Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 6163 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 6,163 reviews
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer faster wash cycle then my old one.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer!!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer!! So many different settings & it's so big,I can barely reach my arm down there to get clothes out...lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large, quite and I love the double rince option. Wow , love the clear door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Tub is a little deep for short people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, does smell after a month, dont forget to use the clean cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regret at all for buying

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    watch out this brand from best buy, you won't be disappointed, and great price. Best of all availability.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Poor choice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rinse cycle is only a few minutes. It spend most of the time spinning. Also the motor runs intermittently

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your concerns about the Insignia 4.1 Cu. Ft. High Efficiency Top Load Washer. We apologize that the rinse cycle is not completing properly and that the motor is running intermittently. This sounds like it may be a functional issue, and we'd like to help you resolve it as soon as possible. We're committed to providing reliable and efficient appliances, and it's clear that this product has fallen short of our standards. We'll work with you to troubleshoot the issue or, if necessary, schedule a service appointment to diagnose and repair or replace the washer if it's under warranty. Your satisfaction is our top priority, and we appreciate your feedback in helping us improve our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not programed correctly?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine arrived only working on of the settings. When you try other settings/options, which are many an a reason for getting, it doesn't fill with water, just starts next cycle. Will have to try to get service to fix.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking the time to leave a quick review of the 4.1 Cu. Ft. Top Load Washer. I am sorry to read that you are having washer setting issues, I know how frustrating this can be when trying to enjoy your product. Please feel free to give us a call at 1-877-467-4289 so we can review troubleshooting steps together.

      Duban M- Insignia support
      INSIGNIAPRODUCTS.COM/CONTACT-US BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great washer to anyone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing laundry has never been so easy and fast. A addition to any home to keep everyone clean and maintain the clothes looking nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good size for a family

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for large loads, deep drum. Great if you prefer a top load washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super detailed!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call me old fashioned, but this is so high tech and super detailed that I’m OBSESSED with using it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warner and dryer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I really like it. When it arrived I was so excited to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is enough options to get the job done. Spin cycle practically dries the clothes. If possible, clothes feel cleaner. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very satisfied with this washer. It was priced right and so far (4 weeks in) it has done a great job of cleaning our clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer bestbuy brand

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was expecting a better appliance product but it is doable. I’ve always purchased name brand appliances but this time I was not able to.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Never again

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as my other washer went out and i needes to get my clothes done for qork monday 5his was ready to pick up ... total regret my decision never again just to many problems to kist just mive on and do not even consider it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are sorry to hear about your experience with the washer and understand your frustration. Your insights are valuable to us, and we are committed to addressing these issues to improve our products. Your satisfaction is our priority, and we look forward to continuing to serve you and enhancing your experience with us.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great product, great price.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for almost two years now and have not had a single problem with it. It works great and I love the look of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer and dryer ?

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Got my washer and dryer installed in no time and I love it. The washer and dryer works perfectly!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Washer makes so much noise as they it is trying to walk out of the door. Now in 2 years it has quit on us. I'm so disappointed and should npt be buying a washer so soon. Cost too much to fix.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re truly sorry to hear about the issues you’ve encountered with your washer, especially the noise and its failure after just two years. We understand your disappointment and frustration, particularly with the cost of repairs. Your feedback is important to us, and we will use it to improve our products and services. If there’s anything we can do to assist you further, please don’t hesitate to reach out. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your delivery service was prompt courteous and set it up beautifully. As always I only use pacific sales for my appliances.

    I would recommend this to a friend