Customer Ratings & Reviews
- Model:
- NS-DH35WH1
- |
- SKU:
- 6385840
Customer reviews
Rating 4.7 out of 5 stars with 1481 reviews
(1,481 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 35-Pint Dehumidifier, particularly its performance, quiet noise level, and ease of use. Many are pleased with its humidity control, price, and size. Some customers noted the weight, energy consumption, and capacity as potential drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Humidity control, Performance
Rated 5 out of 5 stars
My basement is more livable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great unit, it makes my downstairs way more comfortable and way less humid. Works just as good as the much more expensive models I've had in the past.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Five Star Dehumidifier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dehumidifier is excellent for removing the moisture from the room. The air will be refreshed after using it.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Awesome Product
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] providing reliable moisture removal for mid-sized rooms (up to 2,000 sq. ft.) with minimal noise disruption.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Efficient and quiet dehumidifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My central aircon went out in mid June during this unusual heat wave. Our replacement won't happen until end of July. The humidity has been the challenge and quite unbearable. This product has been efficient and quiet in its operation. Compared to an old unit we have, it is leaps beyond in capability. At least with this dehumidifier, some drier air can be circulated. The bucket is easily emptied about 1.5 times a day. Being constantly on in the smart mode, the machine cylces the percentage level according to the environment and has not shown signs of overheating or decreased function like my old unit has.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Air saver ( Moist )
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! And it large enough for a full single floor of a house
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Insignia 35-pint Dehumidifier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the Insignia to replace two smaller Hisense dehumidifiers that we had in the basement. It has been working well and seems to be serving its purpose. With all of the rain we have had this summer, it has gotten a good workout.
I would recommend this to a friend - Pros mentioned:Performance, Price
Rated 5 out of 5 stars
You get what you pay for!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Works beautifully. Designed to do exactly what it advertises and priced appropriately.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 35-Pint Dehumidifier. We're delighted to hear that you found it to be an excellent purchase and that it effectively meets your needs. Your feedback reinforces the importance of quality and value. If you have any further comments or questions, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Performance
Rated 5 out of 5 stars
I Like It!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace what I considered an old out of date dehumidifier from the 90s. I have owned this for three years now, and I am happy with its summertime performance. I have it hooked to a garden hose to a sink, and it is great. I would dare say that it doesn't reach my full basement, but, I blame myself for that. I would not recommend using just the bucket function because it is small.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Good Dehumidifier
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done and still going strong after 2 summers.
I would recommend this to a friend - Pros mentioned:Noise level, Performance
Rated 4 out of 5 stars
Does the job!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our basement has been a little...musky. We’ve had this running most days for a few weeks now and I can definitely tell the difference. Easy to order, delivered quickly and in great shape, got it unpacked and plugged in within minutes. We had an older dehumidifier in our previous home that was loud and it blew hot air. This one is very quiet in comparison and the fan blows room temp. Wish it came with the hose so I didn’t have to empty I, but we’re working on getting one.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Go Away, Moisture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. I wanted a dehumidifier that would empty into the container drained by my sump pump. It appears to do so quietly and efficiently.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Simple and works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a super rainy year and for the first time our basement has been musty and icky. This nice little dehumidifier has done a great job at drying out the air and preventing mold. It’s simple and quiet and really easy to empty.
I would recommend this to a friend - Pros mentioned:Humidity control
Rated 5 out of 5 stars
Dehumidifier Removes Water
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing does a great job removing humidity from our house and the ability to have a drain line so you don't ever have to empty the tank is quite an upgrade over the 30 year old unit we got rid of, highly recommend this unit.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Has worked without a flaw for the last month!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dehumidifier works great! Easy to use. Not sure how quiet it is since I’m rarely in the basement, but just in passing it seems much quieter than our previous one. Very sleek design looks good, but does make it more of a challenge to grab the bucket when emptying. Would recommend if you’re looking for a budget friendly option.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Keeps on ticking.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works incredibly well and is an upgrade over my previous unit.
I would recommend this to a friend - Pros mentioned:Noise level, Performance
Rated 5 out of 5 stars
excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice and small very quite and very sufficient nice buy
I would recommend this to a friend - Pros mentioned:Humidity control
Rated 4 out of 5 stars
Does the job with a qualification
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to lower the humidity in my home in an attempt to use the AC less. It gets top marks for removing humidity, absolutely wonderful for that, but for my use, I have to knock off a star because it also heats up the house, which I had expected, just didn't expect it to heat things up as much as it did. But if you're looking for something to keep your basement dry and you don't mind it warming the place up, I'd say it's a no-brainer, it will do the job nicely. But if you want to use it in your living space, be prepared for it warming things up quite a bit.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on our product. We are glad to hear that it effectively removes humidity from your home. We apologize for any inconvenience caused by the heating up of your living space. We understand that this may not have been what you expected, and we appreciate your honesty and feedback. We will take this into consideration for future product improvements. Thank you for choosing our product to keep your basement dry. Keith | Insignia Support https://www.bestbuy.com/site/insignia-35-pint-dehumidifier-with-energy-star-certification-white/6385840.p?skuId=6385840
- Cons mentioned:Energy consumption
Rated 2 out of 5 stars
Owned 4½ months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now I understand why some reviews said it fills the bucket at first, but then produces no water. I believe that the coolant leaks a little from the time of purchase. The indicator shows the humidity goes down (from maybe 60 to 45), but the bucket hasn't filled more than ½ inch since the first month I owned it after days of having it shut off, and more days of running again. The fan runs for an eternity after the compressor shuts off, helping the electric bill increase and making me crazy with the continual noise. It should produce lots of water (like it did the first couple of weeks), as I live on the TX coast, with temps of 99.5° and dewpoint of 75°. At least you might say it is self-sufficient, because it must be recycling the water into the air and never makes me empty the bucket.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your concerns with us about the Insignia™ - 35-Pint Dehumidifier. We apologize for any inconvenience you've experienced with the unit's performance. It's possible that the initial filling of t he bucket was due to the unit's initial startup process, and we appreciate your feedback regarding the subsequent low water production. We understand your frustration with the prolonged fan operation after shutdown, which may be affecting your electricity bill and noise levels. We take all feedback seriously and will pass on your concerns to our product development team to improve future models. Thank you for choosing Insignia, and we hope to have the opportunity to address these issues further with you. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-35-pint-dehumidifier-with-energy-star-certification-white/6385840.p?skuId=6385840
- Pros mentioned:Performance
Rated 5 out of 5 stars
Solid performing dehumidifier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only owned the dehumidifier for a few weeks, but it's performed flawlessly. Easy to set up and use. It remains to be seen how durable it is.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Excellent product, and practically silent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, practically silent so I can have it on when I'm watching videos in the basement. It has kept the humidity level down as I had hoped and therefore preventing any mold or mildew!
I would recommend this to a friend





