Customer Ratings & Reviews
- Model:
- NS-TWM41WH8A
- SKU:
- 5963916
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
Great price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Best price out there! Pretty cool automatic water level feature!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for sharing your experience! It's great to hear that you're enjoying the automatic water level feature and that you found the best price at Best Buy. Happy washing! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this washer in not only does it look good next to the matching dryer we also purchased, it has so many useful options
I would recommend this to a friendA fine machine but be aware of the noise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is good looking and does wash without issue. It is very noisy, so don't buy if you don't live on the ground floor, your neighbors will hate you.
I would recommend this to a friendN/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who made the delivery were very professional and explained everything to me. I recommend them to anyone.
I would recommend this to a friendOverall is good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall is good, could be better. I don't really like the glass.
I would recommend this to a friendThe washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work perfect best washer ive had in many years
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it senses the size of the load so my family doesn’t accidentally wash a large load on the small load setting. (It’s happened way to many times.)
I would recommend this to a friendgood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best washing machine ever glad that I went to best buy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We're thrilled to hear that you're loving your new washing machine and that you had a great experience at Best Buy. Your satisfaction means the world to us. Enjoy your fantastic new appliance!
- Carl | Insignia Products
Great for our home.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love it! Previously had a front load and personally I prefer to drop clothes in rather than throwing them in front. Major plus for me that it has a self clean cycle.
I would recommend this to a friendLike the size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good experience getting it delivered they rescheduled then didn't show up then we had to go pick it up at store
I would recommend this to a friendMy family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product it’s excellent for families like us , Thank you for having the best products and the best prices..
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer for the price. Paid 900$ for a Maytag that broke in 3 years and this one might even be quieter.
I would recommend this to a friendInsignia washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is the best love love love it,best decision I have ever made
I would recommend this to a friendWater connections are weird (They jerk my pipes)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to love this washer, but it is weird. When a load needs warm or hot water it shakes my pipes very loud. Happens several times throughout the load filling up. I also just did a delicate wash cycle which is supposed to be only cold water and it is filling with cold and then hot water. Yes, my connections are correct on the back. I am going to exchange it with a Whirlpool. My last one lasted me 10 years with no issues. Sorry, but Insignia was a let down.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We understand your frustration with the washer's performance, particularly the shaking issue during warm or hot water fills, as well as the unexpected hot water during the delicate cycle. We strive to provide quality products, and it’s disappointing to hear that this washer didn't meet your expectations or live up to your previous experience with another brand. We appreciate your decision to exchange the unit, and we hope your next washer serves you better. If there's anything we can do to assist you further, please let us know. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
Decent value. Skip the set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the washer and dryer. Decent options for the price. Bought the delivery and set up. Surprised set up was so poor. Dryer had a dent and missing a leveling pad. I had already waited for quite some time so decided not to send back. They promised to send the pad but still nothing. Called and still nothing. Venting fell off the dryer just after they left so I went to the hardware store and did it myself. Sad to see so many lack pride in their work these days.
I would recommend this to a friendGreat customer service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to Best Buy because of the history for great customer service and we have never been disappointed.
I would recommend this to a friendExcellent service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best customer service! Thank you Best Buy for making an exchange a walk through the park!
I would recommend this to a friendmakes noise
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a goos macjine but makes a lot noise with the pipes banging .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Appreciate the honest feedback! It’s great to hear the washer performs well, though the pipe noise sounds frustrating. You might want to check if the hoses are secured or consider anti-hammer arrestors—it could help reduce the banging.
— Shiela | Insignia Support
So far so good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to wash clothes good, haven’t had any issues yet.
I would recommend this to a friendThis is the one!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, delivery as well as the machine. Drying time reduced to 15 minutes for towels.
I would recommend this to a friend