Customer Ratings & Reviews
- Model:
- NS-APMWH2
- SKU:
- 6444068
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 375 Sq. Ft. HEPA Air Purifier for its noticeable improvement in air quality and low noise level. Users appreciate its overall performance and ease of use, along with its ability to remove odors effectively. However, some customers have expressed concerns regarding the cost of replacement filters.
This summary was generated by AI based on customer reviews.
Good for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good so far, but we prefer the tall dyson one
I would recommend this to a friendClean my. Air
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are happy, we have it set on auto and it’s doing it’s thing.
I would recommend this to a friendLove air purifier
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love the auto function. Lets see how long filter lasts.
I would recommend this to a friendWorking Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! This has been somethinf my wife needed.
I would recommend this to a friendGood air purifier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the money — not the flashiest product but it gets the job done
I would recommend this to a friendSporadic Functionality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it when it works ! With every other day usage and just under 2 weeks of ownership the unit sporadically shuts down when started on low fan speed. The other two fan speeds seem to work but selecting low speed either from start up or when reducing from a higher fan speed causes the unit to shut down completely. There is a slight fan wobble which seems to be associated with the slow speed shut down. Exchanging and keeping fingers crossed for a reliable unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi nohightechforme,
We appreciate your feedback. While we are working to improve the quality of our product, we are considering as well our customers feedback.
Insignia Support
Lea
www.insigniaproducts.com/support
Too loud
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not very good. Tested for 2 weeks. Very loud on med and high settings.
No, I would not recommend this to a friendSTOP - $50 Filter Replacement Every 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product, hate the cost to replace the filter every 6 months. Filter is not even easily available and price continues to climb. At $100 original price (on sale), $40 per filter 2x year. Another example of home appliance life cycle diminishing to less than 3-5 years (same issue with my Shark Vacuum!)
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your thoughtful and honest feedback. We're glad to hear you love the performance of the Insignia™ HEPA Air Purifier, but we completely understand your frustration with the cost and availability of replacement filters.
Filter maintenance is essential for optimal air quality, but we recognize that recurring costs can add up quickly—especially when replacement parts are hard to find or increase in price. Your concerns are valid, and we’re sharing this feedback with our product and supply teams to explore ways to improve both affordability and accessibility.
If you need help locating compatible filters or want to explore longer-lasting alternatives, our support team would be happy to assist.
Thank you again for your review—it helps us improve both our products and customer experience. Ivy | Insignia Support
Gets the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and powerful fans. Works exactly as expected.
I would recommend this to a friendExcellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic very good product . I recommend it to all
I would recommend this to a friend- Cons mentioned:Filter availability
FILTERS HAVE BEEN DISCONTINUED
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The replacement filters for this air purifier have been discontinued and Best Buy support has been effectively useless, much like this air purifier without replacement filters. DO NOT PURCHASE
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Very sorry for the trouble brought to your use. The filter is currently out of stock and we will have units arriving over next 1-2 weeks. Then you can get the replacement. Filter life varies based on runtime and existing air conditions. If you think your air condition is not very bad, you can use the old filter until you get new replacement.
purifier
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i need one for my room so i bought it while its on sale
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Great choice! The Insignia™ 375 Sq. Ft. HEPA Air Purifier is a solid option, especially with its ENERGY STAR certification. It's perfect for keeping your room's air clean and fresh. If you have any questions or need tips on getting the most out of your new purifier, feel free to ask. Enjoy the improved air quality! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-375-sq-ft-hepa-air-purifier-with-energy-star-certification-white/6444068.p?skuId=6444068
Air Purifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT! perfect just want I need worth the price!
I would recommend this to a friendIts eh
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but i wasnt wowed. Nice size isnt slient. Makes a considerable about of noise.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DTaylor,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Insignia Support
- Cons mentioned:Filter availability
useless air purifier without any filters available
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since their filter's usually sold out, there's no point on buying this air purifier. Total waste and can't even return since I bought it a few months ago. Purchase only if you want to throw your $$ in the trashcan.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for your review. Very sorry for the trouble brought to your use. The filter is currently out of stock and we will have units arriving over next 1 weeks. We have arranged to send the filter to America by air. Then you can get the replacement. Filter life varies based on runtime and existing air conditions. If you think your air condition is not very bad, you can use the old filter until you get new replacement.
Worked well until it didnt
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this Air purifier and thought it worked well...until it didn't. Suddenly one day about 6 months after purchase, it just quit working altogether. Not a cheap product so not a happy camper here.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that your Insignia air purifier stopped working after just six months of use. We understand that you had high expectations from this product, given its price point and features. It's unacceptable that it failed to meet your needs, especially after such a short period of time. We appreciate your feedback and would like to make things right. We're committed to providing reliable and effective products, and we'll look into what may have caused this issue. Please contact our customer service team so we can discuss possible options for resolving this matter, including a potential replacement or refund. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-375-sq-ft-hepa-air-purifier-with-energy-star-certification-white/6444068.p?skuId=6444068
Deal of the day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it at the discounted deal of the day price. Wouldn’t pay full price though personally.
I would recommend this to a friendDecent air purifier
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase an air purifier at the direction of my allergist. This one does an ok job for the price. It comes with a nice sized filter.
I would recommend this to a friendIt works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is not that much difference in air quality when it's being used almost 24/7
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for sharing your using experience.
The air cleaner can remove particulate matter that is circulating in the air. Could you please check whether the digits displayed is already at a low level (green color) which signifies the air quality is already very good? Please also check whether the plastic bag has been removed from the filter inside the filter cabinet.
I do not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in an average size apartment with pets, so i wanted an air purifier to make allergens less of a concern. This product worked for a few days, and then when i went to change the fan speed from "auto" to a higher speed, the purifier simply crapped the bed. All of the buttons stopped responding, and the control panel screen kept flashing on and off constantly while making a repeated beeping noise. Even unplugging it directly from the outlet, the screen kept flashing and kept making beeping noises. I let it sit unplugged for a few hours, plugged it back in, it seemed to work for a few minutes, then again, went to simply change the fan speed, and encountered the same exact series of events. Had to return this product unfortunately.
No, I would not recommend this to a friend