Customer Ratings & Reviews
- Model:
- NS-MW335C2W22
- |
- SKU:
- 6504662
Customer reviews
Rating 4.6 out of 5 stars with 514 reviews
(514 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the 35W Dual USB-C Port Wall Charger's rapid charging speed and its convenient USB-C port. The charger's portability and compact size are also appreciated, along with its overall performance that rivals name brands. While a few customers mentioned heat, the overwhelming feedback highlights the charger's positive attributes.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
C device charging port
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plug is too lose I connected it to different sockets and it’s still lose to where it looks like it’s plugged in all the way but devices are not charging.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this issue to our attention. We apologize for any inconvenience this may have caused. It seems like there may be a defect with the plug of the Insignia™ 35W Foldable Compact Dual USB-C Port Wall Charger. We recommend reaching out to our customer service team for further assistance and possibly exchange or return options. Your satisfaction is important to us and we will work to resolve this issue promptly. Thank you for your feedback. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-35w-foldable-compact-dual-usb-c-port-wall-charger-for-iphone-ipad-macbook-air-samsung-smartphones-tablets-and-more-white/6504662.p?skuId=6504662
Rated 3 out of 5 stars
Wrong one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the wrong one, so had to buy another one.
I would recommend this to a friendRated 3 out of 5 stars
Block
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS WORKS BETTER ON ANAPPLE PRODUCTS NOT ANDROIDS
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would avoid it all costs. quit working after three months, and sparks started coming from the cube. Took it back to Best Buy to exchange out and was told it was out of the 15 day warranty. Left it on the counter so they could dispose of it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ 35W Foldable Compact Dual USB-C Port Wall Charger. I'm truly sorry to hear about the issues you've experienced with the charger and the inconvenience it has caused.
Safety is our top priority, and the situation you described with sparks coming from the charger is concerning. We take such reports very seriously. While it's unfortunate that the product was out of the retailer's return window, we still want to ensure your safety and satisfaction.
Please contact our customer support team directly so we can address this issue further and provide you with a suitable resolution. We appreciate your patience and understanding as we work to resolve this matter.
Rated 1 out of 5 stars
Piece of crap
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it and it died within a month. Doesnt charge at all
No, I would not recommend this to a friendRated 1 out of 5 stars
Not adaptive power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this as it was sending too much current to my device and didn't adjust current. Purchased a ANKER as a replacement, it works great.
No, I would not recommend this to a friendRated 1 out of 5 stars
Prongs too short
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In order to get this box to work, I have to hold it down until it reaches the contacts in the outlet. In the meantime, as it intermittently hits the contacts, it creates sparks. A total failure in every outlet in my house. Will return ASAP.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re disappointed to hear about your negative experience, Akira. We’ll investigate and take corrective measures. - Carl | Insignia Products
- Pros mentioned:Charging speed, Size, Usb-c port
Rated 5 out of 5 stars
Great companion fast charger
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great companion charger for Apple devices that no longer come with charger blocks. Advantage being that it has two USB-C type ports to charge two Apple devices simultaneously with a decent fast charge when both are connected. Granted the 35watts is split and clocked down when two devices are plugged in at the same time, but it still provides more standard charging power to one of the devices while the other is still charging. The charger block itself is very compact with a folding prong for travel storage. When plugged into the outlet, it is small enough to allow for the other plug of a dual outlet to still be used. The overall size is about 1.5” either way. This is very nice when using a laptop in conjunction with charging two devices and not using usb ports on your laptop for charging. With one device plugged in, depending on how low the battery charge is, let’s say 15 percent, the initial fast or rapid charge provides a decent refill up to about 80 percent charge within the first 15 – 25 minutes. It does seem that when you reach optimal charge, it does slow down a little bit, but charges fully within 45 minutes to an hour no matter how low the charge. I would assume all this depends on your battery health and age of your device. So these numbers are based on a few charges on my phone, watch, and tablet. I am very pleased to have another option for fast charging at a decent price compared to other brands that have cornered the market for some time.
Rated 1 out of 5 stars
Stopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this so I could charge my watch and phone on the same outlet. Worked fine at first then stopped after two months. Not sure if it is the folding prongs, they don’t feel solid. Last time I plugged it in, I saw a spark come off, so I’m done trying.
No, I would not recommend this to a friend- Pros mentioned:Charging speed, Size, Usb-c port
Rated 5 out of 5 stars
Great Travel Buddy
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With all of our Apple gadgets like iPads, iPhones, Apple Watches, and AirPods, it's a bit of a hassle trying to grab each power brick for each item. Then, when we get to where we're going, we have to hope there's enough open outlets for each device. But with everything going USB-C route now, I decided it was time to give up the USB-A ghost and update my cables and travel chargers. Since I'm starting to travel again for work, I wanted a device that could charge my iPad Pro, iPhone, Apple Watch, or AirPods and this device was perfect. From a size perspective, it's not much different compared to the 10/12v power bricks that Apple used to include with their iPads, including the foldable power prongs - meaning you can fold the power prongs into the charger brick for travel and you don't have to worry about them bending. So what I typically did was charge my iPad Pro during the day while I was at work and then would charge my Apple Watch and iPhone at night - and this thing worked flawlessly. It's not the strongest charger on the block by any means, but it works perfect for my use case. Another thing I look for with chargers is how hot they get and I was happy to see that I didn't feel any concerning amount of heat coming from the block while it was charging. If you're looking for a great little travel buddy that can charge multiple devices over USB-C - then this is what you're looking for!
I would recommend this to a friend Rated 2 out of 5 stars
didnt last long
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted for a while but started causing sparks when inserted
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 35W Dual Port USB-C Compact Wall Charger for Apple Mobile Devices! We understand that your charger sparks when inserted. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your charger.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
What you’d expect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two days in and the hinge on the foldable plug already is flimsy. Can someone create a sturdier multiport USB-C?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about the issue with the hinge on the foldable plug. We appreciate your suggestion for a sturdier multiport USB-C and will pass it along to our product development team. Your input is valuable as we strive to improve our products. Keith | Insignia Support
Rated 1 out of 5 stars
bad quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for 2 months and then it is stopped working. I would not recommend this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 35W Foldable Compact Dual USB-C Port Wall Charger. I'm sorry to hear that it stopped working after just two months. We understand how frustrating this can be and appreciate your feedback.
We strive to provide high-quality products, and your comments will help us improve. If you haven't already, I recommend reaching out to our customer support team for assistance with troubleshooting or exploring warranty options.
If you need any further help or have additional questions, please don't hesitate to contact us. We're here to support you.
- Pros mentioned:Charging speed, Size
Rated 5 out of 5 stars
Great charger for fast charging
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia - 35W Dual Port USB-C Compact Wall Charger is great! This thing charges super fast, and I love the fact that you have two ports in one charger. You have a phone/watch port as well as a tablet charging port. The Insignia - 35W Dual Port USB-C Compact Wall Charger unit is around the same size as your original charger, if not a bit smaller. I can not charge two devices at the same time. I have to admit, when I am in a hurry, I use the 35w port to charge my phone faster. I enjoy being able to charge my ipad much quicker now. For the price, you really can't go wrong. A genuine charger for your device will be way too much, and you only get one port. No more having to wait for my son's tablet or phone to charge. We can charge both of our devices at the same time. My son is constantly using his ipad for school work and for game playing. He was always charging his devices and I hated having to wait. Overall, the Insignia - 35W Dual Port USB-C Compact Wall Charger is great and charges my devices very quickly. I would definitely recommend the Insignia - 35W Dual Port USB-C Compact Wall Charger to anyone in the market for a new charger.
I would recommend this to a friend Rated 1 out of 5 stars
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t work, when I connected to electricity it failed
No, I would not recommend this to a friend- Pros mentioned:Portability, Usb-c port
Rated 5 out of 5 stars
Quality at a reasonable price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over the years, Insignia has really developed into a household brand. Really a house brand for Best Buy, they have been making affordable options that look great and function just as well as the larger names brands. Personally, I get a lot of Insignia products, mainly accessories for my electronics. I really love their phone cases. The Insignia 35W dual port USB-C wall charger is another great release for them. I use it for my iPhone and iPad Pro, which both require a USB-C port outlet. The construction of the device is quality and everything feels well made. The plug folds into the body to allow for portability. Does it charge any faster than the parent brand? I’m not sure, but it claims to be fast charging. Personally I don’t see a difference in charging time at all. So it’s at least a similar speed. The best part is of course that you can charge two devices at the same time, vice one at a time. And to top it off it’s a significantly better price. Win win right? No brainer really, if you need a dual port USB-C wall plug this is the one for you. I’d definitely get another one if I needed to and I highly recommend it.
I would recommend this to a friend - Pros mentioned:Size, Usb-c port
Rated 5 out of 5 stars
Fast Charging for Any USB-C Device
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with the Insignia 35W USB-C wall charger. For a dual charging wall dongle, it is quite small, allowing it to be used nearly anywhere. It has 2 USB-C outputs, which can charge anything, including cell phones, laptops, drones, earbuds, headphones, battery backups, etc. I wanted to point out that this charger is not specific to Apple products, it works on anything that supports the USB-C standard. This is great, since I have a blended family, as half of us half Android phones, and half have Apple phones, but we can all charge easily in the kitchen with this wall charging dongle. Do keep in mind that if you are using both ports at the same time, one port will output 8 watts and the other will output 27 watts. Also, if you are ordering online , you may not be able to see the size of the box, but when you see it, it is obvious that no cables are included with the wall charger, so if you are needing extra cables, order them when you order the Insignia wall charger. Finally, I am always thankful for plugs that can fold away, as it makes it much more convenient for traveling, and these plugs fold in, which is perfect.
I would recommend this to a friend - Pros mentioned:Charging speed, PortabilityCons mentioned:Heat
Rated 5 out of 5 stars
Compact high speed charger
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a USB-C device it'll work with any item needing a USB-C charger. The plug folds away against the body of the device. It's very compact, lightweight, so you can slip it into a case to take with you anywhere. Very portable, so you can plug in anywhere with high charge rates. It's white with faint gray lettering near the ports. Even at full charge it did not get hot to the touch. I used on an apple phone with an adapter and it work fine. I used it with a samsung phone and got high speed charging with no issues. The USB-C port in the more middle position will give a full 35W charge when it's the only port in use. If you charge two devices at once, the port near the edge gives 8W and the middle one 27W. 8W is good enough for peripherals like watches or headphones. It charged my sony wireless headphones with no issues. Overall a great compact charger for high speed charger at home or on the go. Using 35W you can charge a phone or other device quickly and get back to using it. Or, charge main and less demanding device at the same time. Either way, the charger will meet your needs.
I would recommend this to a friend - Pros mentioned:Charging speed, Portability, Size
Rated 5 out of 5 stars
Great little charger
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Insignia USB-C charger is a nice compact charger for your mobile devices and even some low powered laptops. Since this is a 35 watt charger, it is more than enough to support quick charging on an iphone 13 and even the ipad. Most mobile devices will quick charge at around 30 watts, so this 35 watt charger is a good sweet spot. Since this charger has two usb-c ports, it is able to charge two devices. However, expect the wattage to be halved for both ports once two devices are connected. Using the meter, on the iphone it was shown that half the amps were used when two devices were charging. So while it can support two devices, you would have to go for a higher wattage charger if you expect quick charge for more than one device. The design of the charger is simplistic and well thought out. The outlet prongs can fold up for carrying and small enough to fit in basically any pocket. There’s also a solid click when the prongs are expanded and stays solidly in place. If you're looking for something portable and works, then this is a great choice to go with.
I would recommend this to a friend - Pros mentioned:Charging speed, Size, Usb-c port
Rated 5 out of 5 stars
Big Power - Small Package
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.More and more of my devices are now USB C and I needed a dual charger port so I could charge multiple devices at one time. I have come to the conclusion that Insignia has become my GO TO brand for chargers. This thing is fantastic. It does exactly what you want it to do and in a small compact package so it does not block other outlets. Being able to plug two cables into one charger is such a game changer for me. I only need to carry one charging block with me when I travel now. I can charge my mobile phone and smart watch at the same time with one charging block. OH YEAH! 35W is plenty to charge both items in a short period of time too. Heck I can even charge my chromebook from this thing. The space saving design has the prongs fold up when not in use. This is great so they are not sticking out and will avoid being damaged when traveling or just in my backpack to and from work each day. If you are looking for a lot of charging power that can handle multiple devices in one small portable unit, you have found it here.
I would recommend this to a friend










