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Customer Ratings & Reviews

Model:
NS-DH35WH1
SKU:
6385840
$179.99
Save $45
Comp. Value: $224.99

Customer reviews

Rating 4.7 out of 5 stars with 1470 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the 35-Pint Dehumidifier, particularly its performance, quiet noise level, and ease of use. Many are pleased with its humidity control, price, and size. Some customers noted the weight, energy consumption, and capacity as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,470 reviews
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dehumidifier! Works like it should and is very quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit loud but good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A but loud but getter job done. Aware the size is pretty big make sure you check the dimensions before purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great but is kind of loud when running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dehumidifier works well. The water bucket is difficult to remove and reinsert. It’s more convenient to use a drain hose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside I can say is unit exhausts a lot of warm air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as expected and everything works, great product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective Out of Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving 2-stars because I am sure if my unit worked I would have been happy. Unfortunately it did not work, the unit runs but was not actually dehumidifying. Tried re-reading the manual, all the different settings and after 3 days was unable to get even a drop of water collected. Humidity inside our small house was 60-65% on average, fluctuating up to 70% based on two digital hygrometers and thermostat. Originally was aiming for 40-45% but turned the unit down as low as possible (35%) to see if anything would happen. Not a single drop of water in 3 days of continuous operation. Again, you can't beat the price and plenty of other reviews have had no issues. Fan noise on normal was very quiet and turbo was also pretty quiet, similar to a window AC unit on low.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Sorry for your bad experience.guess Customer never finished his setup, as it seems he tested it, and it works but he didn’t save that. Our Remotes using a flash memory, so all settings are stored for ever in the Memory until it gets actively removed with a reset. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    It's working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works I guess give me points or give me Jesus raise the points

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Purchased mainly for basement and it has lowered humidity there.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Received Non-Working Unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was received and started up, but after more than 24 hours the unit has not removed any moisture. I ran this unit in my problem area overnight and the data logger I set shows the humidity was at a steady 70%. I placed a power meter on it and can see that something is running because the fan draws around 50w and in the dehumidification cycle the unit is drawing 200w. I do not mind receiving a defective unit because it happens, but I purchased this as a Deal of the Day at BestBuy, but when I start the return process BestBuy.com says I can only receive a credit for the purchase price (and lose the deal). This would be a 2-star review pending a new unit, but because of the hassle of having to sort this out with people I can only give 1-star. Get on your game BB.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our 35-Print Dehumidifier. We know how disheartening is when a product does not work as expected, and we are sorry for this situation. Please allow us to assist you further by contacting us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would recommend this product 100 times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noisy. But overall works well... a little difficult to dump resevoir.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dehumidifier!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dehumidifier dehumidifies my basement - 5 Stars!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dehumidifier works well. Just wished the reservoir was larger. All in all a good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s doing a great job getting my basement dried up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works okay, time will tell quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good time will tell the true quality, they usually only last 2 or 3 years (other brands)...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dehumidifier works good would definitely recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not reduce humidity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this to reduce the humidity in my home, but it only seemed to make it hotter

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They've got to be padding these reviews.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit worked correctly for around 10 days before I realized it was no longer working. The return period is 15 days. I was 2 days past the 15 before noticing it was no longer functioning. Best Buy has been entirely unhelpful after speaking to 3 different reps. They will not accept return or replace the unit. Looking at other 1 star reviews shows this to be a common story with this dehumidfier. My guess is that they are padding with their own 5 star reviews to drown out the complaints. Last time I deal with ANY Insignia product!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!,
      Thank you so much for writing a review for our 35-Pint Dehumidifier, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I highly recommend it because it .

    I would recommend this to a friend