Customer Ratings & Reviews
- Model:
- NS-TWM41WH8A
- SKU:
- 5963916
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
Very good washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is good period, but when you consider its price it becomes excellent! It actually takes in a lot of water and washes the clothes well, not like some other new machines that barely take in any water.
I would recommend this to a friendThe Electricity Burner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What I don't like is all the electric that it take to run, and how the timer is preset from either the amount of water you use, or the clothes selection like a colored load, or a white load!
No, I would not recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s three adults in one house so we like the setting on the washer
I would recommend this to a friendgreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was excellent! the installation men were on time. everything was done in a very professional manner. I will always use best buy because they know how to treat their customers.
I would recommend this to a friendWashing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this washing machine with design and appearance and looks really good next to the matching dryer
I would recommend this to a friendGreat Machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is awesome. Great quality and washes clothes exceptionally well. Love all the features, especially the 3 compartments for liquid detergent, bleach and fabric softner. Now dont miss the fabric softner mode.
I would recommend this to a friendGood machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice good looking washer machine does the wash well.
I would recommend this to a friend- Cons mentioned:Spin cycle
it's a good washer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing i don't like is it spins the clothes and mKes them unlevel before it ever puts water in the machine.
I would recommend this to a friend Pleasantly Surprised
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing. I am extremely pleased with it. The touch function works flawlessly and it makes washing clothes painless. I would definitely purchase again
I would recommend this to a friend- Cons mentioned:Washer performance
Washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best washer but i guess it does what is has to do
I would recommend this to a friend Professor
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was excellent and the service people were very polite and professional. Thank you.
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a nice see-through top and overall great quality. The price point is perfect for almost all families
I would recommend this to a friendNew washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Insignia is a great brand. The installation crew were on time and very knowledgable about the product!
I would recommend this to a friendWasher Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and works well. It is loud and and a bit small
I would recommend this to a friendWaste of Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your time in buying this washing machine. The first day we got our washing machine , machine sense load then fill up with water but never wash. Display of E1 automatically popped up . Tried everything I could think of to get it to wash . Even had Best Buy maintenance come look at it and send it be best I return it . So that just what I did . Didn’t get to wash one single load and had it only for five days before I had it returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ High Efficiency Top Load Washer. We genuinely appreciate your feedback, as it helps us understand customer perspectives and improve our products. Your insights regarding the issues you encountered during your initial usage are invaluable, and we are committed to enhancing the user experience for our customers. Thank you for your comments, and we hope to provide a more satisfying experience in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
It’s a yes for me!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. It has a pause button to allow me to adjust my settings and I can add water if needed.
I would recommend this to a friendIts garbage stay away from it, run awa far as you
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How about this washer? On July 4th 2024 and then in November the same year, it stopped working and it let out a smell, a burning smell. We thought the house was burning down and it was coming from the from the washer. Don't buy this washer. It's garbage, that's garbage, it's garbage, it's garbage we got ripped off. Now we can't wash our clothes and we got away for somebody to come and fix it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. We are truly sorry to hear about your experience, and we understand how frustrating and concerning it must be to deal with a malfunctioning appliance. Your safety and satisfaction are our top priorities.
We take such reports very seriously, especially regarding any smell or signs of burning. This is not typical behavior for our washers, and we assure you that we are committed to investigating this issue further. We recommend that you refrain from using the appliance until it has been inspected.
Please reach out to our customer service team for assistance with service and support. We want to ensure that your concerns are addressed and help you find a resolution as quickly as possible.
Again, we sincerely apologize for any inconvenience you've faced and appreciate your feedback, as it helps us improve our products and services.
Ms.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. The delivery people were friendly and went over how to operate the washer.
I would recommend this to a friendGlass top
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my washing machine. Love the soaking elimate.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're thrilled to hear that you love your Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. The soaking feature is indeed a great addition for tackling tough stains. If you have any other thoughts or suggestions, feel free to share. Happy washing! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
Great washer for an even better price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung front loader door latch kept breaking so I replaced it with this and I'm so much happier! No more smelly tub odor!
I would recommend this to a friend