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Customer Ratings & Reviews

Model:
NS-DH35WH1
SKU:
6385840
Your price for this item is $189.99
The comparable value price is $224.99

Customer reviews

Rating 4.7 out of 5 stars with 1461 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the 35-Pint Dehumidifier, particularly its performance, quiet noise level, and ease of use. Many are pleased with its humidity control, price, and size. Some customers noted the weight, energy consumption, and capacity as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,461 reviews
  • Rated 4 out of 5 stars

    Great for the cellar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what we needed it for doesn’t smell musty anymore

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unexpected Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hasn't been used yet - didn't realize that a special outlet was advised. Waiting for electrician to do that. There are currently no wall outlets in the basement. Even if the ceiling/light was OK to plug into, the cord is too short to reach .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was not happy with salesman.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman walked off leaving my husband to carry item to the front. My husband got a deep scratch from the item down his arm that was bleeding. Asked for something to clean it up with and they looked at us like we were crazy!! Will never shop in that store again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    DeHum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water bucket is a pain in butt design. Should have a better price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality is not as good Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand's quality is not as good as Whirlpool and Frigidaire, but it's better GE, I think. It's very difficult for this brand to move without a handle and wheels. I had to buy this brand because Whirlpool is out of stock.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nowhere near as good as my Artic King! This product keeps running when it has passed the desired humidity %! It does NOT show the accurate % when my A/C is on, and continues to run!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't had enough time 4 use/package came beat up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. Haven't really had enough time to give it a good rating, but box and packaging it arrived in came bruised, battered and damaged. I hope it does not interfere with the overall performance.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too Loud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well, but the compressor produced a loud high-pitched tone which was a non-starter for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn't buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water tank is hard to slid in and out .i won't buy this again and the way it is packaged i hsd it shipped would be extremely hard to return

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant believe there was not an outter packaging to my deliveries. I had this and a soundbar in its retail packaging on my front steps. Lucky i got to them before the porch pirates.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dehumidifier is fairly simple to set-up & get started using. The directions are minimal which is standard these days but there is additional helpful info included.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't collect a drop, when a much smaller and cheaper dehumidifier collected a full tank within the same amount of time. Maybe just my one was broken.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    effective and relatively silent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my only issue with it is that it won't push water through the drain hose even though I click 'continuous'. maybe something wrong, but the bucket fills quickly and easy to empty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived broken on bottom and bottom was mussing from box

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cools what I need it to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud and shaky when it turns on but cools what its supposed to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and is not too loud but it also produces a lot of heat.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to save on my AC usage I set my Ac to 78 and the dehumidifier to 40% it was at forty but the heat that came form it made it worst in the house. Only paid 22 dollars ( 100 in reward points) for it that is why I have not returned it. It might be better in larger rooms. Was not for me 576 sq ft house

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We know that having a product that works as needed is very important for you and so, please know that you can always contact us on the link below, and we will gladly assist you with your unit or with any question that you have.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Mediocrity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. I expected more of an improvement in dampness and odor controls.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      ​Hi ,
      Sorry for the confusion.
      This 35 pint dehumidifier is allows you to maintain a comfortable indoor environment up to 2000 square foot room . But it doesn't make big difference to odor because the filter is primary. If you want to improve the odor you can buy an air purifier. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Doesn’t do the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doubtful performance for the first few days, so I put the one unit I’ve been using for 3 years (Frigidaire FFAD5033R1) side by side. My Frigidaire filled the 50 pint bucket full in 36 hours, but this Insigma only got about half the inch of its 35 Pint bucket. I have to return this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job, but no pump.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dehumidifier, disappointed it didn't have the pump in it.

    No, I would not recommend this to a friend