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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 424 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the 375 Sq. Ft. HEPA Air Purifier with ENERGY STAR Certification for its noticeable improvement in air quality and low noise level. Users appreciate its overall performance and ease of use, with some noting its effectiveness in odor removal and suitable size. However, some customers have expressed concerns about the availability and cost of replacement filters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 424 reviews
  • Rated 5 out of 5 stars

    Clean air

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how well it cleans the air however it can get a bit loud when it's going at full blast. Other than that it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. I keep it on auto. It clears away cigarette smoke, i only smoke in my bathroom at night

    I would recommend this to a friend
  • Cons mentioned:
    Filter availability

    Rated 2 out of 5 stars

    Replacement Filters Unavailable. Machine is okay.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this air filter December 2022. The purifier seems to work well. But replacement filters have yet to be available. If you can't replace the filter, the machine can't work. If the machine can't work I can't honestly rate it well.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Very sorry for the trouble brought to your use. The filter is currently out of stock and we will have units arriving over next 1-2 weeks. Then you can get the replacement. Filter life varies based on runtime and existing air conditions. If you think your air condition is not very bad, you can use the old filter until you get new replacement. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Big difference

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant tell a big difference when using this purifier, Im actually about to purchase another one for my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sneezing all the time...with this dehumidifier running I don't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Purifier

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great i keep it on 2 which is not to loud and still does its thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KEEP IT CLEAN

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jusr received it and have many over the years for the family and my 43 yr old African grey bird.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best air purifier, there’s a night setting that blockout the noice and the light. I can sleep without it being on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what is intended. Needed something to purify the air in the bedroom overnight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaning the Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a recent puchase so my review is limited to 1 month time frame. So far I'm pleased with this Item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well to clear the air. I just wish the light panel could be turned off at night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job. Just a bit big but not too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Air Purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this HEPA air purifier. Like the night time mode.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a diffrence helps me sleep at night would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome air purifier with a HEPA fifter .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works as advertise…love the way where we can just clean the filter so easy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Too loud

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not very good. Tested for 2 weeks. Very loud on med and high settings.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    salesman Chip

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chip was Very Helpful. Informative and if he didn't know he connected me w/ someone who did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fresh air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it helps with white noise and doubles as a fan

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STOP - $50 Filter Replacement Every 6 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product, hate the cost to replace the filter every 6 months. Filter is not even easily available and price continues to climb. At $100 original price (on sale), $40 per filter 2x year. Another example of home appliance life cycle diminishing to less than 3-5 years (same issue with my Shark Vacuum!)

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your thoughtful and honest feedback. We're glad to hear you love the performance of the Insignia™ HEPA Air Purifier, but we completely understand your frustration with the cost and availability of replacement filters.

      Filter maintenance is essential for optimal air quality, but we recognize that recurring costs can add up quickly—especially when replacement parts are hard to find or increase in price. Your concerns are valid, and we’re sharing this feedback with our product and supply teams to explore ways to improve both affordability and accessibility.

      If you need help locating compatible filters or want to explore longer-lasting alternatives, our support team would be happy to assist.

      Thank you again for your review—it helps us improve both our products and customer experience. Ivy | Insignia Support BBY-ExBrand_Insignia