
Rating 4.3 out of 5 stars with 1057 reviews
4.3- Picture Quality (463)
- Ease of use (142)
- Price (102)
- Smart TV (97)
- Size (42)
- Remote Control (27)
- Reliability (19)
- Operating System (5)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Nice small TV at a good price.
For the price, this is a nice TV. We got it to replace our old kitchen TV. It has plenty of ports for the various connections we needed. The picture and sound quality for a TV at this level and size is very good. We like having Fire TV incorporated. The menu is easy to navigate. My husband likes this TV (and he's not a "techie").
Posted by PenguinMom
- Rated 5 out of 5 stars
HAPPY WITH 3, GOING TO BUY A 4TH
First i want to address the topic of the remote control. I see negative reviews because some are unhappy with the remote because it doesn't change channels. Its a streaming remote, its not going to change channels because apps dont work that way and the inconvenience is $100.00 less a month so i will deal with it. If u want to change channels then you need to use your remote to your cable box or satellite box on a different hdmi. I have been streaming for 2 yrs on 5 different tvs of different makes, they all glitch and sometimes you have to restart fire tv and sometimes you have to reboot/update your apps by removing them and redownloading them. The tvs are working great and i love them. i love that they are lightweight thats a huge bonus for me. I understand insignias are made with big name brand parts from the year before which is fine with me. The price is great and since sadly, tvs are now made not to last 2 years at best (this was stated by Samsung in an email )i can afford to buy another one in a couple of years.
Posted by Kixstartmyheart
- Rated 5 out of 5 stars
Great TV, not so great support.
This smart TV is exactly what we needed for a small space. Most smaller sets have limited capability. The Insignia 32" F-20 is Full HD (1080p), built-in Fire TV, and has 3 HDMI ports (one with ARC) as well as optical digital audio, cable and analog inputs. Only have had it running for 10 days, but so far, so good. We were able to have all of our equipment running to the TV--VHS player (yes, you're reading that correctly), DVD/Blue Ray/FM tuner system, 5 changer CD player, and TV cable/antenna. All audio is then passed through to a Sony speaker base for high quality sound using the HDMI (ARC). This was the only problem--getting the TV and speaker base to "communicate"--there was no sound coming through initially. Disappointingly, Best Buy and the Geek Squad were not helpful with this problem--when I went back to the store with the TV they did not even bother to see if they could get it to work with a speaker base or speaker bar. They just said the built-in TV speakers themselves were working but didn't have a speaker bar handy for testing. Since I was having issues they gave me a replacement TV of the same model. Of course, the same problem of TV to speaker base occurred with the new set. Tip for those who are having this issue: go to "settings"; choose "displays & sounds"; scroll down the menu and check to see if the "HDMI/CEC-Device Control is "on". The default setting seems to be "off" or "disabled". But in order for the HDMI (ARC) to properly carry the audio to a speaker base or bar the CEC needs to be "on". The set-up instructions that come with the TV do not give you this information. Hopefully, knowing this will save you tons of time on the internet trying to figure out what to do. Simple enough solution but if you don't know this and are not tech savvy, it can be quite perplexing. And if the Geek Squad had any experience with this kind of thing they would have known immediately what the problem was when I described it. In sum: great smaller Smart TV with great picture, loaded with apps, and very capable of many inputs/outputs from a variety of sources--BUT, little knowledgable support from Best Buy. On the other hand, the TV itself is a Best Buy brand so I'll have to give them credit for what appears to be a good product.
Posted by TVDoctor
- Rated 5 out of 5 stars
Exceeds my high expectations
The picture quality of this TV exceeds my expectations. I use it in the kitchen and didn’t expect the image quality to be as good as it is since all of my other (larger) TV’s are 4K. I will say that this TV is much brighter and sharper than the Panasonic it replaced, which was also 1080p (although much older). I’m terms of sound quality, I’m not a fan of any TV speakers and use sound-bars with subwoofers on all of my other TV’s. That said, the sound quality is a bit better than my larger TV’s. I love the convenience of having Fire TV built in. I would definitely recommend this to anyone looking for a smart TV with great picture quality.
Posted by KeithChicago
- Rated 4 out of 5 stars
Great low budget TV
Lots of down time at my job, so I got this TV in my office. I've had it about two weeks. I have used it for streaming and over the air TV with an antenna. Pleased with everything about it. I wall mounted it with a Perlesmith mount from amazon. I would buy another Insignia TV.
Posted by KCMOnearMCI