very frustrating. Love the remote feature to change channels without going through the menu. All things considered I should have got a different TV and Bought a Fire Stick for streaming.

We only use this TV for about 45 minutes every night. After you turn it on it has to warm up for 5-10 minutes before the home screen appears. it takes 3 minutes (I've timed it) from the time you press down for it to move to the next app. When you select an app sometime it works and sometimes it takes you back to a blank Home Screen where you have to wait for it to appear. Our "dumb" TVs with fire sticks attached work much better.

Bought for my daughter’s dorm room. She loves it! Quality of picture is great. Definitely perfect for a bedroom.

Ripped off. Bought two of these TVs and they ran great -- for a while. Both TVs, at the same time, showed a black screen with audio on some channels but not others. My research showed many people with same problem. Many reached out to BB and Amazon to no avail. I seriously doubt that both TVs had the same problem at the same exact time.

Fire TV has easiest set up to date for me. Works great too with Alexia built in. Just ask Alexis.

Second Insignia I have owned, never had a problem with the equipment. Satisfied.

I haven’t got a problem with it it’s the second tv I get Best Buy I’m happy with them

Best tv I ever used it is hand downs 100 percent recommended.

We needed a smart TV for our bedroom! This TV is great!

Thank you easy to install am glad I my this purchase

Was very excited to get this tv. However, after spending 2 days trying to hook it up with our cable service, it was returned to the store. We spent hours on the phone with someone from cable and even our son who knows a lot about tvs could get the tv to work. We looked online where other people said the tv was not compatible with Comcast cable. Sorry that it had to go back but seems like this tv is limited in what is compatible.

I hadn’t written a review because you can’t write a review until you’ve at least tried the product. Well I haven’t even had this tv for 2yrs yet and I’ve been having problems with it for the last 2mos. I turn the tv off and the screen is off but whatever shoe I was watching is still talking! Other times I’m watching tv and it turns off on its own. I’m a senior so no one uses my tv. It’s been mounted in my bedroom since I bought it. Not sure what to do.

Purchased 10 days ago.... Odd that whether TV is paused during a show, it goes to screensaver for a short time then turns itself Completely Off causing the restart viewing steps to be repeated from the home screen!

It's unfortunate that companies like Amazon have got their spyware inside our TV's now. I suggest sticking to PC and learning how to not to give in to these companies.

No remote and no screwdriver included like the other brand. And that’s worst, no legs for the TV!