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Customer reviews

Rating 4.3 out of 5 stars with 6163 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 6,163 reviews
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are absolutely in love. The install team was amazing as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great clean

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done and is pretty quick. A little noisy unfortunately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Tub a little smaller than I thought it would be but it’s not like I didn’t see size. I like the features and control panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Read that they are made by LG. Wish I would have got the extended warranty tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome installation by the installer. Would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for the price. The washer works well and has many features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Back away from this steaming pile.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt even make it a year and a half and it just stops doing anything. Cuts on and thats about it. I buy the extended plan and I still have to pay for someone from best buy to look at it. That feels just a bit illegal to me. What is the protection plan for them? Bottom line just dont buy it. They dont seem to care its a faulty product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues and I'm loving it! Only thing I didn't like...my washer came dented

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so gar!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using this washing machine for about 3 weeks now and I have no complaints. Updated features as well as very large for heavy washing. Great purchase!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good washer

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very good washer especially for the price good timely delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer definitely recommend :). :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. This product met all of my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the style and function of this washer. Its not like similar washers because it fills with water. The others only put a small amount of water in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond with their customers services

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia not draining

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 4/29/21 picked up 5/3/21 washer not draining and making humming sound. Before this purchase I had a kenmore washer dryer set from Sears and had it for over 23yrs and now I'm saddened I chose this washer as a replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Working well so far

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality washer. Enjoy the glass top and easy detergent entry spot. Good mode options and like having the time remaining screen. Good value for cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should. Clothes come out clean. I like all the options for washing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I really like the lid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to only put the amount of water in according to the load...... I like that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insignia Washer, Awesome Black Friday price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer on BF sale, awesome, free delivery included. Washer is top of the line, not a major brand but works perfect. The delivery and setup was professional

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Do not buy this washing machine.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid! We have had this washer for 12 months and it has been nothing but issues. Of course, 1 week after 1 year manufacturing warranty expires it will not complete a load of laundry. The washer gets caught up on the spin cycle and refills the tub with water over and over. Not a reliable washing machine for a family of 5. Beware.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. We appreciate your feedback and are sorry to hear about the issues you've encountered. Your comments are important to us and will help us improve our products and services. If you have any further questions or need additional assistance, please feel free to reach out. Thank you for choosing Insignia™. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916 BBY-ExBrand_Insignia