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Customer reviews

Rating 4.3 out of 5 stars with 6163 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 6,163 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude that helped me was awesome, knew his business

    I would recommend this to a friend
  • Cons mentioned:
    Washer performance

    Rated 2 out of 5 stars

    Good price but loud.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine looks good but is very loud! It makes a lot of “ bumping” sounds as it transitions between cycles. The aggitator in middle of machine does not pull clothing down. Also, once the lid is closed and locked, you cannot add more garments.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      We understand how this features are important for you. Thank you so much to take time off your day to write us your insights, they certainly help us to make this product better on future iterations of it.

      Not so good
      Insignia™ - 5W Qi Certified Wireless Charging Pad for iPhone®/Android - Black @ BestBuy ‐ 2 hours ago
      Its ok . I tried to charge my phone but its not working
      Hari

      Hi Hari.

      I understand if this specific unit not charging could result on a disappointment for you. However, as I said it could be just your specific unit with a simple issue. Please, contact us on the link below my signature for troubleshooting and warranty validation if applicable.

      Carlos V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised how much value I got out of purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Customer service Sucks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I bought I’m very happy with. The customer service, install and the rescheduling for fixing the bad install was a absolute train wreck!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're thrilled to hear that you're happy with your Insignia 4.1 Cu. Ft. High Efficiency Top Load Washer! However, we're deeply sorry to hear that the customer service, installation, and rescheduling for fixing the bad install were a frustrating experience for you. We apologize for any inconvenience or stress this may have caused. We take pride in providing excellent customer service and ensuring a seamless installation process, and it's clear that we fell short in your case. We're taking your feedback seriously and will use it to improve our processes and train our teams to provide better service in the future. Thank you for giving us the opportunity to make things right, and we hope to serve you better in the future. Je th | Insignia Support. https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works well. Easily installed. Great service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes very well. Just a little on the loud side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    purchase and delivery washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a bit disappointed due to the virus set up wasnt made as intended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, love different choices and tub is so deep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Check out this one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Fantastic product. Good looking and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was replaced but wasnt the same lower grade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add extra clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can add extra clothes after you have started the load other washers would not let you add clothes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good-smaller than I’d like but it works for now

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable and Loud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water wouldn't completely drain in the detergent compartment and the noise during the washing cycle was extremely loud. Sometimes the water doesn't fill at all on any of the wash cycle or it took exorbitant amount of time... I wouldn't recommend the washer for its unreliability.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    perfecto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    justo lo que necesitaba es un placer comprar en best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worried but works great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one leaked. Was replaced quickly and has been perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item havent had any problems with washer or dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I decided to get this! The delivery men were in and out. Very Professional! I Love my machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly priced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great, It's a lot louder than our old front loader, but not a deal breaker because the price is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok so far. A little complicated using the features.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, I am short so I do have to really stretch to get the clothes at the very bottom. Love it though.

    I would recommend this to a friend