Customer Ratings & Reviews
- Model:
- NS-TWM41WH8A
- SKU:
- 5963916
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
PERFECT SIZE AND QUALITY.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed in rental property. The delivery men were great.
I would recommend this to a friendAwesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer !! It is bigger than my old one, so I do fewer loads.
I would recommend this to a friendIn love
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love washing our laundry now to actually see the difference in the clean compared to what I had is such a relief
I would recommend this to a friendBetter than name brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is awesome the wife loves it. She loves the way it knows how much water to use
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for your review. We also love this product! It's always great to read that someone understands the feeling of having these product!
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Great washer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer works very well and has a bunch of different settings making it perfect for my family.
I would recommend this to a friendSuper washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washing machine. Excellent selection of different levels for washing your Clothes. Great price.
I would recommend this to a friendWashing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I love this washing machine. It has so many options to choose from. Best purchase ever.
I would recommend this to a friendStopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Purchased this washing machine during the pandemic because my ol faithful went out after 11 years of service, I love my new washer but 2 months it won't spin or wash i didn't purchase the Geek Squad protection because I just knew it would last me a while I guess I was wrong.
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay for the price! It is a little loud in small spaces.
I would recommend this to a friendGreat item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product arrived on time works great glad I brought it thanks
I would recommend this to a friendAffordable and efficiency
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far soo good. Easy to hook up. Great customer support
I would recommend this to a friendAverage machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computerized top loading machine, very picky about bulky loads, continuous error code messages when load not balanced.
No, I would not recommend this to a friendWonderful Washer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this washer. It has a very modern look and feel. Works wonderfully and very quiet. I'm extremely satisfied with my purchase.
I would recommend this to a friendNot recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this washer in Feb 2024. It is loud, keeps giving an odor smell, and now keeps giving me an E4 error. It's does not seem to be high efficient. I have done nothing wrong or different with the way and what clothes' i wash since i purchased it. I do not recommend this washer and it is not worth the money. Buy something that is better quality and brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your concerns about your recent purchase of the Insignia 4.1 Cu. Ft. High Efficiency Top Load Washer. We apologize that the washer is not meeting your expectations, causing loud noise, unpleasant odors, and error codes. We're sorry to hear that you're not satisfied with its performance, especially since you've only had it for a short time and haven't changed your washing habits. We appreciate your honesty and understand that a product of this caliber should provide better results. We'll take your feedback into consideration and will work to address these issues to improve our products for future customers. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
Best washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this washer it washes great best purchase I made
I would recommend this to a friendGreat washer Water efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it ! Works great ! Water efficient Very Please with my purchase
I would recommend this to a friend- Cons mentioned:Washer performance
E1 Code same day item was delivered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got an E1 code the same day the machine was delivered. Couldn’t even get a first wash in. I’ll be having it shipped back. The machine would just fill up with water and continue to drain that water as it was filling up. I guess I got a lemon.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KhamadiK,
Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. Receiving an E1 code on the first day is certainly not the experience we aim to provide.
It sounds like there was a malfunction causing the washer to fill and drain simultaneously. We understand how disappointing this must be, especially when you were looking forward to using your new appliance.
We appreciate your patience and decision to return the product. Your feedback is valuable and helps us improve our quality control processes. If you need any further assistance or have any questions, please don’t hesitate to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is loud while running! Not really sure about it being High Efficiency? For the ,it is serving my purpose but, glad the noisy machine is in my basement!
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine so far. Quiet and washes clothes thoroughly.
I would recommend this to a friendEh, I’ve had better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought for the price, you couldn’t beat it. Overall a great washer. Only problem is you constantly have to open and close the lid because it keeps throwing an error message and stops working.
No, I would not recommend this to a friend