Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 205 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the 350 Sq. Ft. Portable Air Conditioner's cooling efficiency, praising its ability to cool their rooms effectively. They appreciate the reasonable price point, considering it a great value for the quality. The simple and quick setup process is also well-received, with customers finding it easy to get the unit up and running. However, some customers have expressed concerns about the noise level, describing it as loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 205 reviews
  • Rated 2 out of 5 stars

    Not happy with this at all

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit to cool off a rear bedroom in my apartment. It barely cools the room which is not that big but only after the sun has gone down. The vent that goes to the window doesn’t adjust to the size of my window and because of this hot air comes back in. Also vent doesn’t seem to be made of very good material and I don’t expect it to last past summer without breaking. I would NOT buy this unit again and I’m kind of sad I spent money on it. Near useless for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    STAYING COOL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT,S VERY NICE TO HAVE A SMALL COOLING SOURCE NICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glamping... Check

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure how this works at home, but we use it in our family tent during the hot Florida summer nights and it works great.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Prefer a window AC unit

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't cool my room down as much as a window ac unit. It takes up more room than a window unit too. It is also fairly loud.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's alright

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool not cold. I just switched back to a window unit and it's a complete difference. Avoid portable if you can. This did the job just not as good as one that goes in the window.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing value!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable AC I’ve ever owned! Low amperage requirement and fantastic cooling ability for our kids’ room since our central air quit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my master bedroom. It doesn't keep the entire room cool but the bed area is where I need it and it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable air conditioner

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in Florida so a much needed purchase. It cools my room perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works for now

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of use, the product has been a bit finicky, and while it still works - it doesn't seem like it's going to last long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to help cool bedroom. Was well within the square footage to cool the room. Ran all night and did cool some but nothing like I thought it would. Also, the water tank was full the next morning. I was disappointed in it not cooling well. But, most importantly I realized that since I have wooden shutters I was not going to be able to vent the hose out the window like it should be. Not a Best Buy issue but product issue on not cooling well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simple but Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this air conditioner since I received it in June every night and I am thoroughly satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This portable ac exceeded my expectation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and actually cools the area efficiently and quietly. I highly reccomend this product

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    okay aircondition

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did work as good as a window unit. A little noisy. It struggled to cool a 300 sq ft room.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ring,

      Thank you for reviewing our Portable Air Conditioner. We appreciate your feedback on this unit, this help us to build better products for you.

      If you have any doubt or you need any assistance with this unit, please reach us at 877-467-4289 and we will gladly help.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs good, easy to install. But didn't last long. It was blowing warm air about a year later.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very loud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to install. Wish there was a useage manual rather than website. Fan speed doesn’t adjust much — still loud.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for its price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is lightweight so it can be easily moved and the quality seems to be superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well but returned

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit worked well but I needed to return it because my window was too small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and such great quality. And may I add what a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable for the summer months that are coming. It's what we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eady installation!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient delivery, short time installation and quick cool down.

    I would recommend this to a friend