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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.1 out of 5 stars with 205 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the 350 Sq. Ft. Portable Air Conditioner's cooling efficiency, praising its ability to cool their rooms effectively. They appreciate the reasonable price point, considering it a great value for the quality. The simple and quick setup process is also well-received, with customers finding it easy to get the unit up and running. However, some customers have expressed concerns about the noise level, describing it as loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 205 reviews
  • Rated 5 out of 5 stars

    Nice looking, quiet unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Love it! Love it! Love it! Love it! Love it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy something better.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it in April of 2019 and while it functioned well for a while, it started leaking orange coolant on my carpet in August of 2020. The warranty is for one year from the date of purchase, so I missed it by 4 months and am out the money now. My advice is to spend a little more for something better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several issues. Mostly the hose has no mechanism to lock in to the two ports of hose connection. The settings are also enough to drive even the stupidest air conditioner user to the point of questioning their own sanity. Hitting it did little to help (although varied)

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      Thank you for reviewing our Portable Air Conditioner, I know that getting a device that doesn't meet your expectations could be really disheartening, so please let us improve this situation by contacting us, and we will do everything in our hands to assist you and get the best resolution available to solve this concern as soon as possible.

      Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Loud. Consuming high energy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so loud, and continuously blowing cool air, but not truly cooling down a space equal to or smaller than 350sq ft. It also consumes ton of electricity because there is no energy saving mode. Best buy shipping service was slow, took 2 weeks to areive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good a.c. unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The a.c. works great and very silent would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one for my grand pa and he really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a small bedroom Ann's it works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Heats more than it cools.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a smaller/older window unit. This insignia is supposed to cool 350 sq. Ft. My room is 200 sq. Ft. When I first turned in on it blew cool air out the front but the exhaust hose created more heat than the unit could compensate for, as a result the room actually did not cool at all. I bought some insulation to wrap the exhaust hose. This helped but the unit still does not cool the room...maybe five degrees lower than outside. Yesterday was 97 degrees here the unit got the room down to 91 degrees, running constantly. I would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy. I know it's normal but keep that in mind.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok but not what i expected. First portable ac ever bought.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would cool the living better then what it does.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Barely does the job, wish I'd bought a size up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this to cool a 200 square foot garage, and admittedly the garage isn't sweltering, it's not cool eithere. This thing might be good for a small bedroom or den, otherwise get something bigger.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DJ.

      I understand that this product did not fulfilled your expectations. It could be that is your particular unit the one who is not performing correctly. Please, give us a call at 877-467-4289 for specific troubleshooting on your particular case.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Window kit did not adjust to window

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated it one star only because the install is difficult. The window kit would not fit my window. I was not able to install the unit. It would help if they modified the installation kit to fit all standard size home windows.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never cooled a room and then broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a tiny home office, 10x7 and this never cooled the room. No windows exposing light using a laptop only and it would still get sweltering during the day with this running on high. It broke today right after my return period ended.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t cool down a 200sq foot room even though the description dates almost double that size room. Best Buy customer service was horrible . AC unit clearly doesn’t work and description is incorrect .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead after one year 3 months.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always thought Insignia was a good brand. But not this item. Dead after one year. The store will not do anything for me. Just smile and tell me “sorry sir “ Don’t get it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s a fan not air conditioner

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This make no difference in our home. It’s a fan that moves air. Even on Cool, High Speed with the temperature turned down to 65, the air is not cold and the room doesn’t cool off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not cool well. Take a long time to cool the air within two feet. Purchase this item on sale and it turns out it wasn’t worth buying even at that price. Save your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchased online. Product did not work.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malfunctioning product, took ot back to the store. They could not exchange it. Was sold out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not for the sourthern Cali weather it won’t cool your room at all.

    No, I would not recommend this to a friend