Customer Ratings & Reviews
- Model:
- NS-TWM41WH8A
- SKU:
- 5963916
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Washer performance
Worst Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this washer to an enemy. It’s loud. The agitator is inefficient and the cycle times are terrible. You are truly getting what you pay for. It’s so loud I can’t run it and go to sleep. My home is fifteen hundred square feet and I can hear it all over the house. Please do not get this washer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JimmieL,
We are very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
My washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washer, just what I was looking for. I love the different choices you have to do your laundry.
I would recommend this to a friendInsignia 6.1 washer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the large tank. It saves on my electric bill because I can wash double the clothes at one time.
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s smaller than I expected but it does the job..
I would recommend this to a friendGood Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as description asks. the user manual was very helpful with providing information during startup
I would recommend this to a friendGreat price for a great washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. The options are plentiful and it has a deep tub. Hopefully it will hold up over time.
I would recommend this to a friendI LOVE this washer!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My washer is not only attractive and heavy duty but is works like a BOSS! I am very happy.
I would recommend this to a friendWasher
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has cut my laundry time in half and i love it. Especially paired with the matching dryer
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family like the washer. It get the job done. It does take a little loner, but we are ok with that.
I would recommend this to a friendGreat washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great when it comes to something that can last you.
I would recommend this to a friendInsignia
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend this product. Never worked from time of delivery. Tech support came out to repair. Still didn’t work. Received a new one and it still malfunctioned. Finally requested an exchange for another brand model. Waiting for delivery.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TriciaP,
Thank you for taking the time to leave a review of our Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer. We apoligize for the experience you have been through with the product. If you need further assistance, you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Decent washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It begins to move the clothes first then adds water
I would recommend this to a friendMrs = great granny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to figure it out. I don't feel "swish, swish gets the clothes clean. I set the dials and then the machine chooses what it wants to do, not how I would do it. this is my 1st new washer in 40 years. (My Maytag lasted that long). I know things have changed, I haven't.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We understand that transitioning to a new washer, especially after 40 years, can be quite an adjustment. Modern washers often come with advanced features designed to optimize the washing process, which can sometimes feel different from older models.
The “swish, swish” sound you mentioned is part of the machine’s efficient cleaning mechanism. However, if you feel it’s not meeting your expectations, we recommend checking the user manual for specific settings that might better suit your needs. Additionally, our customer support team is always here to help you get the most out of your new washer. We appreciate your patience and hope you find a setting that works perfectly for you soon! Keith | Insignia Product
Rockoz
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is beautiful ,sleek machine it works awesome and the smart sensor technology is very helpful!
I would recommend this to a friendNice Machine for the Price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this washer, I really like the extra water feature!
I would recommend this to a friendClothes are very clean
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love the machine but the wash cycles are very long the short cycle is 38 minutes
I would recommend this to a friendPerfect washing machine
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine has not given me any problems. I love this washing machine.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I am glad to read that you are very well enjoying your new washer. I understand that this is important for you, this is why if you have any issues or even a question contact us. We will gladly assist you. Also, Welcome to the Insignia Family.
Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
Great laundry experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer with easy controls. Holds a large amount of laundry and a great purchase for the money.
I would recommend this to a friendGreat Computerized washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A computerized washer and dryer. Saves costs of water time and electricity. Best buy!
I would recommend this to a friendthrow away hunk of junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not a quality machine it is just over 2 years old and I am looking to purchase a new one. The pump went out in a year and it is now not cycling thru the last cycle even with moving the hose up and down. A big hunk of junk.
No, I would not recommend this to a friend