Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
NS-DH35WH1
SKU:
6385840
$179.99
Save $45
Comp. Value: $224.99

Customer reviews

Rating 4.7 out of 5 stars with 1470 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the 35-Pint Dehumidifier, particularly its performance, quiet noise level, and ease of use. Many are pleased with its humidity control, price, and size. Some customers noted the weight, energy consumption, and capacity as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,470 reviews
  • Rated 2 out of 5 stars

    Good WHEN it wants to work :/

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because I live in Florida and sometimes the humidity even in my home is slightly uncomfortable. I was hoping this unit would be great as my luck with Insignia products has been good in the past. I’ve had this unit for about 3 months now and it stops dehumidifying randomly. I know it stops based on the noise level as well as the hydrometers I have in the same room as the unit. I plan to return the unit as it is within warranty.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 35-Pint Dehumidifier - White, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    One thing after another

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I bought turned on& ran just fine only it didnt collect water … the second one I received to replace the lemon i got , works great!! However its day 3 of using it and the unit is now leaking water. Cant win with this brand!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Biggest mistake Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to receive my dehumidifiers until I plugged it in. It was noisy and made this odd wheezing noise. I read the instructions and it said the noise would die down, nope! It did not. Then the wheezing noise started & never stopped. Afterwards, it would turn on and off within 10 seconds. Not even a minute would pass. I know dehumidifiers are noisy but that wheezing noise was NOT normal. Maybe it was used before but when I received it, the box was partily opened and looked as if FedEx had knocked it around a bit. I’ve never had buyers remorse until I tried this dehumidifier.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 35-Pint Dehumidifier. We appreciate your feedback and understand how important it is for products to perform as expected. It's valuable to hear your perspective on the noise level and functionality, as this helps us continually improve our offerings. Your insights are important to us, and we are committed to ensuring a positive experience for all our customers. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-35-pint-dehumidifier-with-energy-star-certification-white/6385840.p?skuId=6385840 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Does the job.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has done what I expected. The instructions could be a little more descriptive.

    I would recommend this to a friend
  • Cons mentioned:
    Energy consumption

    Rated 2 out of 5 stars

    Costly to run, missing piece

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks energy. Rarely shuts off. Reduces % level ok, but at a cost. Missing a wheel upon opening sealed box. Not good!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great a little noisy. will fill up tank overnight

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does it’s job

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power cord is really short and the machine is noisy but it works, it fills up fast so I would suggest adding a hose for continuous drainage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia dehumidifier

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little bit bulky compared to my previous dehumidifier. Works ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to operate and works well.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We unpacked it,and plugged it in. Attached hose and away it went.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the cellar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what we needed it for doesn’t smell musty anymore

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unexpected Issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hasn't been used yet - didn't realize that a special outlet was advised. Waiting for electrician to do that. There are currently no wall outlets in the basement. Even if the ceiling/light was OK to plug into, the cord is too short to reach .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was not happy with salesman.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman walked off leaving my husband to carry item to the front. My husband got a deep scratch from the item down his arm that was bleeding. Asked for something to clean it up with and they looked at us like we were crazy!! Will never shop in that store again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    DeHum

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water bucket is a pain in butt design. Should have a better price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality is not as good Whirlpool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand's quality is not as good as Whirlpool and Frigidaire, but it's better GE, I think. It's very difficult for this brand to move without a handle and wheels. I had to buy this brand because Whirlpool is out of stock.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't had enough time 4 use/package came beat up

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. Haven't really had enough time to give it a good rating, but box and packaging it arrived in came bruised, battered and damaged. I hope it does not interfere with the overall performance.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nowhere near as good as my Artic King! This product keeps running when it has passed the desired humidity %! It does NOT show the accurate % when my A/C is on, and continues to run!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn't buy it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water tank is hard to slid in and out .i won't buy this again and the way it is packaged i hsd it shipped would be extremely hard to return

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too Loud

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well, but the compressor produced a loud high-pitched tone which was a non-starter for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant believe there was not an outter packaging to my deliveries. I had this and a soundbar in its retail packaging on my front steps. Lucky i got to them before the porch pirates.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent model

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dehumidifier is fairly simple to set-up & get started using. The directions are minimal which is standard these days but there is additional helpful info included.

    I would recommend this to a friend