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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 424 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the 375 Sq. Ft. HEPA Air Purifier with ENERGY STAR Certification for its noticeable improvement in air quality and low noise level. Users appreciate its overall performance and ease of use, with some noting its effectiveness in odor removal and suitable size. However, some customers have expressed concerns about the availability and cost of replacement filters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 424 reviews
  • Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Only complaint is the difference between fan speed 1 and 2 seems more extreme than the difference between level 2 and 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, setup was easy and simple and the purifier will adjust itself to air conditions as needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps Clean the Air

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help with allergies. Not disappointed at all. I run this in my office and it has made a difference. Recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does pretty well with filtration have a dog specifically bought for dog dander and hair. Especially when my 2 yo neice comes by for her allergies. Love the display to know the air quality :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great. Pretty silent too.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air purifier is great. The Auto feature works well, no need to continously keep adjusting the fan level.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air purifier 2

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A follow up to my other air purifier, I use this one for a different size room. I definitely recommend to have

    I would recommend this to a friend
  • Cons mentioned:
    Filter availability

    Rated 1 out of 5 stars

    Great, until the filter needs replacing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter has been great for our bedroom to help with allergies. Now that the filter is due for replacement though, it's an expensive piece of floor art because replacement filters have been sold out for awhile, and there are no third party options for this device. Unless you want a one and done air filter, I'd stay away from this device and pick a brand with more reliable replacement parts.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Very sorry for the trouble brought to your use. The filter is currently out of stock and we will have units arriving over next 2-3 weeks. Then you can get the replacement. Filter life varies based on runtime and existing air conditions. If you think your air condition is not very bad, you can use the old filter until you get new replacement. BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Good unit, no replacement filters available

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is extremely quiet on its lowest setting. It seems to filter the air well, as best I can tell. The problem is: you can’t find the replacement air filters anywhere. It appears Insignia is Best Buy’s house brand and they aren’t making the filters and there are no aftermarket brands. Buy a unit that you can find filters.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Very sorry for the trouble brought to your use. The filter is currently out of stock and we will have units arriving over next 3-4 weeks. Then you can get the replacement. Filter life varies based on runtime and existing air conditions. If you think your air condition is not very bad, you can use the old filter until you get new replacement. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Would reccomend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a huge difference having two pets and smokers in the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was fine, but I guess our home did not really need it. Never showed any significant particles or ever speeded up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air Filter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter for medium rooms. I took 1 star off for the noise, but that could be a plus if someone needs white noise to sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is one of the best purchases I’ve ever made g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases I’ve ever made great quality at a great price always at Best Buy thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but only 3 fan speeds and only lowest speed is quiet enough to sleep with. Wish the second speed was closer to speed 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    air purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had occasion to use this product as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pet hair remover

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up on sale. Definitely worth it. Helps a lot with pet hair floating in the air

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wood smell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I use to smell fire place wood smell. Have not smell anything in the last week. If this continues for a year I will give it a 10.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service at Insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not find a filter. Called the phone number in the user guide and all I got was several people and all they wanted me to do was say I wanted to receive the product that they were pushing. I told them what I was looking for and they keep reading their script. Would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Compact and easy function.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. A bit noisy at the high fan, but uses only in family room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genuine replacement filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this extra filter as a replacement for the one that came pre-installed on an purifier. Tried it out and fits perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works in large open rooms as well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so well we are shocked and stoked. Cut the dust down to much that we don't have any need to complete daily dusting ritual.

    I would recommend this to a friend